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Added 1 min ago
OA
Human Resources Specialist (Employee Benefits)
Other Agencies and Independent Organizations
Washington, DC
- $70,623 to $111,087 USD / year
…regulatory compliance, and timely processing. | Evaluates retirement program procedures, identifies deficiencies and inconsistencies, and recommends corrective actions to improve program…
Added 1 min ago
VH
Nursing Assistant (Community Living Center)
Veterans Health Administration
Asheville, NC
- $38,985 to $63,651 USD / year
Leads by example in defining a customer service culture to ensure that all patients are treated with respect and civility.
Added 1 min ago
VH
Registered Nurse - Assistant Manager (Mental Health)
Veterans Health Administration
East Orange, NJ
- $99,128 to $166,495 USD / year
The VA New Jersey Health Care System is seeking an experienced Registered Nurse - Assistant Nurse Manager to join the Mental Health Service Acute Psychiatry Unit at the East Orange Medical…
Added 1 min ago
VH
Licensed Vocational Nurse (Community Living Center)
Veterans Health Administration
Menlo Park, CA
- $58,187 to $103,184 USD / year
…for Nursing Accrediting Commission (NLNAC) at the time the program was completed by the applicant. Exceptions include health care education in the military service or training in the…
Added 1 min ago
OA
Human Resources Specialist
Other Agencies and Independent Organizations
Charleston, SC
- $147,945 to $192,331 USD / year
Experience interpreting and applying Federal laws, regulations, principles and practices in Human Resources accountability, evaluation, and program development.
Added 1 min ago
OA
Assessment Analyst
Other Agencies and Independent Organizations
Washington, DC
- $121,785 to $158,322 USD / year
Non-Supervisory: Oral Communication, Writing, Interpersonal Skills, Problem Solving, Teamwork, Technology Orientation, Customer Service, Attention to Detail and Self-Management.
Added 1 min ago
CA
Supervisory Budget Analyst
Customs and Border Protection
Aliso Viejo, CA · Washington, DC · Indianapolis, IN
- $125,776 to $163,514 USD / year
Integrates program planning, budget planning, and budget execution to support operations.
Added 1 min ago
NP
Park Ranger (Interpretation)
National Park Service
Scranton, PA
- $50,460 to $80,243 USD / year
…recreation, or conservation area; management, assistant, or program specialist work involving the development and/or implementation of policy related to protection, conservation, or…
Added 1 min ago
OA
Budget Officer
Other Agencies and Independent Organizations
Washington, DC
- $169,279 to $197,200 USD / year
Supervisory: Oral Communication, Interpersonal Skills, Problem Solving, Decision Making, Customer Service, Leadership, Planning & Evaluating, Influencing/Negotiating, Strategic Thinking,…
Added 1 min ago
CF
Health Scientist
Centers for Disease Control and Prevention
Atlanta, GA
- $156,451 to $197,200 USD / year
…work of the position. This degree must be from an educational program from an accrediting body recognized by the U.S. Department of Education(external link) at the time the degree was…
Added 4 mins ago
VH
Health System Specialist
Veterans Health Administration
Fayetteville, NC
- $77,983 to $121,511 USD / year
This position reports to the Ambulatory Care Operations Director (ACOD) I Group Practice Manager (GPM). The primary purpose of the position is to provide assistance and support to the…
Added 4 mins ago
IR
Supervisory Management and Program Analyst
Internal Revenue Service
Atlanta, GA · Washington, DC · Ogden, UT · New Carrollton, MD · Town and Country, MO
- $106,437 to $158,322 USD / year
…operations. Applies qualitative and quantitative methods to assess program effectiveness, identify trends, evaluate risks, and determine the impact of internal and external factors on…
Added 4 mins ago
FE
Emergency Management Specialist
Federal Emergency Management Agency
Washington, DC
- $102,415 to $133,142 USD / year
This position is located within the Office of Response and Recovery, Disaster Program and Operations division in Washington, DC. The ideal candidate for this position is detail-oriented,…
Added 4 mins ago
VH
Clinical Laboratory Scientist (Generalist)
Veterans Health Administration
Northport, NY
- $72,849 to $140,165 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in…
Added 4 mins ago
AA
Office Manager
Animal and Plant Health Inspection Service
West Lafayette, IN · Baton Rouge, LA · Cheyenne, WY · Phoenix, AZ · Sarasota, FL · Fort Collins, CO · Conyers, GA · Bay Minette, AL · Aurora, CO · White River Junction, VT · Wallingford, CT · Bloomington, MN · Reno, NV · North Charleston, SC · Portland, OR · Jefferson City, MO · Carlisle, PA · Murfreesboro, TN
- $45,409 to $69,565 USD / year
You will serve as the Office Manager in a State Plant Health Director's (SPHD) office, and is responsible for the coordination of the overall administrative, organizational, and management…
Added 4 mins ago
OS
Data Scientist
Occupational Safety and Health Administration
Washington, DC
- $143,913 to $187,093 USD / year
…not be used to determine who will be referred to the hiring manager for consideration. All candidates who have provided a complete application, and meet the minimum qualification…
Added 4 mins ago
CN
Bartender
Commander, Navy Installations Command
Mayport, FL
- $20 to $23 USD / hour
…alcohol service,a clean and organized bar area and professional, customer-focused…
Added 4 mins ago
FL
Lead Facilities Operations Specialist
Federal Law Enforcement Training Centers
North Charleston, SC
- $106,437 to $138,370 USD / year
(1) Coordinating facilities program management activities, to include developing program plans and budgets for building construction, maintenance, and administration of technical service…
Added 4 mins ago
VH
Licensed Vocational Nurse Spinal Cord Injury Home Care
Veterans Health Administration
San Diego, CA
- $79,746 to $103,672 USD / year
Added 4 mins ago
VH
Registered Nurse (Pathway to Excellence and Magnet Recognition Coordinator)
Veterans Health Administration
Dallas, TX
- $78,714 to $181,738 USD / year
Registered Nurse Pathway to Excellence and Magnet Recognition Program Coordinator is responsible/accountable for all nursing process elements. Assesses, plans, implements, and evaluates…
Added 8 mins ago
AF
Public Health Analyst
Administration for Strategic Preparedness and Response
Washington, DC
- $143,913 to $187,093 USD / year
Knowledge of a specialized public health program.
Added 8 mins ago
CF
Data Scientist
Centers for Disease Control and Prevention
Atlanta, GA
- $112,556 to $146,325 USD / year
…support complex epidemiologic, analytic, and public health program…
Added 8 mins ago
IR
Supervisory Tax Examining Technician
Internal Revenue Service
Ogden, UT
- $67,970 to $88,356 USD / year
…principles, or labor relations concepts for the accomplishment of all program objectives with combined technical and administrative oversight. This experience may have been gained through…
Added 8 mins ago
VH
Clinical Pharmacist - Outpatient
Veterans Health Administration
Albuquerque, NM
- $130,780 to $180,418 USD / year
Develops and promotes resourcefulness in helping patients and staff, exercising patience in resolving problems to enhance patient and customer satisfaction.
Added 8 mins ago
CF
Health Scientist
Centers for Disease Control and Prevention
Atlanta, GA
- $133,007 to $172,915 USD / year
…work of the position. This degree must be from an educational program from an accrediting body recognized by the U.S. Department of Education(external link) at the time the degree was…

Anuvu

Service Manager

Houston, TX, United States

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Job details

Experience: 7+ years of technical services experience in the airline, in-flight entertainment, avionics, IT, communications service provider, or related industries.
Posting language: English
Posted: Nov 9, 2026

Original job description

About Anuvu

For over a decade, our clients in aviation and maritime have used our technology-driven products and services to keep their passengers entertained and connected to the things they love, from anywhere in the world. Brands such as Southwest Airlines, Norwegian Cruise Lines, Cathay Pacific and Celebrity Cruises have trusted us to provide solutions from high-speed broadband internet to movies, television and games.

Our team of global experts take pride in providing clients what they need today while creating a strategic road map for tomorrow through reliable, scalable, and affordable content and connectivity solutions designed to meet the ever-changing technology needs of our clients' passengers and guests.

Be Part of the Movement

Anuvu is embarking on a new chapter with a new story to tell. As one of the leading providers of high-speed connectivity and entertainment solutions for worldwide mobility markets, we deliver what customers need today, while remaining flexible and future-focused.

Role Summary

The Service Manager ensures post-contract success of Anuvu’s in-flight connectivity (IFC) programs by owning all technical service obligations and strengthening Anuvu’s relationships and influence with the airline and program partners. As Anuvu’s lead technical contact for the client, you will build and maintain a successful, long-term partnership.

Location: Istanbul, Turkey

Remote Options: Onsite role (Clients office)

What You’ll Be Doing

Serve as the airline’s single point of contact for all technical matters, including operations and maintenance support, product support, technical training, reporting, network support, portal management, IFE content loading, upgrades and enhancements, logistics, software integration, passenger billing, aircraft modifications, and program planning.
Identify, report, and where possible resolve technical and performance issues with the customer’s IFC equipment and service, surfacing improvements before problems arise.
Continuously analyze system and service performance against KPIs (and beyond), and deliver operational, performance, and usage reports to Anuvu leadership and the customer to drive improvement.
Manage and report on committed service levels, and lead efforts to improve them.
Align internal and external resources, including Engineering, Supply Chain, Network Operations Center, Aviation Service Center, and Product Management, to deliver timely, high-quality contract fulfilment.
Work closely with the Program Manager, Account Manager, and airline staff during installation phases.
Build Anuvu’s influence with the client and program partners, identify opportunities to increase sales of Anuvu products and services, and propose profitability and operational improvements.
Partner with the Account Manager, who leads the account and owns day-to-day business, legal, and strategic coordination, to ensure 360-degree customer satisfaction and strong relationships.

Expectations

Ensure timely, efficient installation, activation, and operation of solutions.
Build productive relationships with customer representatives across all functional areas, balancing customer and company interests with maturity.
Keep communications between Anuvu and the customer timely, clear, and complete.
Schedule and synchronize program requirements and ensure they are completed on time.
Collaborate with engineering, sales, marketing, product development, and Anuvu, client, and partner personnel to deliver profitable new services and capabilities.
Participate actively in joint business reviews with the customer.
Provide periodic and ad hoc reports on the partnership’s business.
Support new bids and partnerships with program insight, and help prospect and sell to new connectivity customers.

What We’re Looking For

7+ years of technical services experience in the airline, in-flight entertainment, avionics, IT, communications service provider, or related industries.
Proven track record managing aviation and avionics support programs for commercial passenger airlines.
Expertise in building and managing executive and technical relationships.
Bachelor’s degree in a technical field, or equivalent aviation industry experience.
Strong program and project management skills.
Strong critical thinking, analytical, and planning skills.
Proficiency in Microsoft Excel, Word, PowerPoint, and Project.
Business-level fluency in Turkish and English (reading, writing, speaking, presenting, negotiating).
Fluency in Turkish language and business practices.
Legal right to work in Turkey, certifiable for entry into the United States.
A supportive, collaborative mindset.
Multicultural work experience and experience with Boeing or Airbus programs would be an advantage.

This Might Be the Right Place if You….

Are a team fit; can help advance ourglobal, inclusive culture
Are self-starter who likes to roll up your sleeves and take initiativewith minimal direction
Can think about tomorrow, while getting your work done today
Are a collaborative teamplayer; primary audience will be internal teams
Are curious and open to learning and finding new solutions
Are able to provide and accept feedback in a constructive manner
Are organized, have strong communication skills, and do whatever it takes to get things done

The Benefits of Working Here

A career with Anuvu is a unique opportunity to grow your knowledge and skills within a casual culture that thrives on collaboration and innovation. In addition to a providing an outstanding work environment, we offer competitive benefits including paid time off, disability and life insurance, flexible scheduling, employee assistance, and more!

Advanced | Agile | Applied

Anuvu is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Let Innovation Move You.

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More about this job

Skills

Reporting
Logistics
Leadership
Supply chain management
Sales
Customer service
Project management
Critical thinking
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Accept constructive criticism
Communication skills

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