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Senior Cost Control Manager - Life Sciences Construction
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Andy Frain Services

Security Supervisor

Richmond, VA, United States

From $17.5 USD / hour · Full-time

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Job details

Pay: From $17.5 USD / hour
Job type: Full-time
Experience: 2+ years security experience, including 1 year supervisory
Posting language: English

Original job description

Retail Security Supervisor

LOCATION:

Short Pump Town Center – Richmond, VA

PAY:

Starting at $17.50/hour

POSITION TYPE:

Full-Time

SCHEDULE:

Tuesday – Saturday | 4:00 PM – 12:00 AM

OVERVIEW:

We are seeking a Retail Security Supervisor to lead and support our on-site security team. This role is responsible for ensuring a safe, secure, and welcoming environment for customers, employees, and vendors while delivering excellent customer service and strong team leadership.

BENEFITS:

Medical, dental, vision, and short-term disability insurance
401(k) with company support
Paid time off
Employee discounts (retail, dining, entertainment)
Employee Assistance Program (EAP): counseling, financial, legal, and wellness support
Focus on work-life balance and employee well-being

KEY RESPONSIBILITIES:

Team Leadership & Supervision

Supervise, coach, and support Security Officers and Shift Leads
Manage performance, including coaching and corrective actions when needed
Assist with hiring, training, and ongoing development of staff
Ensure proper scheduling, coverage, and accurate timekeeping

Security Operations

Oversee daily security operations and ensure compliance with post orders and company policies
Conduct site patrols and inspections to maintain safety standards
Ensure reports, logs, and documentation are completed accurately and on time
Respond to incidents, emergencies, and alarms; coordinate with local authorities as needed

Safety & Systems Management

Monitor and support the use of security systems (CCTV, alarms, fire panels, access control, elevators)
Ensure all equipment and company vehicles are maintained and functioning properly
Maintain knowledge of emergency procedures and enforce safety protocols

Client & Communication

Build strong relationships with mall management, tenants, and local police/fire departments
Communicate regularly with the Operations Manager regarding team and site performance
Provide excellent customer service through professional interactions with all visitors

QUALIFICATIONS:

Required

Prior security experience with supervisory or leadership responsibilities
Knowledge of security operations, procedures, and safety practices
Ability to obtain and maintain required security licenses/certifications
Strong written and verbal communication skills (report writing required)
Ability to remain calm and professional in high-pressure situations

Skills & Competencies

Proven leadership and team management skills
Strong customer service mindset
Ability to multitask, stay organized, and prioritize effectively
Comfortable using security systems and standard office equipment
Reliable, adaptable, and detail-oriented
Strong interpersonal skills with the ability to work across diverse groups

Work Environment

This is a hands-on leadership role requiring time spent both supervising staff and actively participating in security operations, including patrols and incident response.

•

MINIMUM REQUIREMENTS

High School Diploma; Associate’s/Bachelor’s preferred
2+ years security experience, including 1 year supervisory
Valid State Guard License
Strong knowledge of security operations
Ability to lift 25 lbs. and work flexible hours

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