Find work in the United States.

6,444,796 jobs across our US network. How we count

Jobs in the United States

25+ jobs

Save this search

Added just now
Data Center Technician, Global Server Operations
Google
Stillwater, OK
…similar role (e.g. Systems Administration, Network Deployment Engineer, Help Desk Technician,…
Added 1 min ago
Capital One Shopping Tech, Data Engineer 5 (Remote- Eligible)
Capital One
Oklahoma City, OK
Bachelor's Degree or higher in Computer Science or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering)
Added 1 min ago
Senior Analyst, Product Engineer
CVS Health
Oklahoma City, OK
…database/general report and plan set up resources. SR Analyst, Product Engineer will set up the plans using a prototype control in CCI and PMA application to support the Small Group plans…
Added 3 mins ago
Geotechnical Staff Engineer
Terracon
Macon, GA
…evaluate project progress, budgets, and recommend changes. Research and resolve design and construction problems. Assign, review, and evaluate laboratory or field data for inclusion in…
Added 3 mins ago
Geotechnical Field Engineer
Terracon
Macon, GA
…evaluate project progress, budgets, and recommend changes. Research and resolve design and construction problems. Assign, review, and evaluate laboratory or field data for inclusion in…
Added 8 mins ago
Communications Engineer
Oak Ridge National Laboratory
Oak Ridge, TN
…exciting projects in the area of secure/robust communications research. Our work focuses on developing advanced solutions that leverages digital signal processing techniques to learn from…
Added 10 mins ago
Technical Support Engineer
Amplitude
New York City, NY
As a Technical Support Engineer, you will provide enterprise-level experience to our customers through our extensive product knowledge of Amplitude. An agent leverages their specialized…
Added 14 mins ago
9M
Electronics Technician - Cable & Harness Fabrication
9 Mothers
Austin, TX
- $75,000 to $95,000 USD / year
While others build for "awareness" or "long-term research," we build for the immediate survival of those in harm’s way. We are a team of hackers, engineers, and mission-driven builders who…
Added 16 mins ago
Lead Sourcing Recruiter
Dragos
United States
…know who's hiring in OT security, what a staff-level detection engineer costs in Austin versus Amsterdam, and which five companies are worth mapping before we open a req. Sourcing here is a…
Added 18 mins ago
Military Program Product Manufacturing Engineer (Onsite)
RTX
United States
…leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known…
Added 18 mins ago
Senior Avionics Systems Engineer (ONSITE)
RTX
United States
…leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known…
Added 18 mins ago
Sr. Manufacturing Development Engineer
RTX
United States
…leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known…
Added 20 mins ago
TA
Sr. Communication Systems Engineer
The Aerospace Corpor
Colorado Springs, CO
- $176,400 to $264,600 USD / year
…technical expertise. As the operator of a federally funded research and development center (FFRDC), we are broadly engaged across all aspects of space- delivering innovative solutions that…
Added 20 mins ago
GD
Advanced Software Systems Engineer
General Dynamics Mis
Boulder, CO
- $118,519 to $128,241 USD / year
As an Advanced Software Systems Engineer, you will provide architectural recommendations and design inputs to a cross functional team that develops complex software systems that support…
Added 24 mins ago
Software Engineer in Test - MATLAB 37275
The MathWorks, Inc.
Natick, MA
As a Software Engineer in Test on the MATLAB Editor, you'll uphold the standard of quality that impacts thousands of users every day through MATLAB's coding and editing capabilities across…
Added 30 mins ago
Weld Engineer - Power Systems Division
ITW
Appleton, WI
Are you a Welding Engineer eager to shape the future of welding?
Added 37 mins ago
Engineer I
Newcomb & Boyd LLP
Atlanta, GA
Newcomb & Boyd, a multi-discipline engineering firm in Atlanta, Georgia, is looking for an Electrical Engineer to design electrical building systems.
Added 37 mins ago
Senior Staff Software Engineer, Search Privacy and Trust Engineering
Google
Cambridge, MA · New York, NY
…mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as…
Added 37 mins ago
Staff Software Engineer, AI Incubation and Rapid Infrastructure Automation
Google
Sunnyvale, CA
…mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as…
Added 37 mins ago
Staff Software Engineer, Global Networking Technology
Google
Sunnyvale, CA
…mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as…
Added 40 mins ago
Associate Software Engineer
The MITRE Corporation
Bridgeport, WV
…and citizen services. We’re a nonprofit engineering, applied research, and advanced technology organization working in the public interest. With objectivity and integrity at our core, we…
Added 41 mins ago
Senior Systems Engineer REQ-058800
PerkinElmer U.S. LLC
Woburn, MA
Covaris, a PerkinElmer Company, is aleader in sample preparation solutions across multiomics research and clinical applications.Powered by proprietary Adaptive Focused Acoustics (AFA)…
Added 43 mins ago
Staff CAD Engineer, Silicon Design, Google Cloud
Google
Sunnyvale, CA
As a Staff CAD Engineer, Silicon Design Environment, you will collaborate closely with domain experts across the silicon development spectrum and leverage your experience to deliver the…
Added 43 mins ago
Staff Network Engineer, Infrastructure Control Network
Google
Atlanta, GA · Reston, VA
…Cloud, Google Global Networking, Data Center operations, systems research, and much…
Added 43 mins ago
Security Engineer, Infrastructure Detection
Google
Boulder, CO
Experience in cyber threat engineering (e.g., vulnerability research, exploit development, reverse engineering, malware analysis, threat modeling, code-level security auditing).

Amplitude

Technical Support Engineer

New York City, NY, United States

401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up to $2,000 annually

Apply About employer

Applications open in a new tab.

Job details

Pay: 401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up to $2,000 annually
Posting language: English
Posted: Nov 10, 2026

Original job description

Amplitude is the leading AI analytics platform, helping over 5,200 customers - including Atlassian, Burger King, NBCUniversal, and Square - build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com http://amplitude.com.

As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

As a Technical Support Engineer, you will provide enterprise-level experience to our customers through our extensive product knowledge of Amplitude. An agent leverages their specialized knowledge and skills to research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. People will rely on your tech expertise with analytical thinking to educate them on our product, locate and diagnose problems, and then recommend the best course of action. Our goal is to remove blockers to product adoption and drive value realization for Amplitude’s customers. The team also partners cross-functionally with Product and Engineering to advocate for our customers and ensure a high-quality experience through their lifecycle as an Amplitude customer. In addition to being a product expert, you'll have the opportunity to take on projects that will help our company scale and grow.

As a Technical Support Engineer, you will:

Answer and/or escalate all support tickets via email and chat
Drive resolution by digging in and escalating challenging tickets
Ensure that all tickets meet our service level agreements
Including an on-call weekend support once per quarter and voluntary on-call holiday support
Work closely with Customer Success Managers to drive data trust in key accounts
Provide customers a great experience using Amplitude and working with our team
Create and update non-technical and technical documentation as the product evolves
Report to the company any common themes or questions that arise and driving change
Develop and improve support processes

You'll be a great addition to the team if you have:

Completed your Bachelor’s Degree
Experience with using SDKs and APIs, experimentation, stats, or data science
Track record in a similar customer-facing role OR strong ability to empathize with customers and be their advocate
Experience working with data pipelines or warehouse ingestion (e.g. Snowflake, BigQuery, or similar) - including debugging data freshness and backfill issues
Comfort interpreting and explaining statistical outputs to customers with varying levels of technical sophistication
The ability to present yourself with professionalism, friendliness, and a willingness to assist
Ability to learn and explain a technical product or concept
Natural curiosity and are a problem solver
Passion about analytics and the problems they solve
Familiarity with Support tools such as Zendesk, Intercom, Confluence, and Linear
Familiarity with statistical experimentation concepts; A/B testing, p-values, confidence intervals, and sequential testing methods (e.g. SPRT)
Ability to reason through metric design issues including outlier handling techniques such as winsorization, and their effect on experiment results

Please Note: This role is a non-exempt role and will require you to be in the Amplitude New York office at least 3 times a week.

WHO WE ARE

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.

The Product: Amplitude is a digital analytics platform - we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include:

Excellent M edical, D ental and V ision insurance coverages, with 100% employer-paid premiums for employee M edical, D ental, Vision on select plans
Flexible time off, p aid holidays, and more
Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
Excellent Parental benefits including : 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
Employee Stock Purchase Program (ESPP)

Other fun facts about Amplitude:

We were recognized in the Newsweek Excellence Index 2024 https://www.newsweek.com/rankings/newsweek-excellence-index-2024.
Our customers love us! They've said we're the #1 product analytics solution https://www.g2.com/categories/product-analytics/enterprise for 19 quarters in a row on G2.
We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world.
We invest in our people. We offer mentorship programs, management training, and wellness initiatives.
We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off.
We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL.
We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Based on legislation in New York City, the following details are for individuals will work for Amplitude in New York City: New York City salary range: $104,000 - $157,000 base salary (inclusive of bonus or commission)

EQUAL EMPLOYMENT OPPORTUNITY AND DIVERSITY STATEMENT

We are committed to equal employment opportunity in both principle and as a matter of policy. We will recruit, hire, train, promote, compensate and provide benefits to all applicants and employees without regard to ancestry, sex, race, color, ethnicity, national origin, gender, age, religion, religious creed, mental and/or physical disability, medical condition, military and/or veteran’s status, genetic information, marital status, sexual orientation, gender identity and/or expression, or any other basis protected by applicable federal, state and local laws. This policy applies to all recruiting, hiring, promotions, upgrades, layoffs, compensation, benefits, terminations and all other privileges, terms and conditions of employment. The firm complies fully with all federal, state and local equal employment opportunity laws.

OUR VALUES:

At Amplitude, our values guide how we show up for one another and for our customers:

Humility: We operate from a place of empathy and openness, seeking to understand many points of view.
Ownership: We take the initiative to solve problems that drive our shared company success.
Growth Mindset: We’re tenacious in the face of challenges and seek feedback in order to grow ourselves and others.
Customer Centricity: We put the customer at the center of everything we do and are deeply committed to their success.

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include:

Excellent M edical, D ental and V ision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up to $2,000 annually
Flexible time off, p aid holidays, and more
Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), new hire home office equipment, and much more
Excellent Parental benefits including : 12 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy sessions
Employee Stock Purchase Program (ESPP)

Other fun facts about Amplitude:

Our customers love us! They've said we're the #1 product analytics solution https://www.g2.com/categories/product-analytics/enterprise for 23 quarters in a row on G2.
We care a lot about product innovation. We've made significant investments in talent and infrastructure to build the most powerful AI analytics platform on the market.
We invest in our people. We offer mentorship programs, management training, and wellness initiatives.
We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off.
We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL.
We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice https://amplitude.com/job-applicant-privacy-notice.

Apply About employer

More about this job

Skills

Technical support
Product knowledge
Research
Troubleshoot
Analytical skills
Snowflake
BigQuery
Debugging
Zendesk
Atlassian Confluence

Report this job