Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
AB
Customer Service and Sales Supervisor
Avis Budget of Wisconsin
Madison, WI
- $21 to $23 USD / hour
Must be able to perform data entry and computer entry tasks
Added just now
AB
Rental Lot Operations Associate – Madison Airport
Avis Budget of Wisconsin
MADISON, WI
- $18 to $20 USD / hour
Comfortable using mobile devices; basic computer/data-entry skills
Added just now
National Director, Business Development
SPG Administrative Svcs. Ptr.
NY
…destinations, 1.2B annual visits, and first-party behavioral data, SMN enables advertisers to connect with high-value consumers through audience activation, on-property digital out-of-home…
Added just now
UP
Intern, Environmental Health and Safety (Summer)
Ultragenyx Pharmaceutical
Bedford, MA
- $23 to $28 USD / hour
…and office spaces. This role will support site inspections, data management, metric reporting, and continuous improvement projects. In addition, this assignment will offer the opportunity…
Added just now
Cyber Risk Specialist II
Jabil Inc.
St. Petersburg/Tampa, FL
…metrics. This role supports the development and maintenance of a data-driven cyber risk program by collecting, validating, analyzing, and communicating key risk indicators (KRIs), key…
Added just now
Universal Banker I
Nicolet National Bank
Key West, IA
Protect customer data, ensure confidentiality, and follow documentation procedures.
Added just now
Defense Deputy Program Manager
KBR
Clearwater, FL
…a process operational driver, leveraging SAP MRP systems to data mine, extract, and analyze critical program data for both portfolios. Your ability to balance competing priorities and…
Added just now
Customer Success Architect
GitLab
Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and…
Added just now
BM
Microsoft Presales Architect - MA/NH/RI/CT/ME Area
Blue Mantis
Remote, United States
- $190,000 to $205,000 USD / year
Serve as a subject matter expert for Microsoft solutions across Azure, Microsoft 365, Security, Identity, Devices, Data, and related platform services.
Added just now
KC
Salesforce Developer
Keystone Consulting, Inc
Madison, WI
- $49.5 to $71 USD / hour
Salesforce developer in support of application modernization projects. This position will work closely with fellow developers
Added just now
Physician Liaison
United Vein & Vascular Centers
Humble, TX
Must possess a proven ability to communicate with and positively persuade others
Added just now
Product Manager
FAM Brands
Beverly Hills, CA
Own the Details in PLM: Maintain all product specifications, style details, and technical information in Centric PLM to ensure data accuracy at every stage.
Added just now
Real Estate Supervisor
BRAZOS VALLEY SCHOOLS CREDIT UNION
Katy, TX
Analyzes loan data reports for any corrective action. Maintains loan accounts including delinquency control, and reporting to regulatory agencies as required; calls on delinquent members as…
Added just now
Workforce Services Instructional Designer
Bechtel
Reston, VA · Houston, TX
Salary Range: 106,900- 154,700 annually (salary range is based on market data; final salary offered is determined by education, experience, and qualifications of the applicant.)
Added just now
Area Superintendent (Siteworks)
Bechtel
Clay, NY
Able to work extended work schedules and night shift as required to support the project execution plans and schedules
Added just now
Area Field Engineer (Siteworks)
Bechtel
Clay, NY
Salary Range: 119,800- 182,700 annually (salary range is based on market data; final salary offered is determined by education, experience, and qualifications of the applicant.)
Added just now
Business Development Specialist (Enterprise Healthcare Software)
MSA
Remote, United States
MSA's Life Sciences division developed EDITLife® - an industry-leading data and workflow management platform that is transforming healthcare by supporting Solid Organ Transplant programs,…
Added just now
SE
Work Scheduler
Skookum Educational Programs
Silverdale, WA
- $38 USD / hour
Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance · Must have the perseverance to work effectively under pressure for extended periods of time
Added just now
H
Software Product Manager- WXP Care Packs
HP
Spring, TX
- $105,050 to $161,800 USD / year
Drive process changes based on analysis of operational data and user behavior within owned workflows.
Added just now
H
Commercial PC HP BIOS Product Manager
HP
Spring, TX
- $147,050 to $230,850 USD / year
HP Wolf Security develops industry-leading cybersecurity solutions that help protect devices, data and users from an ever-evolving threat landscape. Our unique approach combines endpoint…
Added just now
Senior Underwriter, E&S Property
AXA
ATLANTA
Added just now
Laboratory Support Technician/Phlebotomist
University Hospitals Career Section
Chardon, OH
Performs computer data entry, laboratory processes including sterile technique, aliquoting and/or phlebotomy
Added just now
Senior Account Executive (35370)
Monogram Foods
Remote, United States
…the Monogram profile across national grocery chains. Taking a data-driven approach, you will focus on void closures, white space opportunities, optimizing assortment, price optimization,…
Added 1 min ago
Plant Process Engineer
TRUCENT INC
Van Wert, OH
…control room, the plant floor and your desk: analyzing process data, troubleshooting equipment, and taking improvement and capital projects from concept through installation and…
Added 1 min ago
J
Tax Manager
Jobot
Greeley, CO
- $85,000 to $125,000 USD / year
Work-Life Balance: Hybrid flexibility, with 1 remote day per week in the off-season · In-Office: 4 days per week in the Greeley office

Amrize

ITSM Operations Analyst

Dundee, MI, United States

Apply on careers.amrize.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

We’re seeking a ITSM Operations Analyst who’s ready to put your skills to work on projects that matter - and build a career with a company that’s building North America.

Job Title: ITSM Operations Analyst | Req ID: 18656 | Location: Dundee Office MI

ABOUT THE ROLE

The Apex Support Analyst provides hands-on technical assistance and operational support within the Apex support team to maintain the availability, performance, and reliability of Apex applications and related systems. This role focuses on executing incident resolution, processing service requests, and applying ITIL and Agile best practices on a daily basis. By actively collaborating with development, infrastructure and business teams, the support analyst contributes to efficient, proactive problem-solving to protect business continuity, elevate the user experience, and ensure Apex solutions consistently align with the organization's operational and strategic objectives.

Apex by Command Alkon is the application for the integration of every quote-to-cash business process for the aggregate and asphalt in the heavy construction materials industry. There are about 280+ aggregates / asphalt sites across North America

WHAT YOU’LL ACCOMPLISH

Collaborate within the Apex support team to provide timely and effective resolution of incidents and service requests, contributing directly to system availability and business continuity.
Execute and track support tickets and enhancement requests daily using ITIL and Agile methodologies, optimizing individual response times and workflows to meet team performance standard
Monitor application performance and proactively identify improvement opportunities, to prevent recurring issues and enhance system reliability.
Collaborate with development, infrastructure and business teams to ensure alignment between technical solutions and business requirements.
Establish and maintain documentation standards for configurations, processes, and issue resolutions, to facilitate knowledge transfer and process efficiency.
Track and report on established KPIs and SLAs for Apex support operations, identifying areas for continuous improvement to maintain service effectiveness.
Adhere strictly to security, SOX compliance and quality standards in all daily support activities, protecting data integrity and ensuring full alignment with corporate governance requirements.
Adhere strictly to all health, safety and environmental policies in all work environments, proactively maintaining a safe workspace and consistently exhibiting safe behaviors in daily operations.

RESPONSIBILITIES & TASKS

Create technical documentation around new and established processes and procedures.
Actively engage in project assignments, including defining and leading project tasks to ensure adherence to budget, schedule and scope
Participate in the evaluation, design, and implementation of new systems that increase productivity or enhance overall business operations.
Contribute to ITSM Knowledge Base.
Participate in training to continue to develop key functional and technical skills and improve business acumen.
Communicate frequently with Management, working to develop personal skills and abilities.
Consistently meet assigned project deadlines in an agile and rapidly moving environment.
Ensure compliance with all Health and Safety policies and initiatives outlined in the Health and Safety manual.
Be available after hours for critical issue resolution.
Escalate issues appropriately and within established timelines to minimize business impact and consistently maintain service levels.
Maintain a strong sense of urgency and individual accountability when responding to incidents, service disruptions, and escalations.
Execute any other support-related responsibilities assigned by the direct supervisor.

WHAT WE’RE LOOKING FOR

Education: Bachelor’s degree in Systems Engineering, Computer Science, Information Technology, or a related field.

Additional Education Preferred:

Field of Study Preferred: Information systems, Project Management

Required Work Experience: 3 to 5 years of experience in IT application support, system administration, or software development, including at least 1 to 2 years of hands-on experience with APEX and leadership or team coordination responsibilities.

Required Training/Certifications: Apex, database administration or IT service management will be considered an asset

Required Technical Skills:

In-depth knowledge of Apex development and administration, including performance tuning and troubleshooting.
Strong understanding of Databases (PL/SQL, schema design, security, and integrations).
Knowledge of system monitoring tools, application logs analysis, and root cause investigation.

Travel Requirements: 20% of time spent away from the job’s regular worksite. Overnight travel may be required

Additional Requirements:

Ability to communicate openly and effectively with senior management, Business Units management, with other IT managers, with staff, and with many diverse constituencies
Ability to work decisively under heavy workload considering the criticality, urgency and extended
work hours required to ensure availability of the service in accordance to service level commitments
Ability to manage multicultural and multi-located teams
High willingness to drive transformation and service improvement
Strong customer / end-user / client service orientation
Highly self-motivated and directed
Keen attention to detail
Capability for problem solving, decision making, sound judgment, assertiveness
Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests

WHAT WE OFFER

Competitive salary
Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
Employee Stock Purchase Plan
Medical, Dental, Disability and Life Insurance
Holistic Health & Well-being programs
Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
Vision and other Voluntary benefits and discounts
Paid time off & paid holidays
Paid Parental Leave (maternity & paternity)
Educational Assistance Program
Dress for your day

Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Apply on careers.amrize.com About employer

Report this job

Work requirements

Jobs in the United States