TRAINING & DEVELOPMENT ASSOCIATE
- MULLINS, SC, United States
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Job details
- Posting language
- English
- Posted
Original job description
- Assist with the administration of the Training Department Functions with duties including but not limited to:
- Prepare training materials and training environment as needed for training sessions;
- Preparing agendas for training sessions;
- Assist with tracking training completion and informing supervisors, Retail Team and management with relevant information pertaining to trainees;
- Maintain department training calendar and scheduling to coordinate work flow and training sessions;
- Maintain a neat, orderly and efficient Training and Development Department record system at all times;
- Maintain employee training records
- File and retrieve documents, records and reports
- Handle any other task associated with the administration, organizing and scheduling of the Training Department.
- Provide support to the Training Department with duties including, but not limited to:
- Ensuring training materials are relevant to the current policies and procedures;
- Create and modify documents such as letters, procedures, presentations and other training materials;
- Perform general clerical duties to include, but not limited to, record keeping, data entry and other organizational support;
- Maintain Training Department supplies and needed materials;
- Support members of the Training Department in assigned projects, as needed.
- Conduct training pertaining to the needed curriculums with duties including but not limited to:
- Conducting training for new Tellers, CSRs and Call Center employees;
- Preparing trainees for upcoming sessions including, but not limited to, schedules, location, objectives and expected outcomes.
- Provide information needed for responses regarding trainee’s participation;
- Collecting feedback information;
- Assisting with training follow-ups and remedial training as needed;
- Additional duties as assigned.
More about this job
Skills
- Scheduling
- Training and development
- Staff training
- Presentation skills
- Record keeping
- Data entry
- Provide information