Office Manager II

What You'll Do You will oversee and coordinate office activities and workflow for multiple sites, ensuring effective implementation of policies and procedures. You will manage departmental budgets, work schedules, and employee performance while resolving escalated issues and maintaining compliance with labor-management agreements. Occasional travel by automobile and airplane may be required for business purposes. Essential Functions

• Coordinate activities with supervisory personnel and other departments to ensure efficient workflow across multiple sites.
• Develop and update procedures, policies, and standards in alignment with corporate and departmental objectives.
• Implement and communicate work procedures and company policies to staff and provide guidance for handling complex problems and escalated complaints.
• Collaborate with management to develop annual departmental budgets and work schedules according to workloads.
• Research, compile, and prepare reports, manuals, correspondence, and other information required by management or governmental agencies.
• Review records and reports to verify details, monitor work activities, evaluate performance, and recommend appropriate personnel actions.
• Participate in recruitment, training, and performance evaluation of employees and ensure compliance with labor-management agreements.
• Other essential duties may be applicable and assigned as necessary.

What Experience and Education You Need

• Minimum 5 years of office experience in warehousing or logistics required.
• Minimum 4 years of supervisory or management experience required.
• High school diploma or equivalent required.
• Proficient in Microsoft Office, including Word and Excel, and WMS.
• Experience in HRIS and ATS systems preferred.

What Could Set You Apart

• Ability to manage supervisors and employees effectively.
• Ability to work efficiently in a fast-paced, deadline-oriented environment.
• Effective verbal and written communication.
• Ability to reason, negotiate, instruct, persuade, or speak with others.
• Ability to pay close attention to detail.
• Ability to develop mentoring relationships to support employee development.
• Willingness to seek additional knowledge for professional growth.
• Ability to solve complex problems and manage multiple sites.

Physical Requirements

• Requires several hours per day of sitting, getting up and down from chairs, reaching, and/or bending.
• Requires manual dexterity with normal hand and finger movements for typical office work, including the operation of computers, telephones, and similar equipment.
• Requires ability to comprehend and communicate with others verbally and/or in writing.
• May require travel by automobile and airplane for business.
• May require visits to warehouse operations in temperatures at or below freezing.
• May require the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds. The Company's Good-faith and reasonable estimate of the range of possible compensation at the time of posting is min $65,500 $81,000 Per Year. Rate may vary based on work location

Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability status as a protected veteran or any other protected category under applicable federal, state, and local laws. EOE/AA M/F/D/V.

Join the Cold Chain That Feeds the World.

For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240+ facilities across four continents and 14,000+ team members, we’re a global leader in temperature-controlled logistics. Our mission is to help our customers feed the world – and we’re looking for people who share that purpose. We value customer service, innovation, and inclusion, and we invest in our people’s growth and well-being. If you’re ready to make a meaningful impact in a company that puts people first, Americold is the place for you.