Open Enrollment Specialist

AmeriStaff Employment and Staffing Solutions is seeking an Enrollment Specialist for a company in Martinsville, VA. The Enrollment Specialist will assist clients and providers throughout the enrollment process, ensuring applications and required documentation are complete, accurate, and processed in a timely manner. The ideal candidate will be highly organized, detail-oriented, and comfortable communicating with clients and providers while managing multiple priorities. Benefits of the Enrollment Specialist: - Monday-Friday schedule. - Pay: $37,440 - $47,840 - depending on experience Responsibilities of the Enrollment Specialist: - Respond to questions and provide detailed information regarding enrollment requirements, processes, and policies. - Manage insurance certifications for a roster of providers. - Collect and review information to qualify clients and providers. - Review applications for accuracy and completeness and ensure all required supporting documentation has been received. - Enter, update, maintain, and review client and provider information within company databases and systems. - Provide guidance and recommendations to applicants and prospective clients throughout the enrollment process. - Communicate professionally with applicants, clients, providers, and prospective candidates by phone, email, and other correspondence. - Process enrollments and disenrollments accurately and efficiently. - Conduct informational sessions regarding enrollment processes, requirements, and available services. - Maintain organized and accurate records while protecting confidential information. - Perform additional administrative duties as assigned. Requirements of the Enrollment Specialist: - Active Health Insurance License required. - Previous experience in insurance, enrollment, benefits, healthcare administration, or a related field preferred. - Previous customer service experience preferred. - Excellent verbal and written communication skills. - Strong organizational and time-management skills. - High level of accuracy and attention to detail. - Ability to multitask, prioritize responsibilities, and meet deadlines. - Strong administrative and data-entry skills. - Proficiency with computers, databases, and relevant software programs. - Ability to communicate professionally with clients, providers, and applicants.