Supervisor, Conservation

Requisition ID: [[id]]

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X and Instagram.

Position Information

Posted Range: $67,160 - $112,240 annually

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

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Primary Role

The Supervisor, Operations "Conservation" will supervise the operation of assigned Company facilities and personnel engaged in the functional areas of water conservation and water efficiency.

Key Accountabilities

• Develop conservation strategies and programs, direct, and manage the operations and field services of the water conservation efforts in all districts.
• Implement best conservation practices to promote and achieve regulatory compliance, including the Company’s compliance with the state’s Water Use Objectives, continuous improvement, innovation and excellent customer service.
• Ensure that operational integrity is maintained, including regulatory compliance with all tasks in all facilities. Provide strategic and operational input to control budgets for responsible areas and ensure that operational and financial targets are met or exceeded.
• Lead, motivate and develop staff in assigned operations areas. Build shared commitment to improving performance and developing both individual and team capabilities. Drive performance by linking departmental objectives to company goals and values. Communicate a shared vision, energize and empower staff, and champion diversity.
• Provide effective leadership that will enhance abilities to be flexible to changing business environments.
• Work collaboratively with the operations and customer service staff to develop effective strategies that achieve regulatory compliance by driving conservation and efficiencies in each service area while improving customer satisfaction.

Knowledge

• Knowledge of the regulated water and wastewater business within the region and the regulations impacting the business as well as applicable regulations, requirements, and trends within water business, in particular, the “Making Conservation a California Way of Life” regulation.
• Knowledge of conservation best management practices, landscaping and irrigation techniques and related conservation and water efficiency regulations.
• Knowledge of company policies and procedures and management theories, practices, and trends.
• Knowledge of process and operational areas.

Skills

• Excellent written and verbal communication skills (e.g., fluency, report writing, developing materials and presentations).
• Strong interpersonal skills (e.g., persuasion, negotiation, listening, cooperation, tact, diplomacy, problem solving, internal consulting, etc.)
• Excellent leadership skills, presence, and strong team building, collaboration and talent evaluation skills.
• Excellent quantitative skills (e.g., analytical, technical).
• Ability to manage a geographically diverse and dispersed organization.

Experience/Education

• Two (2) years of previous supervisory experience preferred.
• Bachelor’s degree in environmental science, operational discipline, management, or related technical discipline preferred.
• High School or GED required
• Analytical skills required
• High level of computer literacy required. Must have experience with Microsoft Office Applications, Strong Excel knowledge
• SAP experience preferred
• Problem solving experience required
• Project Management experience required
• Valid driver's license required.

Travel:

• This position is eligible to sit at any of the CA American Water offices except for San Diego.
• Position will be onsite, 5 days in office M-F 730am to 4pm

License and Certifications

• Water Use Efficiency Practitioner I license
• California State Water Resources Control Board (SWRCB) Distribution Operator Grade 2 certification required or the ability to obtain within one year of hire.

Competencies

Manages Complexity Ensures Accountability Directs Work Develops Talent Builds Effective Teams Balances Stakeholders

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.