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Added 1 hour ago
Sales Operations Coordinator
Fidus Systems
Remote, United States
The Sales Operations Coordinator will work closely with the local Sales/Business Manager to help support clients and grow business for the company. A distinguished Sales Operations…
Added 2 hours ago
Sales Operations Coordinator
Fidus Systems
Remote, United States
The Sales Operations Coordinator will work closely with the local Sales/Business Manager to help support clients and grow business for the company. A distinguished Sales Operations…
Added 3 hours ago
Mgr Network Operations - Satellite Teleport
Lumen
Atlanta, GA
The position of Manager Teleport Operations is responsible for managing all operations of the Vyvx teleport and headend facilities and leading the satellite and teleport personnel in the…
Added 3 hours ago
Patient Health Advocate- VBC
Somatus, Inc.
Mobile, AL
Works under the guidance of practice physicians and/or a nurse care manager.
Added 5 hours ago
Enterprise CES - CIS Sales Sr Manager - US
DXC Technology
ANY CITY, NY
DXC Technology is seeking a Senior Manager, Sales Professional to lead, shape, and pursue large, complex transformation opportunities across Managed Applications, AI & Data, Application…
Added 5 hours ago
Technical Program Manager-(Remote + Travel)
Fairwinds Technologies, L
Herndon, VA · Wilmington, DE · Middletown, DE · Aberdeen Proving Ground, MD
Technical Program Manager – Fielding & Development (SATCOM)
Added 6 hours ago
AT
T-Mobile Retail Store Manager WOODLAND HILLS | Owensmouth Ave $1500 sign on bonus
Arch Telecom
Woodland Hills, CA
- $60,000 to $140,000 USD / year
Arch Telecom’s Retail Store Manager (RSM) work as the leader of a Retail Team to bring the T-Mobile brand to life. They live and breathe the brand and Arch Telecom’s Core Values. Our RSM’s…
Added 7 hours ago
Customer Service Representative
CK Circle K Stores Inc.
United States
Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc.
Added 7 hours ago
Customer Service Representative
CK Circle K Stores Inc.
United States
Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc.
Added 8 hours ago
ES
Account Manager - Utilities, Telecom, Rail
Environmental Systems Research Institute Inc.
Louisville, CO
- $70,304 to $131,040 USD / year
…closely with a team that helps new and existing electric, gas, telecom, or rail customers optimize and expand adoption of Esri technology, identify new areas of growth, and deliver…
Added 9 hours ago
L
Real Estate Asset Management Associate
Leap
New York, NY
- $70,000 to $80,000 USD / year
…real estate portfolio. Reporting directly to the Senior Asset Manager, this individual will play an integral role in supporting lease administration, portfolio operations, financial…
Added 9 hours ago
SI
Machine Operator B - 36th (Days)
SABRE INDUSTRIES INC.
Fort Worth, TX
- From $20 USD / hour
At Sabre Industries, we connect and power America’s communities with world-class utility and telecom solutions. We reliably build a better world together; one customer, one team, and one…
Added 9 hours ago
A
Telecommunications Designer
Actalent
Seattle, WA
- $30 to $50 USD / hour
…is ideal for individuals with over 2 years of experience in telecom design, particularly those familiar with Revit, and who have electrical experience. The role is perfect for entry to…
Added 9 hours ago
K
Cluster Telecom Services Manager (CTSM)
Kforce
Los Angeles, CA
- $73 to $79 USD / hour
We are seeking an experienced Cluster Telecommunications Services Manager to lead the planning, deployment, operational readiness, and delivery of telecommunications services across…
Added 10 hours ago
CC
Lab Inventory Support Technician
Ciena Corporation
New Providence, NJ
- $33.89 to $54.18 USD / hour
…resolving first-level technical requests. Reporting to the Manager of Lab Management Engineering, the role works on-site weekdays to help the lab user community access, configure, and…
Added 10 hours ago
IG
Project Manager
Insight Global
Denver, CO
- From $48 USD / hour
Experience in fiber, telecom, or digital product delivery environments
Added 10 hours ago
AI Technical Delivery Manager (AI Governance)
Concentrix CVG Customer Management Group Inc.
United States
Title: AI Technical Delivery Manager (AI Governance)
Added 11 hours ago
Senior Construction Manager
AtkinsRéalis
United States
We are seeking a Senior Construction Manager to join our team in Austin, TX. This position requires Korean-language proficiency as an essential function of the role.
Added 11 hours ago
Manager, Real Estate - US
Phoenix Tower International
Boca Raton, FL
Phoenix Tower International is seeking to hire a Real Estate Manager - US to support PTI's third-party real estate program markets rooftops and other non-tower assets owned by real estate…
Added 11 hours ago
T
Project Manager -Wireless Site Development/Site Acquisition
TEKsystems
Phoenix, AZ
- $55 to $75 USD / hour
We are seeking an experienced Project Manager to support large-scale wireless small cell deployment projects. This individual will manage the entire pre-construction process from site…
Added 11 hours ago
Telecom Technician 4
ViaPath Technologies
Cranston, RI
…Field Services team. Under the direction of the Field Service Manager but working largely independently without and/or with limited direct supervision, provide remedial repair, preventive…
Added 11 hours ago
Telecom Technician 3
ViaPath Technologies
Cranston, RI
…Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive…
Added 12 hours ago
Customer Service Representative
CK Circle K Stores Inc.
United States
Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc.
Added 12 hours ago
Store Assistant (Bonused)
CK Circle K Stores Inc.
United States
Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc.
Added 12 hours ago
Lead Customer Service Representative
CK Circle K Stores Inc.
United States
Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc.

American Heart Association

Sr. Operations Manager, Cloud & Technology Services

Dallas, TX, United States

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Job details

Apply by: Nov 2, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Overview

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

The American Heart Association has an excellent opportunity for a Sr. Operations Manager, Cloud & Technology Services at our Dallas, TX, office.

We are seeking a FinOps professional with hands‑on experience managing and optimizing cloud (AWS & Azure) and telecom and network spend, including LEC services. This role will own financial operations across cloud platforms and enterprise connectivity services, driving cost transparency, accountability, forecasting accuracy, and optimization.

The ideal candidate combines cloud financial management expertise with telecom and network cost governance, and is comfortable working across Development, Engineering, Infrastructure, Network, Finance, and Procurement teams.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.

Responsibilities

Cloud, Telecom & Network Financial Management

Own financial management for AWS, Azure, telecom, and network services, including billing analysis, variance tracking, and anomaly detection
Manage and analyze LEC spending (local exchange carriers, circuits, data lines, MPLS, DIA, voice, and related services)
Ensure accurate cost allocation, chargeback/showback, and tagging across cloud, network, and telecom services
Act as the central point of coordination for cloud and telecom invoices, ensuring accuracy and proper allocation

Cost Optimization & Governance

Identify and drive cost optimization opportunities across:
AWS and Azure (rightsizing, reservations, savings plans, storage optimization)
Network and telecom services (circuit rationalization, contract optimization, usage analysis)
Establish and enforce governance standards for cloud usage, network services, and telecom spend
Partner with engineering, cloud, and network teams to embed cost‑aware design and lifecycle management

Financial Planning, Forecasting & Reporting

Develop and maintain budgets and forecasts for cloud, network, and telecom services
Produce executive‑level reporting that clearly communicates trends, risks, and optimization outcomes
Support audits, compliance reviews, and internal financial controls related to technology spend

Vendor & Stakeholder Collaboration

Work directly with cloud providers (AWS, Microsoft), LECs, ISPs, and telecom vendors
Resolve billing disputes, credits, and contract discrepancies
Partner closely with Finance, Procurement, Infrastructure, Network, and Application teams

Qualifications

Bachelor's degree or equivalent experience
5 years minimum of relevant work experience
3+ years of experience in FinOps, cloud financial management, telecom financial management, or network cost optimization
Hands‑on experience with AWS and Azure billing and cost management tools
Experience managing LEC, telecom, and network service spend, including invoices, contracts, and cost allocation
Strong understanding of consumption‑based pricing models (cloud, bandwidth, circuits, voice)
Strong financial analysis skills, including budgeting, forecasting, and variance analysis
Advanced Excel or equivalent analytical skills

Preferred Qualifications

Familiarity with the FinOps Foundation framework
Experience with cloud and telecom reporting tools (AWS Cost Explorer, Azure Cost Management, BI tools, or FinOps platforms)
Knowledge of Well‑Architected Frameworks and how cost optimization aligns with reliability and performance
Experience working with telecom carriers, network service providers, and contract renewals
Exposure to IT asset management, licensing optimization, or utility billing

Compensation & Benefits

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; based on the type of position
Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.This position not a match with your skills? Click here to see other opportunities.

In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.

EOE/Protected Veterans/Persons with Disabilities

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