Immunization Coordinator

Make a difference every day at Amoskeag Health, where we believe strong healthcare begins with strong human connections!

Who You Are:

Amoskeag Health is seeking a dedicated Immunization Coordinator who works with all Clinical teams to coordinate vaccine management at Amoskeag Health. You are a highly skilled medical professional responsible for the oversight of the Immunization Requirement Program. You will review immunization records, identifies non-compliance, organizes appointment scheduling and serves as a knowledgeable resource for immunization policies, and helps ensure the health and well-being of the Amoskeag Health Community.

What You'll Do:

• Ordering & Reconciliation:
• Manage ordering of vaccines from both the State of NH and Amoskeag Health’s vendor.
• Manage logging in orders received, separating shipments into appropriate bins, and completing required reports on utilization and vaccine agreements with the State of NH.
• Reconcile vaccines and process vaccine usage reports.
• Contact vaccine manufacturers and address vaccine errors as needed.
• State & Site Vaccine Inventory:
• Conduct weekly state vaccine inventories across all locations (Hollis, Elm, MSCC, and TT).
• Conduct monthly site vaccine inventories across all locations and submit inventory reports by location to Michelle.
• Enter administered vaccines for all locations to facilitate vaccine reconciliation and inventory resets.
• Storage, Temperature Oversight & Off-Hours Emergency Response:
• Maintain temperature logs (refrigerators, freezers, and room temperatures).
• Manage data loggers and submit temperature logs for each storage unit to the NH Immunization Program (NHIP).
• Conduct regular alarm tests, coordinate equipment repairs when necessary, manage expiration dates, and transfer vaccines between Amoskeag Health sites as needed.
• Off-Hours Emergency Calls: Serve as a designated point of contact for emergency after-hours temperature alarms or storage unit failures. Responsible for responding to emergency notifications, assessing unit failure or temperature excursions, and taking immediate corrective action (such as transferring vaccine inventory to backup storage or alternate sites) to prevent vaccine loss.
• Program Contact & Compliance:
• Serve as the primary contact for the NH Immunization Program and NHIIIS (State Vaccine Registry).
• Manage the daily inbox, including patient cases, vaccination records, and NH Immunization registry consents.
• Respond to clinical team messages.
• Review and sign immune clinic encounters.
• Complete monthly non-compliance reports, monthly 18-month-old quality reports, and vaccine ordering reports.
• Visit Preps & Preloading:
• Complete immune preps for pediatric visits, Adult Refugee Clinic, Influenza clinics, and Immunization clinics.
• Preload pediatric and adult immunization records (including COVID-19 vaccinations).
• Staff Training & Orientation:
• Conduct orientation for all new employees regarding the immunization program, vaccine storage, labeling, documentation, and competency.
• Partner with the Staff Educator to implement vaccine training sessions.
• Communication & Patient Care Coordination:
• Serve as the primary point of contact for all incoming phone inquiries and electronic in basket messages regarding immunizations.
• Provide clear, accurate information to patients, families, and healthcare providers.
• Inter-Institutional Collaboration:
• Work directly with school nurses and district health coordinators to verify student vaccination status and ensure all required records are updated and accurate.
• Clinical Scheduling & Vaccine Planning:
• Assess complex immunization histories and create individualized catch-up schedules tailored to specific age requirements.
• Formulate specialized immunization plans for refugee populations based on country of origin, age, and exposure history.
• Compliance & Civil Surgeon Oversight:
• Monitor and evaluate civil surgeon data to ensure all documentation meets national, state, and local regulatory standards.
• Stay updated on changing CDC, ACIP, and public health guidelines to maintain organizational compliance.

OTHER FUNCTIONS:

• Assume responsibility for special projects as assigned by supervisor.
• Participate in the orientation of new personnel to these functions.
• Attend and participate in Amoskeag Health staff meetings and other meetings as directed; to include involvement in committees as requested. If absent, responsible for reading minutes of meetings and signing the documentation.
• Attend mandatory safety-related and infection control in-services as designated by the Senior Management Team.
• Sensitivity to cultural diversity of population served. Maintain client age-related competence.

Requirements

What You'll Bring:

• High school diploma required
• Minimum 1 year of experience in vaccine ordering and inventory management
• Knowledge in NHIIS (NH Immunization Information System) required
• Experience with Electronic Medical Records (EMR) systems required
• Completion of a Medical Assistant program or equivalent training preferred
• Experience in an ambulatory healthcare setting or Federally Qualified Health Center (FQHC) preferred