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VU
Director, Major Incident Management
Visa USA Inc
Denver, CO
- $166,700 to $266,700 USD / year
…responsible for influencing cross-functional incident response across engineering, infrastructure, security, product, and operations organizations while maintaining executive-level…
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VU
Sr. Manager, VIP Coverage Authorization Systems
Visa USA Inc
Denver, CO
- $163,300 to $261,600 USD / year
The VIP Coverage Sr. Manager, part of the Product Reliability and Engineering management team, is responsible and accountable for the support of the VIP Authorization system in a…
Added 1 min ago
Six Sigma Black Belt - Gladwin Area
The Pivot Group Network
Gladwin · Gladwin, MI
Bachelor degree in engineering or a technical field.
Added 2 mins ago
Test Director
Oceaneering
Chesapeake, VA
Provide technical support to the project interfacing with engineering, planning, and production personnel to define testing plan.
Added 3 mins ago
Part Marking Operator
AGM Container Controls, Inc.
Tucson, AZ
Technical Reading & Documentation: Must be able to read and interpret engineering drawings, material lists, procedures, safety requirements, and work instructions, and complete basic job…
Added 4 mins ago
Senior Program Manager
General Dynamics Mission Systems, Inc
Taunton, MA
The Senior Program Manager will work with the Business Segment Director to provide leadership within a matrix organization. Major functions are matrixed across all of GDMS. The Program…
Added 4 mins ago
Project Manager
General Dynamics Mission Systems, Inc
Pittsfield, MA
General Dynamics Mission Systems has an immediate opening for a Project Manager managing development and sustainment programs for U.S. Naval surface vessels. The position provides an…
Added 4 mins ago
Project Manager - Grayling Area
The Pivot Group Network
Grayling · Grayling, MI
Project Engineer, Program Manager, Operations Project Manager, Engineering Project Manager, Continuous Improvement Project Manager, New Product Introduction Manager, Capital Projects…
Added 4 mins ago
Clinical Associate
St Jude Medical S C Inc
TX
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
Added 4 mins ago
Clinical Associate
St Jude Medical S C Inc
PA
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
Added 4 mins ago
Clinical Associate
St Jude Medical S C Inc
LA
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
Added 4 mins ago
Clinical Associate
St Jude Medical S C Inc
LA
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
Added 4 mins ago
Clinical Associate
St Jude Medical S C Inc
FL
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
Added 4 mins ago
Clinical Associate
St Jude Medical S C Inc
VA
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
Added 4 mins ago
Clinical Specialist
St Jude Medical S C Inc
MA
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
Added 4 mins ago
Field Service Engineer (Seattle, WA)
Abbott Laboratories Inc(ALI)
WA
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Added 4 mins ago
Clinical Associate
St Jude Medical S C Inc
MA
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
Added 5 mins ago
Software Architect/Principal Engineer
DCS Corporation
Sterling Heights, MI, MI
…vehicle platform engineers. This position supports the Product Manager Vehicle Protection Systems (PdM VPS) integration of Active Protection Systems (APS) onto Capability Program Executive…
Added 5 mins ago
Operational Excellence & CPI Manager
United Airlines
San Francisco, CA
This Manager role within the Continuous Process Improvement (CPI) function is responsible for leading and executing operational improvement initiatives within assigned Line Maintenance…
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Program Manager
Linamar - New
Fruitport, MI
Manage and organize product engineering projects as part of the Engineering organization. Responsible for managing and coordinating the technical, procurement, manufacturing, building and…
Added 5 mins ago
Executive Director of Corporate Research Partnerships
Harvard University
Allston, MA
Lead and manage the Program Manager for Industry Partnerships, providing direction, mentorship, and professional development.
Added 5 mins ago
Field Service Specialist III
CommonSpirit Health
CHATTANOOGA, TN
…to reduce contract dependency. You will lead within Clinical Engineering, assisting FSS with imaging equipment repair, and manage service emergencies and communications with stakeholders.…
Added 5 mins ago
Field Service Specialist II
CommonSpirit Health
CHATTANOOGA, TN
…to reduce contract dependency. You will lead within Clinical Engineering, assisting FSS with imaging equipment repair, and manage service emergencies and communications with stakeholders.…
Added 7 mins ago
Clinical Specialist
Abbott Laboratories
Boston, MA
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
Added 7 mins ago
AL
Field Service Engineer (Seattle, WA)
Abbott Laboratories
Seattle, WA
- $22.45 to $44.85 USD / hour
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

AMERICAN SYSTEMS

Program Manager

Ashburn, VA, United States

$159,200 to $265,800 USD / year

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Job details

Pay: $159,200 to $265,800 USD / year
Apply by: Nov 2, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Overview

AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. We are seeking a senior Network Program Manager to lead the successful delivery of Network Operations Center (NOC) and Wireless Network Operations Center (WNOC) Network Management Support Services. The Program Manager will serve as the contractor’s primary point of contact for the Contracting Officer’s Representative (COR), organize and direct complex, interrelated network operations support activities, and manage contractor personnel operating across multiple locations. This role is accountable for program execution, quality management, staffing, customer engagement, transition activities, performance reporting, risk mitigation, and delivery of accurate and timely work products.

Responsibilities

Oversee all aspects of task order performance and ensure services are delivered in accordance with the PWS, approved schedules, performance standards, and customer expectations.
Serve as the contractor’s primary point of contact for the COR and coordinate routinely with the Government Program Manager (GPM), Technical Point of Contact/Task Manager (TPOC/TM), Government Staff (GS), and other government representatives.
Organize, direct, and manage complex, interrelated NOC/WNOC support functions.
Lead program transition-in and transition-out activities, including transition planning, milestones, staffing, knowledge transfer, risk mitigation, and continuity of operations.
Develop, maintain, and execute the Program Management Plan (PMP), including the Quality Control Plan and Staffing/Resource Management Plan.
Implement quality controls, metrics, and performance measures; monitor contractor compliance; identify deficiencies; and recommend corrective and preventive actions.
Manage staffing and resource allocation, address staffing shortages, maintain qualified personnel, and ensure key positions are filled and supported in accordance with contract requirements.
Lead monthly Program Management Review preparation, covering task status, schedule, accomplishments, planned activities, risks, performance metrics, backlog, transition status, change requests, emergency break fixes, escalations, trends, and recommendations for improvement.
Ensure daily, weekly, and monthly deliverables are accurate, complete, clear, timely, and stored in approved agency repositories and systems such as Teams, SharePoint, Confluence, and Jira.
Coordinate with technical leads responsible for network infrastructure monitoring, event management, incident management, problem management, application management, request fulfillment, technical support, cybersecurity, knowledge management, and performance reporting.
Identify program risks, develop mitigation strategies, escalate issues appropriately, and provide decision-quality recommendations to government stakeholders.

Qualifications

Bachelor’s degree in a related technical field such as Management Information Systems, Computer Science, Engineering, Information Technology, Networking, or Telecommunications.
At least fifteen (15) years of experience organizing, directing, and managing contract operations support functions and multiple complex, interrelated projects for a large, complex federal agency.
Demonstrated experience managing technical support or network operations programs with geographically distributed teams and mission-critical service requirements.
Experience with performance management, quality assurance, staffing/resource planning, risk management, reporting, customer relationship management, and corrective-action processes.
Strong written and verbal communication skills, including the ability to brief senior government and contractor leadership and produce concise, decision-quality documentation.
Experience managing NOC/WNOC or other 24x7x365 operations supporting enterprise LAN, WAN, wireless, voice, video, cloud, network security, and related infrastructure.
Working knowledge of ITIL-based incident, problem, event, change, request fulfillment, configuration, and knowledge management processes.
Experience with ServiceNow, CMDB administration, Power BI, Microsoft Office, Confluence, SharePoint, Teams, Jira, or comparable operational reporting and collaboration tools.
Experience developing and maintaining program management plans, quality control plans, staffing/resource management plans, transition plans, operational SOPs, and program review packages.
Experience with federal cybersecurity, FISMA, security policies, vulnerability management, PIV/HSPD-12, and handling of sensitive information.
Experience supporting network availability, capacity planning, trend analysis, service-level reporting, and continual service improvement.
Experience coordinating technical teams responsible for network infrastructure, incident/problem resolution, application support, security, and operational analytics.

Preferred Qualifications

Experience supporting a federal civilian agency, or a comparable large-scale enterprise network operations environment.

Certifications

Required: PMP and ITIL v3 Foundation.
Preferred: ITIL Intermediate or higher.

Clearance

Ability to obtain Public Trust, Preferred Secret/Top Secret Clearance

Pay Transparency Statement AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $159,200.00/Yr. - USD $265,800.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance. EEO Statement EEO Race/Sex/Disability Status/Veteran Status

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