Jobs in the United States

25+ jobs

Save this search

Added just now
Mechanical Engineering Department Head
Corning
Painted Post, NY
…support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your…
Added just now
CDL Truck Driver - Residential
WM
Londonderry, NH
We Are Committed to Your Growth: Your Tomorrow Education Assistance Program, paid on-the-job training, and established career progression.
Added just now
PB
Personal Banker II (Full Time) - Cypress
PROSPERITY BANK
Cypress, TX
- Full-time
…collaboration with the Teller Supervisor) responsible for developing, training, and motivating lobby associates so they can assist customers and effectively cross sell bank products and…
Added just now
Sales Consultant
McDonald Automotive
Littleton, CO
…If you come from fine dining, luxury hospitality, restaurant management, retail, customer service, sales, or another service-driven environment, your experience may translate exceptionally…
Added just now
SH
Home Health Physical Therapist
Supplemental Health Care
Mayfield, KY
- $2,044 to $2,225 USD / week
Provide skilled interventions for strengthening, endurance, pain management, and fall prevention
Added just now
SH
Home Health Physical Therapist
Supplemental Health Care
Salem, AR
- $2,040 to $2,225 USD / week
Provide skilled interventions for strengthening, endurance, pain management, and fall prevention
Added just now
SH
Home Health Physical Therapist
Supplemental Health Care
Mountlake Terrace, WA
- $2,016 to $2,228 USD / week
Provide skilled interventions for strengthening, endurance, pain management, and fall prevention
Added just now
SH
Home Health Physical Therapist
Supplemental Health Care
Morgan City, LA
- $2,034 to $2,213 USD / week
Provide skilled interventions for strengthening, endurance, pain management, and fall prevention
Added just now
SH
Home Health Physical Therapist
Supplemental Health Care
Ponca City, OK
- $2,032 to $2,207 USD / week
Provide skilled interventions for strengthening, endurance, pain management, and fall prevention
Added just now
SH
Home Health Physical Therapist
Supplemental Health Care
Coeur D'alene, ID
- $2,056 to $2,260 USD / week
Provide skilled interventions for strengthening, endurance, pain management, and fall prevention
Added just now
SH
Home Health Physical Therapist
Supplemental Health Care
Paris, TX
- $2,048 to $2,229 USD / week
Provide skilled interventions for strengthening, endurance, pain management, and fall prevention
Added just now
SH
Home Health Physical Therapist
Supplemental Health Care
Centralia, WA
- $2,016 to $2,239 USD / week
Provide skilled interventions for strengthening, endurance, pain management, and fall prevention
Added just now
SH
Home Health Physical Therapist
Supplemental Health Care
Warrenton, VA
- $2,068 to $2,237 USD / week
Provide skilled interventions for strengthening, endurance, pain management, and fall prevention
Added just now
SH
Home Health Physical Therapist
Supplemental Health Care
Hopkinsville, KY
- $2,044 to $2,225 USD / week
Provide skilled interventions for strengthening, endurance, pain management, and fall prevention
Added just now
SH
Home Health Physical Therapist
Supplemental Health Care
Parkersburg, WV
- $2,050 to $2,231 USD / week
Provide skilled interventions for strengthening, endurance, pain management, and fall prevention
Added just now
SH
Home Health Physical Therapist
Supplemental Health Care
Dallas, TX
- $2,048 to $2,267 USD / week
Provide skilled interventions for strengthening, endurance, pain management, and fall prevention
Added just now
SH
Home Health Physical Therapist
Supplemental Health Care
Thomasville, GA
- $2,052 to $2,227 USD / week
Provide skilled interventions for strengthening, endurance, pain management, and fall prevention
Added just now
SH
Home Health Physical Therapist
Supplemental Health Care
Houghton, MI
- $2,030 to $2,215 USD / week
Provide skilled interventions for strengthening, endurance, pain management, and fall prevention
Added just now
SH
Home Health Physical Therapist
Supplemental Health Care
Easton, MD
- $2,044 to $2,260 USD / week
Provide skilled interventions for strengthening, endurance, pain management, and fall prevention
Added just now
SH
Home Health Physical Therapist
Supplemental Health Care
Holland, OH
- $2,046 to $2,223 USD / week
Provide skilled interventions for strengthening, endurance, pain management, and fall prevention
Added just now
SH
Home Health Physical Therapist
Supplemental Health Care
Brewton, AL
- $2,052 to $2,223 USD / week
Provide skilled interventions for strengthening, endurance, pain management, and fall prevention
Added just now
SH
Home Health Physical Therapist
Supplemental Health Care
Wilmington, OH
- $2,046 to $2,236 USD / week
Provide skilled interventions for strengthening, endurance, pain management, and fall prevention
Added just now
SW
Temporary High Needs/Resource Special Ed Paraprofessional at Newport Elementary School
South Washington County Schools
Cottage Grove, MN
- $22.7 USD / hour
SoWashCo Schools offers a comprehensive benefits program designed to support our employees. Our benefits include medical, dental, and vision insurance, as well as life insurance,…
Added 1 min ago
SH
Home Health Physical Therapist
Supplemental Health Care
Arlington, TX
- $2,048 to $2,267 USD / week
Provide skilled interventions for strengthening, endurance, pain management, and fall prevention
Added 1 min ago
SH
Home Health Physical Therapist
Supplemental Health Care
Parsippany, NJ
- $2,036 to $2,253 USD / week
Provide skilled interventions for strengthening, endurance, pain management, and fall prevention

AnswerNet

Inbound Call Center Agent

MN, United States
ND, United States
IA, United States
CO, United States
Twin Falls, ID, United States
NM, United States

$16 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $16 USD / hour
Experience: At least 1 year of work experience in a call center/customer service environment is required.
Working hours: 40 hours per week
Posting language: English
Posted: Nov 10, 2026

Original job description

Inbound Call Center Agent Hours: Vary Monday – Friday: 12:00 PM – 10:00 PM and Saturday - Sunday: 10:00 AM – 07:00 PM Salary: $16.00 an hour Benefits available after 60 Days for Full-Time Employees

About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.

Summary of Position:

AnswerNet is looking for remote, quality, customer-experience-oriented, enthusiastic team members to support a leading provider of low-cost wireless services operating on the nation’s largest and most reliable network. In this role, you will utilize your expert product and company knowledge to deliver a “wow” factor!

Position Overview: The Technical Support Representative (TSR) role is far more than a standard service agent; this individual serves as a guardian of brand experience and the technical integrity of the subscriber network. In the telecommunications environment, where connectivity is a fundamental necessity, this role is strategically positioned to maintain network reliability and cultivate deep subscriber trust. TSRs ensure the subscriber journey remains uninterrupted and secure by handling inquiries and concerns and seeing them through to resolution.

The primary responsibilities include handling inbound and outbound customer calls and providing effective solutions that meet their current and future needs. Additionally, the representative will collaborate with other TSRs and leadership to enhance customer service delivery.

TSRs will make and place calls to and from customers using a PC-based softphone with a headset. Our ideal candidates are empathetic, patient, professional, and passionate communicators. Our most effective TSRs are technically savvy, eager to continually learn and improve their skills. A paid training program will equip you with the knowledge necessary to effectively assist customers.

Responsibilities include, but are not limited to:

The primary role is to assist customers on inbound/outbound calls, providing accurate and satisfactory answers to customer inquiries.
Tool proficiency using AI Assist, engaging with real-time troubleshooting guidance to identify solutions while maintaining focus on the subscriber interaction.
Authenticate and validate interactions via CPNI Standards.
Administering One-Time Passcodes (OTPs).
Upholding PCI DSS Standards.
De-escalate situations involving dissatisfied customers, offering assistance and
support.
Guide callers through website navigation and product or service use.
Review customer accounts and provide updates and information on billing, shipping, warranties, and other account-related matters.
Collaborate with other TSRs and leadership to improve customer service.
Become fully trained and maintain a complete understanding of the call handling processes, procedures, and call requirements.
Document all call activity accurately in systems with complete and thorough notes.
Attend all training sessions.
Requirement to diligently log into the UKG system, Contact Center tools, and websites as required.

TSR Skills/Qualifications:

Must possess excellent written and verbal communication skills.
Have a high level of compassion for callers, have the skill to use key phrases to show empathy, and a desire to de-escalate distressed callers.
Must have strong interpersonal skills to enable smooth conversation flow with customers, using active listening.
Must learn and maintain knowledge of customer relationship or customer service practices, mistake-free.
Flexibility in role/job function changes and shift to meet customer needs and requests.
Skilled at typing, data capture, and entry using proper grammar and correct spelling.
Must be able to multitask, manage time properly and effectively, and work independently.
Must be able to adapt to different situations and individuals.
Willing and able to work 8-hour shifts using a computer with keyboard, using two monitors, and a headset with a microphone.
Must be comfortable handling back-to-back calls in a fast-paced atmosphere.
Be dedicated to working the schedule provided. Absences are not tolerable.
Must be acceptable to have calls monitored and/or recorded, and understanding that agent activity is closely monitored using call center technology to ensure call quality exceeds the client's needs.
Must be capable of reading from scripts.
Pre-Hire Assessments include, but are not limited to, passing a typing, spelling, grammar, listening, and comprehension test.

Technical Requirements:

A Windows PC is required, running Windows 10 or 11 (no MacBooks or Chromebooks or virtual machines)
8 GB of RAM, minimum DDR4 or DDR5
Quad-core processor, minimum
USB wired headset
Wired internet connection with a minimum internet speed of 80/15
Cannot use satellite, hotspots, MIFI devices, wireless AC wall plug-in extenders, repeaters, boosters, and/or pods
Dual monitors

Hours of Operations / Schedules:

12:00 PM – 10:00 PM Eastern Prevailing Time, Monday through Friday; Saturdays and Sundays 10:00 AM – 7:00 PM Eastern Prevailing Time
40 hours per week is required. Schedules are subject to change based on the client’s needs.
Paid 15-minute breaks are provided for 4-hour shifts
60-minute unpaid lunches

Language:

English as a primary language

Experience/Job Requirements:

At least 1 year of work experience in a call center/customer service environment is required.
Knowledge of customer service practices and principles.
Passion for delivering great customer service.
Solid problem-solving and troubleshooting skills.
Ability to multitask with attention to detail and accuracy.
High School Diploma or equivalent is required.
Applicants must type a minimum of twenty-five (25) words per minute.
Applicants must have a quiet place to work with no interruptions.
Applicants must successfully pass a 7-year background/criminal check.
Applicants must agree to and sign compliance documents.
Other requirements may vary as determined by management.

Apply About employer

More about this job

Skills

Technical support
Leadership
Customer service
Softphone
Assist customers
Troubleshooting
UKG
Communication skills
Show empathy
Interpersonal skills
Active listening
Multitask
Manage time
Work independently
Problem solving
Attention to detail
Regulatory compliance

Report this job