Ticket Writer

William Hill US, the largest race and sportsbook operator in the US wants you to join the squad in Atlantic City ahead of the upcoming football season. Have a passion for sports? Want to have the ability to advance your career in a growing industry? We are hiring for our Sportsbook locations in Atlantic City!

Reporting to the Sportsbook Manager, you will be face of our sportsbook operations. By providing a high level of customer service, to both regulars and “novice bettors”, you will ensure everyone is made to feel welcome. As an expert in our menu of sports betting options, you will help to advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.

LOCATIONS: Ocean Resort

What You Will Do…

Provide a high level of customer service to anyone who comes into our sportsbooks Adhere to all rules and regulations set forth by the Department of Gaming Enforcement Answer all customer questions to the best of your knowledge Work to resolve customer disputes/complaints and escalate to direct supervisor when needed Communicate and promote our menu of sports betting options to customers Act in a professional manner, representing William Hill with the highest of standards Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and DGE standards Other duties as assigned

What You Will Need…

The ability to sit/stand for extended periods at a time Must have basic computer knowledge (Email, MS Excel, internet, etc.) S. Diploma, GED, or equivalent preferred Must be 21 years of age or older Must be able to successfully pass a drug screen and background check Able to obtain a license from the Division of Gaming Enforcement Must have 1+ years of cash handling experience High level of customer service Ability to work a flexible schedule, including so nights, weekends, and holidays is preferred Present yourself in a professional manner Strong communication skills, both written and verbal Ability to do simple math

William Hill provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, civil union/domestic partnership status, familial status, domestic violence victim status, or any other legally recognized protected basis under federal, state or local laws. William Hill complies with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.