Jobs in the United States

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MW
Assistant Sales Manager
MY WIRELESS
National City, CA
- $39,800 to $64,800 USD / year
Assist the Retail Store Manager in maintaining location operations, staffing, inventory, and appearance
Added just now
HB
Engage Life Coordinator
Holiday by Atria - Quail Run Estates
MA-Agawam
- $18 to $21.6 USD / hour
…life. Through Flourish at Atria, our comprehensive benefits program, we offer resources and opportunities designed to support your health, financial well-being, and professional…
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Senior Accountant- Margaritaville Resort Orlando
NDM Hospitality Services
Kissimmee, FL
Communicate with ownership and Operations as directed by the Accounting Manager.
Added 1 min ago
Operational Security (OPSEC) & Freedom of Information Act (FOIA) Planner
CACI
Fort Meade, MD · Fort Meade
Join a team dedicated to advancing national security through innovative irregular warfare and operations expertise. CACI is looking for individuals to join a program that delivers…
Added 1 min ago
Unified Communications Administrator
CACI
Washington, DC · Washington
CACI is currently seeking a talented Unified Communications and Collaboration (UC&C) Operations Technician to provide maintenance and advanced support for customers globally. The successful…
Added 1 min ago
Branch Manager
Istate Truck Center
Missoula, MT
As Branch Manager, you are the face of I-State Truck Center in the Montana market. You will lead all parts and service operations while building lasting industry relationships and…
Added 1 min ago
Overnight Stocker
Harp's Food Stores
Mountain Home, AR
JOB TITLE: STOCKER REPORTS TO: Store Manager/Grocery Manager
Added 1 min ago
District Manager
Story Cannabis
Remote, United States
The Retail District Manager will be responsible for the strategic management and performance of multiple dispensaries within a designated region. This person will be tasked with optimizing…
Added 2 mins ago
Shift Manager
Sonic
Norman, OK
As a Restaurant Shift Manager, you will be responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant. You will provide…
Added 2 mins ago
Program Manager
General Dynamics Mission Systems, Inc
Bloomington, MN
General Dynamics Mission Systems has an immediate opening for a D5LE2 Common Parts Program Manager. This position provides an opportunity to enhance the performance and profitability of an…
Added 2 mins ago
LO
Safety Captain
LAND OF LINCOLN GOODWILL INDUSTRIES INC
Litchfield, IL
- $0.25 USD / hour
Reports To: Store Manager/VP of Health, Safety, Security and Environment
Added 2 mins ago
EW
Assistant Site Manager - Clean Express Auto Wash
Express Wash Concepts LLC
Mount Pleasant, PA
- $22 USD / hour
…growth, offering opportunities to advance from Assistant Site Manager to leadership roles and…
Added 2 mins ago
EW
Assistant Site Manager II - Clean Express Auto Wash
Express Wash Concepts LLC
Cleveland, OH
- $22 USD / hour
…growth, offering opportunities to advance from Assistant Site Manager to leadership roles and…
Added 2 mins ago
Mechanical Engineer - HVAC/Plumbing - Data Centers
Black & Veatch Family of Companies
Bloomington, MN · Tualatin, OR · Cary, NC · Rancho Cordova, CA · Greenwood Village, CO · Houston, TX · Ann Arbor, MI · Overland Park, KS · Phoenix, AZ · Los Angeles, CA · Dallas, TX · Orlando, FL · Walnut Creek, CA
…focusing on your own individual development. The foundation of BV Operations provides the ability to move where your skills are needed and allows for a collaborative and innovative culture…
Added 3 mins ago
Front Office Assistant | Outpatient Urogynecology | Dr Phillips - Ocoee
Orlando Health
Orlando, FL
…support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the…
Added 3 mins ago
Front Office Assistant | Outpatient GYN | Downtown ORL
Orlando Health
ORLANDO, FL
…support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the…
Added 3 mins ago
OH
EKG Technician, Full-Time/SecondShift (Echocardiology)
Orlando Health
Orlando, FL
- Full-time
Position Summary Performs EKG's and places Event monitors on patients under the supervision and direction of the Operations Manager. Qualifications Education/Training High school graduate…
Added 3 mins ago
JG
Parts Manager
JF Group
Sioux Falls,, SD
- $26 to $31 USD / hour
Management of parts operations. Performs receiving, storage and shipping of material including counter sales in a 3,000-10,000 square foot warehouse without supervision responsibilities.
Added 3 mins ago
Inventory Control Specialist
Tractor Supply Company
Oxford, MI
…receiving accuracy, and compliance routines that support store operations. The role executes receiving, inventory adjustment, reconciliation, transfer, buyback/RTV, compliance, and…
Added 3 mins ago
BSA/AML Investigation Specialist IV
OH
First Financial Bank is responsible for maintaining an effective Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) program for risk rating clients, monitoring, detecting, and reporting…
Added 3 mins ago
Manager II, Clinic
THE LAKES COMMUNITY HEALTH CENTER INC
Hurley, WI
Ensures patient safety, quality of care, and access to all clinical services; directs all functions related to operations and clinical practices of site. Maintains compliance with…
Added 3 mins ago
RC
Restaurant Zone Manager
Raising Cane's
Denham Springs, LA
- $15 USD / hour
The Restaurant Zone Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in management…
Added 3 mins ago
RC
Restaurant Manager
Raising Cane's
Denham Springs, LA
- $18 USD / hour
The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management…
Added 4 mins ago
FA
Counter Sales
FWEP Acquisition, Inc.
Murrieta, CA
- $19 to $22.88 USD / hour
Work collaboratively with warehouse and sales team members to ensure efficient operations and exceptional customer service.
Added 4 mins ago
Global Network Security Team Lead (Firewall & Network Security Operations)
American Honda Motor Co., Inc.
Marysville, OH · Raymond, OH · Greensboro, NC
Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)

AMERICAN SYSTEMS

Incident Support Manager

Ashburn, VA, United States

$110,800 to $185,100 USD / year

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Job details

Pay: $110,800 to $185,100 USD / year
Apply by: Nov 2, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Overview

AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training.

We are seeking an experienced Incident Support Manager to lead incident management and major-incident coordination for a large, mission-critical government network operations environment. This role will support the rapid restoration of network infrastructure and services, minimize business impact, coordinate Tier 1 and Tier 2 response activities, and serve as the contractor point of contact for major incident support. The manager will partner closely with the Incident Manager, Government Supervisors, Technology Service Desk, Enterprise Operations Center, Duty Officer, Tier 3 support, and other stakeholders to ensure incidents are managed, escalated, reported, resolved, and closed in accordance with established processes and service levels.

Responsibilities

Lead incident management support for a 24x7x365 network operations environment.
Plan, coordinate, monitor, and report all activities required to remediate incidents and restore affected network infrastructure and services as quickly as possible.
Coordinate incident triage, categorization, criticality and impact assessment, prioritization, troubleshooting, workaround use, escalation, communications, and resolution in accordance with processes and SOPs.
Act as the contractor point of contact for major incident support and coordination; provide clear, timely status communications to the Government Incident Manager, Government Supervisors, and affected stakeholders.
Serve as the first stage of escalation for incidents and coordinate engagement of the Technology Service Desk, on-site support groups, Enterprise Operations Center, Duty Officer, Tier 3 support, and other required points of contact.
Manage Tier 1 and Tier 2 incident response activities, ensuring tickets are accurately logged, categorized, updated, escalated, and resolved within established service agreements.
Conduct or support regular incident reviews and evaluations to identify trends, service-impacting patterns, and opportunities to improve incident management processes.
Collaborate effectively with government incident management personnel, network operations teams, engineering organizations, service desk personnel, and other stakeholders during normal and major incident operations.
Maintain effective implementation of the Incident Management process and ensure work products, records, metrics, and reports are accurate, complete, timely, and compliant with contract requirements.
Support continuous operational readiness, including participation in scheduled meetings, exercises, transition activities, and surge support when required.
Perform other incident management and network operations support tasks within the scope of the NOC NMSS effort.

Qualifications

Bachelor’s degree.
Minimum of 10 years of experience in network operations, including progressive responsibility for enterprise network incident response and service restoration.
At least 6 years of experience as a routing and switching, firewall, and/or load-balancing subject matter expert at a Level III capability.
Technical expertise: CCNP, CCDP, or CCIE-level capability in routing and switching, with firewall and/or load-balancing expertise.
Demonstrated ability to coordinate technical teams, manage escalations, communicate with senior stakeholders, and produce concise operational reports.
Experience managing major incidents, Tier 1/Tier 2 operations, incident command, and cross-functional technical escalations.
Working knowledge of IT service management tools, network performance monitoring tools, ticketing systems, CMDB processes, and operational dashboards.
Experience with incident trend analysis, service-level reporting, problem management handoffs, root-cause investigations, and continual service improvement.

Preferred Qualifications

Experience supporting a federal or other large enterprise network operations center.

Security Clearance

Ability to obtain Public Trust, Preferred Secret/Top Secret Clearance

Certifications

ITIL certification
CCNP, CCDP, or CCIE with routing and switching/Firewall load balancing

Pay Transparency Statement AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $110,800.00/Yr. - USD $185,100.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance. EEO Statement EEO Race/Sex/Disability Status/Veteran Status

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