Jobs in the United States

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Intake Specialist
AdaptHealth LLC
Remote, United States
Commitment to Our People – Support, Development, and Advancement Opportunities
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AL
Patient Liaison (HME)
AdaptHealth, LLC
Knoxville, TN
- $21 to $23 USD / hour
Commitment to Our People – Support, Development, and Advancement Opportunities
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AdaptHealth LLC
Somerset, NJ
Commitment to Our People – Support, Development, and Advancement Opportunities
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Patient Liaison (HME)
AdaptHealth LLC
CT
- $21 to $24 USD / hour
Commitment to Our People – Support, Development, and Advancement Opportunities
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Sr Strategic Sourcing Analyst, Packaging
The Kroger Co.
Cincinnati, OH
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
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Hyperscale Project Manager
E2 Optics
Salt Lake City - Eagle Mountain, UT
Support and promote E2’s Core Values, fostering a safe, inclusive, and family-first work environment
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Healthcare Partner ( HME Sales Representative)
AdaptHealth, LLC
Oklahoma City, OK
Commitment to Our People – Support, Development, and Advancement Opportunities
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Patient Liaison (HME)
AdaptHealth LLC
TX
Commitment to Our People – Support, Development, and Advancement Opportunities
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Patient Liaison (HME)
AdaptHealth LLC
CA
Commitment to Our People – Support, Development, and Advancement Opportunities
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Lead, Operations Specialist - Non-Driving
AdaptHealth, LLC
Fort Smith, AR
Commitment to Our People – Support, Development, and Advancement Opportunities
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State of Nebraska
Omaha, NE
Public Service Loan Forgiveness Program (PSLF) through the Federal government
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Warehouse Stocker
The Kroger Co.
Phoenix, AZ
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
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Archaeologist Monitoring (Kwajalein) | Short-Term
Planate Management Group
Sioux Falls, SD
Planate Management Group (PMG) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Alexandria, Virginia, and Orlando, Florida USA with a technical support center in…
Added just now
Archaeologist Monitoring (Kwajalein) | Short-Term
Planate Management Group
Columbus, OH
Planate Management Group (PMG) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Alexandria, Virginia, and Orlando, Florida USA with a technical support center in…
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Archaeologist Monitoring (Kwajalein) | Short-Term
Planate Management Group
Las Vegas, NV
Planate Management Group (PMG) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Alexandria, Virginia, and Orlando, Florida USA with a technical support center in…
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4585 - Fiber Optic Splicing Tech
Black & Veatch Family of Companies
TX
Participate, adhere to and support all safety related policies, processes and programs. Engage with your work team to ensure we achieve zero injuries. Understand that no job is so important…
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WF
Butcher - Full Time
Whole Foods Market
St. Louis, MO
- $18.5 to $30.2 USD / hour
- Full-time
…Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all…
Added 1 min ago
PB
Director of Finance Palm Beach County Public Defender's Office
Palm Beach County Public Defender / 15th Circuit
West Palm Beach, FL
- $90,000 to $100,000 USD / year
…including lawyers (120), investigators, social workers, and support staff. The main office, which houses the trial and appellate divisions, is in downtown West Palm Beach and there are four…
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Maintenance Director
Benchmark Senior Living
Marlborough, MA
Providing technical support, product information, research, and quality assurance guidance
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Administrative Branch Manager
Kentucky Personnel Cabinet
Bowling Green, KY
Organizational skills - Strong planning, prioritization, and time management abilities to support operations
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Family Support Specialist I
Kentucky Personnel Cabinet
Stanton, KY
…and/or administering the Supplemental Nutrition Assistance Program, the Kentucky Transitional Assistance Program, Medical Assistance, Child Care Assistance Program, Child Support, or other…
Added 1 min ago
AA
Associate Veterinarian | Paid Relocation Available
Alliance Animal Health
Benton, AR
- $110,000 to $130,000 USD / year
…surgery, urgent care, high-speed dentistry, and chronic disease management. Additional services include cryotherapy, therapeutic laser treatments, and…
Added 1 min ago
Project Scheduler
MANTECH
Patuxent River, MD
Experience with technical program management support
Added 1 min ago
Project Scheduler
MANTECH
Havelock, NC
Experience with technical program management support
Added 1 min ago
Manufacturing Quality Engineer
MANTECH
Remote, United States
MANTECH seeks a motivated, career and customer-oriented Manufacturing Quality Engineer to support the United States Space Force Space (USSF), Systems Command (SSC) in executing the National…

AnswerNet

Inbound Call Center Agent

MN, United States
ND, United States
IA, United States
CO, United States
Twin Falls, ID, United States
NM, United States

$16 USD / hour

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Job details

Pay: $16 USD / hour
Experience: At least 1 year of work experience in a call center/customer service environment is required.
Working hours: 40 hours per week
Posting language: English
Posted: Nov 10, 2026

Original job description

Inbound Call Center Agent Hours: Vary Monday – Friday: 12:00 PM – 10:00 PM and Saturday - Sunday: 10:00 AM – 07:00 PM Salary: $16.00 an hour Benefits available after 60 Days for Full-Time Employees

About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.

Summary of Position:

AnswerNet is looking for remote, quality, customer-experience-oriented, enthusiastic team members to support a leading provider of low-cost wireless services operating on the nation’s largest and most reliable network. In this role, you will utilize your expert product and company knowledge to deliver a “wow” factor!

Position Overview: The Technical Support Representative (TSR) role is far more than a standard service agent; this individual serves as a guardian of brand experience and the technical integrity of the subscriber network. In the telecommunications environment, where connectivity is a fundamental necessity, this role is strategically positioned to maintain network reliability and cultivate deep subscriber trust. TSRs ensure the subscriber journey remains uninterrupted and secure by handling inquiries and concerns and seeing them through to resolution.

The primary responsibilities include handling inbound and outbound customer calls and providing effective solutions that meet their current and future needs. Additionally, the representative will collaborate with other TSRs and leadership to enhance customer service delivery.

TSRs will make and place calls to and from customers using a PC-based softphone with a headset. Our ideal candidates are empathetic, patient, professional, and passionate communicators. Our most effective TSRs are technically savvy, eager to continually learn and improve their skills. A paid training program will equip you with the knowledge necessary to effectively assist customers.

Responsibilities include, but are not limited to:

The primary role is to assist customers on inbound/outbound calls, providing accurate and satisfactory answers to customer inquiries.
Tool proficiency using AI Assist, engaging with real-time troubleshooting guidance to identify solutions while maintaining focus on the subscriber interaction.
Authenticate and validate interactions via CPNI Standards.
Administering One-Time Passcodes (OTPs).
Upholding PCI DSS Standards.
De-escalate situations involving dissatisfied customers, offering assistance and
support.
Guide callers through website navigation and product or service use.
Review customer accounts and provide updates and information on billing, shipping, warranties, and other account-related matters.
Collaborate with other TSRs and leadership to improve customer service.
Become fully trained and maintain a complete understanding of the call handling processes, procedures, and call requirements.
Document all call activity accurately in systems with complete and thorough notes.
Attend all training sessions.
Requirement to diligently log into the UKG system, Contact Center tools, and websites as required.

TSR Skills/Qualifications:

Must possess excellent written and verbal communication skills.
Have a high level of compassion for callers, have the skill to use key phrases to show empathy, and a desire to de-escalate distressed callers.
Must have strong interpersonal skills to enable smooth conversation flow with customers, using active listening.
Must learn and maintain knowledge of customer relationship or customer service practices, mistake-free.
Flexibility in role/job function changes and shift to meet customer needs and requests.
Skilled at typing, data capture, and entry using proper grammar and correct spelling.
Must be able to multitask, manage time properly and effectively, and work independently.
Must be able to adapt to different situations and individuals.
Willing and able to work 8-hour shifts using a computer with keyboard, using two monitors, and a headset with a microphone.
Must be comfortable handling back-to-back calls in a fast-paced atmosphere.
Be dedicated to working the schedule provided. Absences are not tolerable.
Must be acceptable to have calls monitored and/or recorded, and understanding that agent activity is closely monitored using call center technology to ensure call quality exceeds the client's needs.
Must be capable of reading from scripts.
Pre-Hire Assessments include, but are not limited to, passing a typing, spelling, grammar, listening, and comprehension test.

Technical Requirements:

A Windows PC is required, running Windows 10 or 11 (no MacBooks or Chromebooks or virtual machines)
8 GB of RAM, minimum DDR4 or DDR5
Quad-core processor, minimum
USB wired headset
Wired internet connection with a minimum internet speed of 80/15
Cannot use satellite, hotspots, MIFI devices, wireless AC wall plug-in extenders, repeaters, boosters, and/or pods
Dual monitors

Hours of Operations / Schedules:

12:00 PM – 10:00 PM Eastern Prevailing Time, Monday through Friday; Saturdays and Sundays 10:00 AM – 7:00 PM Eastern Prevailing Time
40 hours per week is required. Schedules are subject to change based on the client’s needs.
Paid 15-minute breaks are provided for 4-hour shifts
60-minute unpaid lunches

Language:

English as a primary language

Experience/Job Requirements:

At least 1 year of work experience in a call center/customer service environment is required.
Knowledge of customer service practices and principles.
Passion for delivering great customer service.
Solid problem-solving and troubleshooting skills.
Ability to multitask with attention to detail and accuracy.
High School Diploma or equivalent is required.
Applicants must type a minimum of twenty-five (25) words per minute.
Applicants must have a quiet place to work with no interruptions.
Applicants must successfully pass a 7-year background/criminal check.
Applicants must agree to and sign compliance documents.
Other requirements may vary as determined by management.

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More about this job

Skills

Technical support
Leadership
Customer service
Softphone
Assist customers
Troubleshooting
UKG
Communication skills
Show empathy
Interpersonal skills
Active listening
Multitask
Manage time
Work independently
Problem solving
Attention to detail
Regulatory compliance

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