Jobs in the United States

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Added 1 min ago
Senior Network Technician (Active Secret Clearance)
Akima, LLC
Fayetteville, NC
Current Unexpired COMPTIA Security+CE certification required prior to date of hire
Added 1 min ago
Infrastructure Engineer (Active Secret Clearance)
Akima, LLC
Alexandria, VA
SUVI Global Services is looking for an Infrastructure Engineer to support IT across all DoD OIG networks. The position will help support the OIG's on-prem and cloud infrastructure, work on…
Added 1 min ago
Maintenance Manager
Gables Residential Services
Houston, TX
…leaders who enthusiastically take on new challenges to better support the maintenance…
Added 1 min ago
Material Coordinator
Akima, LLC
Fort Bliss, TX
Must have a REAL ID · Must have a valid driver’s license with proof of vehicle insurance
Added 1 min ago
Warehouse Specialist
Akima, LLC
Fort Bragg, NC
Must have a valid driver’s license with proof of vehicle insurance · Must have a real ID
Added 1 min ago
Winter Lab Manager / Palmer Station
LEIDOS, INC.
Remote, United States
Carry out supervisor responsibilities for the Palmer Science Support staff (research associate and instrument technician).
Added 1 min ago
Winter Research Associate - Palmer Station / Alternate
LEIDOS, INC.
Remote, United States
Leidos is seeking Winter Research Associate-Alternate to support cutting-edge scientific research at Palmer Station, Antarctica, during the Austral Winter.
Added 1 min ago
RH
CNA/MENTAL HEALTH TECH (FT DAYS, 7 AM - 7:30 PM)
Riverside Healthcare
KANKAKEE, IL
- $20.55 to $25.35 USD / hour
Current Certified Nursing Assistant (CNA) certification is required · Basic Life Support (BLS) certification required
Added 1 min ago
Experiential Therapist
Newport Healthcare
Orange, CA
Group & Individual Sessions: Lead both group and individual therapy sessions, utilizing your unique skills to support clients in their personal growth.
Added 1 min ago
NH
Primary Therapist (Licensed or Non-licensed)
Newport Healthcare
Santa Ana, CA
- $32.21 to $44.42 USD / hour
Leading family orientations, welcome presentations, and family support groups
Added 2 mins ago
OH
RN Digital Triage
OSF HealthCare
Peoria, IL
- $34.25 to $51.13 USD / hour
…assessment, patient education, preventative care, acute psychosocial support, and timely individualized age and developmentally appropriate care for the patients. Utilizes critical…
Added 2 mins ago
OH
RN Digital Triage
OSF HealthCare
Peoria, IL
- $34.25 to $51.13 USD / hour
…assessment, patient education, preventative care, acute psychosocial support, and timely individualized age and developmentally appropriate care for the patients. Utilizes critical…
Added 2 mins ago
Ambulatory Clinic Nurse (RN)-Float Pool
UKH University of Kansas Hospital Authority
Kansas City, KS
Provides care team support as needs arise; coordinates with the patient care team to identify opportunities for pre-visit planning to occur prior to a patient's visit.
Added 2 mins ago
SC
Head Volleyball Coach
Shawnee Community College (IL)
Grand Chain, IL
- $14,000 to $16,000 USD / year
…all participants and collaborating with campus departments to support student academic progress. The Head Coach oversees all aspects of the athletic program in compliance with National…
Added 2 mins ago
Online Grocery Pick-Up Clerk
The Kroger Co.
La Jolla, CA
· E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.
Added 2 mins ago
OH
Specialty Services Patient Navigator
OSF HealthCare
PEORIA, IL
- $22.27 to $26.2 USD / hour
Will support the breast surgery team. Must be a critical thinker. Problem solving is a must.
Added 2 mins ago
Courtesy Clerk/Grocery Bagger
The Kroger Co.
La Jolla, CA
· Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
Added 3 mins ago
Courtesy Clerk/Grocery Bagger
The Kroger Co.
Pomona, CA
· Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
Added 3 mins ago
OH
RN Digital Triage
OSF HealthCare
Peoria, IL
- $34.25 to $51.13 USD / hour
…assessment, patient education, preventative care, acute psychosocial support, and timely individualized age and developmentally appropriate care for the patients. Utilizes critical…
Added 3 mins ago
MEAT/MEAT CUTTER
The Kroger Co.
Reno, NV
Provide good customer and associate relations.
Added 3 mins ago
GROCERY/LEAD CLERK
The Kroger Co.
Oak Creek, WI
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
Added 3 mins ago
SC
Accountant I
Sutter County Human Resources
Yuba City, CA
- $27.35 to $37.48 USD / hour
An associate degree in accounting or business administration from an accredited college with a minimum of 9 semester units in accounting and two (2) years of full-time experience equivalent…
Added 3 mins ago
Associate Data Scientist
The Mitre Corporation
Huntsville, AL · Colorado Springs, CO · McLean, VA
Must have demonstrated proficiency and strength in verbal, written, PC, presentation, and communications skills · Must have an active Secret U.S Government issued Security Clearance
Added 3 mins ago
Pharmacy Technician
The Kroger Co.
Grovetown, GA
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
Added 3 mins ago
Courtesy Clerk/Grocery Bagger
The Kroger Co.
Loganville, GA
· Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.

Amerit Fleet Solutions

Emergency Roadside Coordinator

CHARLOTTE, NC, United States

$24 to $31 USD / hour

Apply on careers-ameritfleet.icims.com About employer

Applications open in a new tab.

Job details

Pay: $24 to $31 USD / hour
Apply by: Nov 10, 2027
Posting language: English
Posted: Nov 10, 2026

Original job description

Position Summary

Emergency Roadside Coordinator

Located in Ballantyne, NC.

Hybrid Schedule: Monday and Friday remote, Tuesday, Wednesday and Thursday are in office.

About Amerit Fleet Solutions

Amerit Fleet Solutions, one of the leading fleet maintenance companies in the U.S., is seeking a driven and customer-obsessed Emergency Roadside Coordinator to join our growing team! At Amerit, we pride ourselves on delivering white-glove service to our customers, especially during critical roadside events. The Emergency Roadside Coordinator plays a vital role in ensuring that vehicles experiencing a breakdown are serviced quickly, efficiently, and safely - minimizing downtime and exceeding customer expectations.

Compensation & ScheduleStarting Hourly Rate: $24.00-31.00 per hour depending on experience!

Shift: Monday–Friday, 2:00 PM- 11:00 PM

Position Summary

The Emergency Roadside Coordinator provides real-time roadside assistance and dispatch coordination for Amerit’s customers. The primary goal of this role is to ensure that a qualified vendor arrives onsite within 90 minutes of the initial call and that the vehicle is repaired or safely off the road within 3 hours of contact.This position requires someone who is relentlessly focused on customer satisfaction, highly resourceful in finding vendors who can meet tight SLA targets, and capable of managing multiple roadside events simultaneously in a fast-paced environment.The specialist acts as the key link between vendors, customers, and Amerit’s internal operations team, ensuring timely communication, documentation, and escalation when service expectations are not met.

Essential Duties & Responsibilities

Provide 24/7 roadside assistance support to Amerit customers, managing incoming breakdown calls, and coordinating timely dispatch of vendors.
Locate and engage qualified roadside vendors capable of meeting Amerit’s SLA: Vendor onsite within 90 minutes and vehicle repaired or off-road within 3 hours.
Maintain constant communication with vendors, customers, and Amerit internal teams to monitor progress and provide updates until completion.
Demonstrate urgency and accountability on every call to minimize downtime and maximize customer satisfaction.
Verify that all repairs are performed according to customer and safety standards.
Identify and escalate vendor performance issues to leadership and vendor management for follow-up.
Update systems with accurate notes, timestamps, and completion details for every roadside event.
Collaborate with the Vendor Fleet Management team to expand and strengthen Amerit’s roadside vendor network.
Support data collection and analysis for SLA reporting, cost tracking, and vendor performance metrics.
Ensure all repairs and roadside activities comply with Amerit’s safety and documentation procedures.
Uphold Amerit’s commitment to exceeding customer expectations through responsiveness, professionalism, and precision.

Key Competencies & Minimum Education

Minimum of 2 years of experience in fleet support, roadside assistance, or dispatch coordination (preferred in transportation, logistics, or maintenance environments).
Relentless passion for customer satisfaction and the drive to exceed performance metrics.
Proven ability to work in high-pressure, fast-paced environments while maintaining accuracy and professionalism.
Strong problem-solving and decision-making skills - able to identify alternate vendors and creative solutions under time constraints.
Prior technician/mechanic experience or familiarity with key vehicle systems preferred.
Excellent written and verbal communication skills (customer updates, vendor coordination, and internal documentation).
Proficiency in fleet systems, CRM tools, or dispatch software (e.g., Hub, Zendesk, FleetFocus, or equivalent).
Highly organized, detail-oriented, and able to manage multiple open roadside events simultaneously.
Strong computer, phone, and customer service skills with the ability to multitask effectively.
Team-oriented with a proactive, results-driven approach.

Education & Certifications

Bachelor’s degree required; preferred fields include Business, Logistics, Automotive Management, or related discipline.
Associate or technical degree in automotive, diesel, or logistics management accepted with equivalent experience.
High school diploma or equivalent required.

Why Amerit?

Full benefits within 30 days, including:
Medical, Dental, and Vision coverage.
Paid vacation, holidays, and sick time.
401(k) with company match.
Life and disability insurance.
Career advancement opportunities in one of the fastest-growing fleet maintenance organizations in the nation.

Join Amerit Fleet Solutions - where fast response, teamwork, and exceptional customer care keep our fleets rolling.Apply today to be part of a team that delivers when it matters most!

INDTG

Apply on careers-ameritfleet.icims.com About employer

More about this job

Skills

Customer service
Communication skills
Documentation
Vendor management
Reporting
Logistics
Problem solving
Decision making
Zendesk
Multitask
Manage logistics

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Work requirements

Jobs in the United States