Jobs in the United States

25+ jobs

Save this search

Added 38 mins ago
Industrial Control Panel Technician - Prudhoe Bay, AK
Worley
Prudhoe Bay, AK · Prudhoe Bay
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 43 mins ago
UO
Executive Assistant
University of Colorado Denver
Boulder, CO
- $80,000 to $98,000 USD / year
The Executive Assistant and Operations Manager will play a critical role in strengthening the infrastructure and capacity of the Office of the Vice Chancellor for Student Life during a…
Added 56 mins ago
Senior Construction Manager
IREN
Childress, TX
…America, Europe and APAC. We are seeking a Senior Construction Manager to lead the end-to-end delivery of large-scale, mission-critical data center projects under an owner-operator-GC…
Added 1 hour ago
Program Manager - Alexandria, VA
Military Spouse Jobs & VetJobs
United States
Akima Data Management is seeking a highly qualified Program Manager to lead a multidisciplinary team supporting mission-critical cybersecurity, information technology, and operational…
Added 1 hour ago
Arch Energy Service Manager
Consigli Construction
Milford, MA
Arch Energy is seeking a highly qualified and motivated Service and Small Project Manager to join our Building Intelligence Group. This individual will play a key role in delivering…
Added 1 hour ago
CC
Senior Engineering Manager (Solar, BESS & Grid Integration)
Consigli Construction
Remote, United States
- $152,000 to $211,000 USD / year
Partner with estimating, procurement, operations, quality, and commissioning teams to validate design maturity, quantities, assumptions, exclusions, contingencies, long-lead strategies,…
Added 1 hour ago
CC
Senior Engineering Manager (Solar, BESS & Grid Integration)
Consigli Construction
Remote, United States
- $152,000 to $211,000 USD / year
Partner with estimating, procurement, operations, quality, and commissioning teams to validate design maturity, quantities, assumptions, exclusions, contingencies, long-lead strategies,…
Added 1 hour ago
CC
Senior Engineering Manager (Solar, BESS & Grid Integration)
Consigli Construction
Remote, United States
- $152,000 to $211,000 USD / year
Partner with estimating, procurement, operations, quality, and commissioning teams to validate design maturity, quantities, assumptions, exclusions, contingencies, long-lead strategies,…
Added 1 hour ago
CC
Senior Engineering Manager (Solar, BESS & Grid Integration)
Consigli Construction
Remote, United States
- $152,000 to $211,000 USD / year
Partner with estimating, procurement, operations, quality, and commissioning teams to validate design maturity, quantities, assumptions, exclusions, contingencies, long-lead strategies,…
Added 1 hour ago
Preconstruction Manager (Utility-Scale Solar & Energy Storage)
Consigli Construction
NY · New York, NY
The Preconstruction Manager leads pursuit strategy and preconstruction activities for utility-scale solar, battery energy storage (BESS), substation, and grid interconnection projects. This…
Added 1 hour ago
Preconstruction Manager (Utility-Scale Solar & Energy Storage)
Consigli Construction
Milford, MA
The Preconstruction Manager leads pursuit strategy and preconstruction activities for utility-scale solar, battery energy storage (BESS), substation, and grid interconnection projects. This…
Added 1 hour ago
Preconstruction Manager (Utility-Scale Solar & Energy Storage)
Consigli Construction
Boston, MA
The Preconstruction Manager leads pursuit strategy and preconstruction activities for utility-scale solar, battery energy storage (BESS), substation, and grid interconnection projects. This…
Added 1 hour ago
Preconstruction Manager (Utility-Scale Solar & Energy Storage)
Consigli Construction
Washington, DC
The Preconstruction Manager leads pursuit strategy and preconstruction activities for utility-scale solar, battery energy storage (BESS), substation, and grid interconnection projects. This…
Added 1 hour ago
Preconstruction Manager (Utility-Scale Solar & Energy Storage)
Consigli Construction
Albany, NY
The Preconstruction Manager leads pursuit strategy and preconstruction activities for utility-scale solar, battery energy storage (BESS), substation, and grid interconnection projects. This…
Added 1 hour ago
LN
Senior Project Manager
Luster National
Sacramento, CA
- $140,000 to $200,000 USD / year
We’re seeking Senior Project Managers to support large, complex heavy civil infrastructure programs, including highways, roads, bridges and transit (bus and rail), delivered through both…
Added 2 hours ago
Automotive General Manager
Conklin Automotive Group
Hutchinson, KS
We are seeking a dynamic and results-driven Automotive General Manager to lead our dealership operations with energy and strategic vision. In this pivotal role, you will oversee all aspects…
Added 2 hours ago
Maintenance Manager
PRETIUM
Saint Louis, MO
The Maintenance Manager is responsible for overseeing all maintenance activities for a high-speed plastics container manufacturing facility. This position ensures the optimal performance,…
Added 2 hours ago
Global Facilities Manager
Verra Mobility
Mesa, AZ
The Manager, Global Facilities is a hands-on facilities management leader responsible for reliable day-to-day operations across a geographically dispersed portfolio of corporate offices,…
Added 2 hours ago
Logistics Manager, Ford Energy
Ford Motor Company
Glendale, KY
…systems. We are not just building batteries; we are building the infrastructure for the next generation of the American…
Added 3 hours ago
S
General Manager
SIXT
Salt Lake City, UT
- $82,000 USD / year
As a General Manager, you take full ownership of our branch operations across key downtown and/or airport locations. You inspire your team, make smart business decisions, and ensure every…
Added 3 hours ago
IT Manager - Shelby Township Area
The Pivot Group Network
Shelby Township · Shelby Township, MI
Are you a meticulous professional with a passion for technology infrastructure and supporting business operations? The Pivot Group Network, a Michigan manufacturing-focused recruiting…
Added 3 hours ago
TU
Sr Regional Marketing Manager: Marketing Operations & Field Programs Manager
T-Mobile USA, Inc.
Denver, CO
- $82,300 to $148,500 USD / year
Field marketing teams move fast - but only as fast as their infrastructure allows. The Marketing Operations & Field Programs Manager is the person who builds and maintains that…
Added 3 hours ago
Senior Dashboard Developer
CACI International
Ashburn, VA
CACI is seeking a Senior Dashboard Developer for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance…
Added 3 hours ago
BC
Lead Control Systems Engineer
Bechtel Corporation
Reston, VA
- $105,000 to $178,500 USD / year
…objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our…
Added 3 hours ago
Infrastructure Delivery Manager, Infrastructure Delivery
Amazon
Herndon, VA
…in the world of data centers. We are currently expanding our infrastructure management team within Amazon Web Services and are looking for a proven technology manager with experience in…

AMERICAN SYSTEMS

Incident Support Manager

Ashburn, VA, United States

$110,800 to $185,100 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $110,800 to $185,100 USD / year
Apply by: Nov 2, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Overview

AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training.

We are seeking an experienced Incident Support Manager to lead incident management and major-incident coordination for a large, mission-critical government network operations environment. This role will support the rapid restoration of network infrastructure and services, minimize business impact, coordinate Tier 1 and Tier 2 response activities, and serve as the contractor point of contact for major incident support. The manager will partner closely with the Incident Manager, Government Supervisors, Technology Service Desk, Enterprise Operations Center, Duty Officer, Tier 3 support, and other stakeholders to ensure incidents are managed, escalated, reported, resolved, and closed in accordance with established processes and service levels.

Responsibilities

Lead incident management support for a 24x7x365 network operations environment.
Plan, coordinate, monitor, and report all activities required to remediate incidents and restore affected network infrastructure and services as quickly as possible.
Coordinate incident triage, categorization, criticality and impact assessment, prioritization, troubleshooting, workaround use, escalation, communications, and resolution in accordance with processes and SOPs.
Act as the contractor point of contact for major incident support and coordination; provide clear, timely status communications to the Government Incident Manager, Government Supervisors, and affected stakeholders.
Serve as the first stage of escalation for incidents and coordinate engagement of the Technology Service Desk, on-site support groups, Enterprise Operations Center, Duty Officer, Tier 3 support, and other required points of contact.
Manage Tier 1 and Tier 2 incident response activities, ensuring tickets are accurately logged, categorized, updated, escalated, and resolved within established service agreements.
Conduct or support regular incident reviews and evaluations to identify trends, service-impacting patterns, and opportunities to improve incident management processes.
Collaborate effectively with government incident management personnel, network operations teams, engineering organizations, service desk personnel, and other stakeholders during normal and major incident operations.
Maintain effective implementation of the Incident Management process and ensure work products, records, metrics, and reports are accurate, complete, timely, and compliant with contract requirements.
Support continuous operational readiness, including participation in scheduled meetings, exercises, transition activities, and surge support when required.
Perform other incident management and network operations support tasks within the scope of the NOC NMSS effort.

Qualifications

Bachelor’s degree.
Minimum of 10 years of experience in network operations, including progressive responsibility for enterprise network incident response and service restoration.
At least 6 years of experience as a routing and switching, firewall, and/or load-balancing subject matter expert at a Level III capability.
Technical expertise: CCNP, CCDP, or CCIE-level capability in routing and switching, with firewall and/or load-balancing expertise.
Demonstrated ability to coordinate technical teams, manage escalations, communicate with senior stakeholders, and produce concise operational reports.
Experience managing major incidents, Tier 1/Tier 2 operations, incident command, and cross-functional technical escalations.
Working knowledge of IT service management tools, network performance monitoring tools, ticketing systems, CMDB processes, and operational dashboards.
Experience with incident trend analysis, service-level reporting, problem management handoffs, root-cause investigations, and continual service improvement.

Preferred Qualifications

Experience supporting a federal or other large enterprise network operations center.

Security Clearance

Ability to obtain Public Trust, Preferred Secret/Top Secret Clearance

Certifications

ITIL certification
CCNP, CCDP, or CCIE with routing and switching/Firewall load balancing

Pay Transparency Statement AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $110,800.00/Yr. - USD $185,100.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance. EEO Statement EEO Race/Sex/Disability Status/Veteran Status

Apply About employer

Report this job