Field Service Engineer- Canada
- Virtual, CA, United States
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Job details
- Posting language
- English
- Posted
Original job description
About Us
Join AMETEK Solidstate Controls, a global leader in industrial power equipment manufacturing. We specialize in cutting-edge industrial uninterruptible power supply systems, inverters, power conditioners, battery chargers, and more, delivering unmatched efficiency and performance. At Solidstate Controls, you'll be part of a team that drives technological advancements and ensures critical systems stay powered and dependable. If you're eager to work with top-tier technology and make a significant impact on global industrial power solutions, we invite you to be a part of our exciting journey.
Job Summary:
The Field Service Engineer is responsible for the start-up, testing, preventative maintenance, troubleshooting, and repair of critical power equipment at customer sites. This position requires strong AC/DC power electronics knowledge, excellent customer service skills, and the ability to work independently in the field.
The position requires ~80% travel, primarily by air. Travel will typically occur during the workweek, with occassional weekend work and on-call support..
The position may be based in one of the following Canadian locations:
- Vancouver, British Columbia
- Edmonton, Alberta
- Calgar, Alberta
- Winnipeg, Manitoba
Key Responsibilities:
- Perform start-up, testing, preventative maintenance, troubleshooting, and repair of critical power equipment, including UPS systems, power inverters, rectifiers, power conditioners, static sqitches, voltage regulators, and industrial batteries.
- Use drawings, technical documentation, and test equipment to diagnose and resolve equipment issues.
- Operate oscilloscopes, multimeters, infared camerals, and other diagnostic equipment.
- Maintain a safe work environment and follow all applicable safety, PPE, and company requirements.
- Identify potential service or equipment opportunities and communicate them to the appropriate internal teams.
- Communicate professionally with customers and provide technical support while on site.
- Work independently and manage travel, service activities, and expenses responsibly.
- Participate in on-call coverage as required.
Minimum Qualifications:
- Associate degree in Electronics, Electrical Engineering Technology, or related field; or equivalent combination of education, military technical training, and experience.
- 3+ years of relevant experience preferred.
- Strong knowledge of AC/DC power electronics and related applications.
- Ability to read and interpret electrical drawings and technical documentation.
- Basic proficiency with Microsoft Office.
- Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs.
- Strong communication and customer service skils.
- Ability to work independently with minimal supervision.
- Willing and able to travel approximately 80% of the time and occassionally work weekends.
Physical Requirements:
- Ability to frequently lift up to 25 lbs and occasionally lift up to 75 lbs.
- Ability to stand for extended periods and bend, stoop, reach, stretch, and perform other physical activities necessary to service equipment.
- Ability to travel frequently by car and airplane.
More about this job
Skills
- Troubleshooting
- Power electronics
- Customer service
- Work independently
- Documentation
- Technical support
- Electrical engineering
- Microsoft Office
- Communication skills
- Heavy lifting