Join Amgen’s Mission of Serving Patients
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission - to serve patients living with serious illnesses - drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. Amgen is advancing a broad and deep pipeline and portfolio of medicines to treat heart disease, obesity and obesity-related conditions, rare diseases, inflammatory conditions and cancer. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Sr Engineer - Maintenance Business Process Owner (BPO), Engineering Operations & Services, Facilities & Engineering
What you will do
Let’s do this. Let’s change the world. In this vital role you will lead serve as the business process owner for maintenance process and CMMS capabilities, partnering with technical platform owners and related business process owners. to the Engineering global organization at Amgen. You will also serve as primary system owner for the F&E AM and CI programs, being the liaison with the global and local Engineering and Asset Management, Sustainability and Reliability processes.
Some critical tasks that you shall deliver include developing, implementing and sustaining a Management System for the Asset Management and CI improvement programs; ensure that the AM process strengthens our Reliability, Resilience, Sustainability, Safety and Quality frameworks within the F&E Department. Also, it is important that you evaluate, plan, and implement solutions for process improvement opportunities and productivity.
- Drive development of Maintenance process strategy, operating model, standards, and long-term product roadmap in alignment with Engineering priorities
- Service as accountable business process owner for Maintenance, facilitating governance, resolving network process information request, design decisions or policy modifications.
- Lead end-to-end design and standardization of maintenance work processes, including work requests, work order creation, prioritization, planning, scheduling, execution, completion, work history and feedback loop into supporting lifecycle processes and continuous improvement
- Own the business product prioritization for maintenance capabilities in the CMMS platform; define business requirements, user requirements, process impacts, acceptance criteria and process outcome with global process leads and site stakeholders.
- Partner with platform owners, vendors, and delivery teams to guide design, configuration decisions, integrations, testing, defect resolution, release readiness and controlled deployment; represent business needs without displacing technical platform accountability.
- Align and sustain Maintenance processes with related global capabilities including Asset Management, Reliability/APM, Calibration and Metrology, MRO and Central Inventory, Procurement, Finance, Quality, Validation, EHS, Manufacturing and capital project delivery.
- Provide business direction and approval for maintenance process and data activities across SAP EAM program related activities including migration, reconciliation, testing, cutover, readiness, hypercare, legacy-system transition, and operational handover, consistent with governance and delegated authority.
- Partner with Quality, Validations and process owners to maintain compliant and inspection-ready process
- Define and review global maintenance performance measures and operating reviews to drive continuous improvement actions based on performance data, audit/inspection observations, user experience, lessons learned, and business risk
- Build and sustain a global Maintenance community of stakeholder network, engaging site leadership and users during design, decision-making, knowledge sharing and sustained process ownership
- Partner with Reliability network on maintenance strategy, maintenance optimization and asset performance maintaining responsibility boundaries
- Support asset lifecycle management with relevant business owners
- Lead or participate in cross-functional initiatives affecting global Maintenance, operating processes, or network transformation
- Support non-standard work hours, including weekend or extended hours as needed for global deployments
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is a leader with these qualifications.
Basic Qualifications:
Doctorate degree
OR
Master’s degree and 2 years of Engineering industry experience
OR
Bachelor’s degree and 4 years of Engineering industry experience
OR
Associate’s degree and 8 years of Engineering industry experience
OR
High school diploma / GED and 10 years Engineering industry experience
Preferred Qualifications:
- Engineering academic degree, advanced education or experience in maintenance, asset management, engineering operations or related discipline
- Demonstrated experience leading global or multi-site maintenance processes, business transformation, enterprise product ownership or process governance
- Proficient knowledge of end-to-end maintenance management, including work management, planning and scheduling, preventive maintenance, corrective maintenance, maintenance execution, and maintenance performance improvement
- Experience as business process owner, global product owner, or functional lead for CMMS platform; SAP EAM experience is an advantage
- Experience developing process strategies, global standards, roadmaps, prioritized backlogs, business requirements, release plans and measurable outcomes
- Experience leading or supporting enterprise technology implementation activities, including process design, data migration, data governance, testing, deployment, change control, training, cutover, hypercare, and transition to steady state
- Competent of GMP-regulated quality system and the application of validation, change control, documentation, records and training requirements to maintenance business process and system modifications
- Ability to interpret and apply applicable GxP requirement and collaborate effectively with Quality, Validation and business process owners
- Experience aligning maintenance with related functions such as Reliability, Asset Management, Calibration, Supply Chain/MRO, Finance, Quality, EHS, Manufacturing and Capital Projects
- Ability to leverage operational and system data to monitor process performance, identify business risk and continuous improvement opportunities to support prioritization and investment decisions
- Excellent written, verbal, facilitation and presentation skills, including communication with executive leaders, global workstreams and site practitioners
- Proven ability to lead through influence, negotiate priorities, manage change, and work effectively across diverse teams and management styles
- Strong project management skills with ability to manage multiple workstreams, dependencies, decision and timelines
- Experience supporting regulatory inspection or audit readiness while translating findings into sustainable business-process improvement
- Strong Reliability Engineering experience
- Solid understanding of GMP regulated quality systems and business processes
- Proven skills and knowledge in problem solving techniques, continuous improvement initiatives, asset management, reliability, utilities and facilities operations
- Ability to interpret and apply GLPs and GMPs
- Excellent communication (verbal and written) and presentation skills
- Dealing with and handling change with a good planning skill
- Project management skills with the ability to handle multiple projects at one time
- Good negotiating expertise; skilled in facilitation and collaboration, interacting successfully with variety of communication and working styles
- Experience using creativity to define solutions, focus on innovation and process improvements with the ability to delegate and lead the work of others
- Regulatory knowledge, experience in regulatory agencies' interactions;
- Knowledge of Engineering financial process, budget management and cost analysis
What you can expect from us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.
Apply now and make a lasting impact with the Amgen team.
careers.amgen.com
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Application deadline
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
Sponsorship
Sponsorship for this role is not guaranteed.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer. We make all employment decisions without regard to race, color, religion, sex or any other characteristic protected by applicable law.
We provide reasonable accommodations to applicants and employees with disabilities, consistent with legal requirements. Please contact us to request accommodation.