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Added 5 hours ago
Inside Presales System Engineer
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The Presales Systems Consultant serves as a trusted technical advisor supporting HPE Networking Account Managers, Channel Partners, and customers throughout the sales cycle. This role is…
Added 5 hours ago
Inside Presales Systems Engineer
Hewlett Packard Enterprise
Durham, NC
The Presales Systems Consultant serves as a trusted technical advisor supporting HPE Networking Account Managers, Channel Partners, and customers throughout the sales cycle. This role is…
Added 5 hours ago
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Added 15 hours ago
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Added 19 hours ago
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Added 22 hours ago
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Added 1 day ago
A
Knowledge Engineering Manager / Senior Manager
Accenture
Saint Louis, MO
- $94,400 to $293,800 USD / year
…but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that…
Added 1 day ago
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Accounting & Finance Data, Reporting, and Automation Engineer - State, Local, and Higher Education
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Atlanta, GA · Charlotte, NC · Dallas, TX · Gilbert, AZ · Houston, TX · Lake Mary, FL · Mechanicsburg, PA · Philadelphia, PA · Rosslyn, VA · Washington, DC
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Added 1 day ago
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Added 1 day ago
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Software Engineer
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- $120,000 to $145,000 USD / year
Markon is seeking experienced Software Engineers at multiple skill levels to support a program in the Annapolis Junction, MD area. These positions focus on developing, integrating,…
Added 1 day ago
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Electrical Design Engineer, Senior
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Added 1 day ago
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American Packaging

IT Technician

Story City, IA, United States

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Job details

Posting language: English
Posted: Oct 26, 2026

Original job description

IT Technician

Story City, IA (http://maps.google.com/maps?q=103+W+Broad+St+Story+City+IA+USA+50248)

Description

At American Packaging Corporation (APC), you’ll find the packaging career you’ve been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC’s longstanding success is fueled from the inside out. We’re constantly seeking to improve our internal operations and were named a “Best of the Best” in the Best workplaces in the America’s awards for 12 years in a row. It’s how and why we engage the best and brightest talent to continue propelling our shared success into the future.

REPORTING RELATIONSHIP:Senior IT Engineer

LOCATION: Story City, IA

SUMMARY:Secure, support, and maintain the company Infrastructure Technology systems including network infrastructure, data, software, phone system, video conferencing system, mobile devices, and computers. Provide 1st and 2nd level support for all company IT systems.

ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned.

Safeguard all computer systems and digital information by following company security procedures and information security best practices
Follow all safety guidelines and procedures
Minimize downtime of supported systems
Monitor usage and performance for peak efficiency.
Perform hardware and software upgrades as directed or necessary
Create and manage user accounts, shares, and permissions
Have a working knowledge of Active Directory
Participate on IT project Teams as required.
Provide professional support to internal customers for hardware and software issues.
Strong customer service skills
Provide 7 x 24 on-call support 1 week every 2 months (estimated)
Work during off hours and weekends as needed.
Demonstrate a basic working knowledge in the following hardware, software and technologies
Information security
Server and Desktop Operating Systems
VMWare and virtualized environments.
Office 365
Microsoft SCCM
Print Server support/ Network Printers
Mobile device support including smartphones and tablets
Basic networking concepts and troubleshooting
Virus remediation
Troubleshoot network problems.
Keep backups current and manage tape libraries
Work with your team members to provide support to the whole company
Keep current on IT skills and trends.
Other duties as assigned.

Time management for this role is expected to be:

80% on supporting Service Desk tickets and IT Operations
20% on IT Infrastructure Projects

Requirements

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

Associate's degree (A. A.) or equivalent from two-year college or technical school in Computer Science, Engineering, or STEM field; or one to three years related experience and/or training; or equivalent combination of education and experience. MCSE, Microsoft Certified Systems Engineer valuable, but not required.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These demands include:

Remaining in a stationary position for extended periods of time
Moving throughout the facility
Handle papers
Use files
Operate office machines such as computers, copiers, fax machines, etc.
Frequently communicates with co-workers; must be able to exchange accurate information in these situations.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; and risk of electrical shock. The noise level in the work environment is usually moderate.

American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.

If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at:

talentacquisition@americanpackaging.com.

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