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Routing and Dispatch Coordinator - 31087

  • Malvern, PA, United States
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Job details

Posting language
English
Posted

Original job description

AmeriGas AmeriGas is a Drug Free Workplace. Candidates must be able to pass a pre-employment drug screen and a criminal background check. AmeriGas is an Equal Opportunity Employer. Location: Malvern, PA, US, 19355 Workplace Environment: Onsite Company: AmeriGas Propane, Inc. Requisition Number: 31087 When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States. Applications for this position will be accepted until 12/28/2026. Posting Job Summary: The Routing and Dispatch Coordinator will be responsible for the daily scheduling, routing, and dispatch of both delivery drivers and service technicians in supported locations to ensure the efficient distribution of propane and optimal utilization of field resources. This role will leverage route optimization software and work closely with District Operations, Customer Experience teams, and regional leadership to create efficient routes and schedules that meet/exceed operational metrics while maintaining exceptional customer service. The Routing and Dispatch Coordinator will serve as the subject matter expert for routing infrastructure, scheduling optimization, field resource utilization, and reporting tools and dashboards associated with these functions. Duties and Responsibilities: Prior experience with driver routing and/or technician dispatching required Excellent interpersonal and customer service skills Balances operational efficiency with technician, driver, and customer needs Strong analytical mindset with ability to translate data into actionable results Detail-oriented problem solver with high accuracy standards Knowledge, Skills and Abilities: Act as subject matter expert for route planning processes and scheduling optimization Strong analytical skills with proven ability to solve problems and translate data into actionable results Knowledge of safety and DOT protocols Strong understanding of field operations with ability to identify and communicate downstream impacts of strategic decisions Ability to understand and relate technical requirements for service work Education and Experience: High School diploma required. Associate degree preferred 3-5 years of experience in operations analysis, View the full job description on the employer's website. Equal employment opportunity, including veterans and individuals with disabilities. PI288268751 / 11-9199.02 Compliance Managers

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Skills

  • Scheduling
  • Customer experience
  • Customer service
  • Dispatching
  • Route planning
  • Analytical skills

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