Professional Development Coordinator- 3706265

Job Title: Professional Development Coordinator Location: New York, NY 10019 Salary/Payrate: $70K to $80K Work Environment: Hybrid (#1 of days WFH) Term: Fulltime Bachelor’s degree required: Yes Referral Fee: AMS will pay $500 should the person you refer gets hired

Job Description:

Our client, an international, AmLaw 100 firm, is looking to hire a Professional Development Coordinator at their offices in New York City. The position will allow for a hybrid work schedule with 4 days a week onsite, 1 remote, and will pay an annual base salary of $70K to $80K plus a performance-based bonus and comprehensive benefits package.

Training Design and Coordination

• Coordinate the logistics for training programs for assigned Corporate practice groups, including scheduling, preparing hard-copy/electronic materials, reserving conference rooms, organizing catering requests, and arranging audio/visual and virtual meeting setup
• Provide day-of-program support by attending live, hybrid and remote training programs to support smooth execution, troubleshoot logistical issues and maintain a high-quality participant experience
• Partner with Professional Development leadership and internal stakeholders to maintain program plans, calendars, timelines, task lists and follow-up items, and help ensure that deadlines are met
• Support large-scale and recurring initiatives, including programs for incoming and lateral associates, summer associate training, Corporate department conferences, practice group academies and department-specific programming

Program Development, Communications and Resources

• Assist with the development and refresh of program agendas, training materials, resource guides, evaluations and related communications
• Draft clear, polished invites, announcements, reminder emails and follow-up communications regarding training and professional development opportunities
• Collect, organize and summarize participant feedback and program data to support continuous improvement and future planning
• Maintain and update the Professional Development department calendar, practice group training calendars, attendance trackers, resource centers, shared files, templates and knowledge management materials so that information is current, organized and accessible
• Serve as a responsive point of contact for attorneys, presenters, vendors and internal partners about Corporate training programs and development resources, escalating substantive or sensitive matters as appropriate and providing client service-oriented support

CLE Compliance, Systems and Reporting

• Draft and maintain CLE compliance documents, including sign-in sheets, attendance records, affirmation forms, timed agendas, feedback forms, course materials and related program files
• Maintain and update the firm’s learning management and CLE compliance systems by entering program, attendance and CLE credit information for attorneys in a timely manner
• Develop and maintain accurate spreadsheets, reports, dashboards and other tracking tools to support institutional knowledge, program administration, participation reporting and project management

Department Administration and Collaboration

• Collaborate with Professional Development colleagues and partner with Legal Personnel, Recruiting, Inclusion, Business Development, Events, IT, audio/visual and other business services teams in other offices and departments to deliver coordinated, consistent delivery of Corporate training initiatives and other initiatives across locations
• Identify opportunities to streamline recurring processes, strengthen documentation and improve the consistency and efficiency of program delivery
• Serve as general back-up support to other Coordinators, Managers and Directors for department administration, programs, events and ad hoc projects
• For the Senior Coordinator level, take primary ownership of assigned programs or workstreams, anticipate risks and dependencies, guide junior team members on established processes and independently drive routine projects from planning through completion

Qualifications

• Strong time-management and organizational skills, with the ability to manage multiple workstreams, meet deadlines and shift priorities in a fast-paced environment, while maintaining exceptional attention to detail and a commitment to accurate work
• Strong written, verbal and interpersonal communication skills, with the ability to effectively interface with attorneys and business professionals at all levels, clients and outside vendors
• Proactive, problem-solving mindset, with a willingness to take ownership and follow through
• Able to work independently and collaborate effectively in a team-oriented environment
• Ability to anticipate needs, identify issues and develop practical solutions with appropriate escalation
• Sound judgment and discretion in handling sensitive and confidential attorney and program information
• Flexibility to provide occasional early-morning or evening program support as business needs require
• This hybrid role requires four in-office days, per the Professional Development department’s schedule, as an essential function