Join the #1 team in service and breakfast excellence at Another Broken Egg Cafe! We prioritize our team members and provide a supportive and empowering work environment where you can grow your career. Plus, no night shifts ever! At Another Broken Egg Cafe, we prioritize service, growth, integrity, and results. Our "Happy People Sharing Happiness" approach creates a positive and empowering atmosphere for our team members.
Position Summary:
The Server is responsible for providing exceptional customer service by taking orders, delivering food and drinks, and ensuring guest satisfaction throughout their dining experience. This role requires a high level of communication, multitasking, and attention to detail to meet the needs of guests while maintaining the quality and efficiency of service.
Key Responsibilities:
• Greet guests in a friendly and professional manner, ensuring a positive first impression.
• Present menus and offer recommendations to guests based on their preferences or dietary needs.
• Take food and drink orders accurately and relay them to the kitchen and bar staff in a timely manner.
• Ensure that food and beverages are served to guests in accordance with restaurant standards.
• Provide information on menu items, including ingredients, preparation methods, and potential allergens.
• Maintain a clean and organized work environment, including dining tables, utensils, and service areas.
• Monitor guest satisfaction and address any concerns or requests promptly and professionally.
• Prepare checks, process payments, and provide change to guests in a courteous and accurate manner.
• Work collaboratively with kitchen and bar staff to ensure efficient service during peak periods.
• Follow health and safety guidelines, including proper food handling and sanitation standards.
• Upsell menu items, specials, and beverages to increase sales and enhance the guest experience.
• Maintain knowledge of the restaurant’s menu, including seasonal or limited-time offerings.
• Assist with cleaning duties, including resetting tables and restocking service areas.
Qualifications:
• Previous experience in a customer-facing or food service role is preferred.
• Strong communication and interpersonal skills to interact effectively with guests and team members.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic knowledge of food and beverage items, as well as dietary restrictions or allergies (preferred but not required).
• Ability to remain calm and professional under pressure during busy shifts.
• Flexible schedule, including evenings, weekends, and holidays, as needed.
• TIPS or other alcohol service certifications may be required based on local laws.
Work Environment:
This position involves working in a busy, fast-paced restaurant environment. Servers will be exposed to noise, varying temperatures, and food-related hazards. The role may require standing and walking for extended periods, as well as carrying trays or dishes of food.
Physical Essential Functions:
• Ability to stand and walk for extended periods (up to 8 hours).
• Frequent bending, stooping, and reaching to serve food and drinks.
• Ability to lift and carry items weighing up to 50 pounds.
• Repeated use of hands and arms to carry trays, deliver food, and assist with cleaning tasks.
• Tolerance of a fast-paced and sometimes noisy environment.
ADA and Anti-Discrimination Notice:
Another Broken Egg of America Franchising, LLC is committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We comply with the Americans with Disabilities Act (ADA) and will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform essential job functions.
Qualifications
- Minimum age is 18
- Neat and well-groomed appearance in company-approved uniform
- Proficient in operating POS computer systems and handling transactions
- Ability to read menu items
- Able to perform physical tasks such as reaching, bending, stooping, and cleaning duties
- Excellent phone skills and ability to hear