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Senior Machine Design Engineer
Oak Ridge National Laboratory
Oak Ridge, TN
…Enrichment Systems Engineering Section is seeking a Machine Design Engineer who will support the Enrichment Science and Engineering Division (ESED) within the Isotope Science and…
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Staff Software Development Engineer – iOS
CVS Health
Remote, United States
…are seeking a highly skilled and innovative Staff Software Development Engineer – iOS to join our growing digital engineering organization. This Staff Engineering role offers the…
Added 1 min ago
Principal Mechanical R&D Engineer
CIVCO Medical Instrument Co Inc
Coralville, IA
The Principal R&D Engineer is CIVCO’s hands-on upstream (Stage 0) technical lead. This principal-level individual contributor rapidly converts unmet clinical needs, product ideas, and…
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Cyber Full-Stack Software Engineer
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…next generation of cybersecurity services. As a Full Stack Engineer, you will design, develop, and enhance applications across frontend and backend environments, working with modern…
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Project Manager I -Natural Gas Transmission & Facilities
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Manage all aspects of project execution, including scope development, project budgets, schedules, engineering deliverables, resource allocation, project profitability, and client…
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GCS Chemical Engineer
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1530 FM 973 Taylor, TX
In your role as a GCS Chemical Equipment Engineer, you'll work with a talented team focused on comprehensively owning, commissioning, maintaining, and improving bulk and specialty chemical…
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Pre-Construction Engineer
Ragle Inc
NORTH RICHLAND HILLS, TX
Ragle Inc. is seeking a detail-oriented Pre-Construction Engineer to facilitate smooth transition from estimating to operations by coordinating pricing, procurement, jobsite setup,…
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Software Engineer II - Advanced System Tools
RTX Corporation
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We are seeking a Software Engineer II to join our Advanced System Tools (AST) team based in Cedar Rapids, Iowa.
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Senior Enterprise Engineer - Salesforce Platform (EAA - STP)
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Des Moines, IA
…account management, and billing workflows. As a Senior Enterprise Engineer on this team, you'll design and deliver scalable, secure CRM and billing solutions while integrating Salesforce…
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Staff Software Engineer - IAM
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You will work as a hands-on engineer: designing systems, writing code, reviewing designs and implementations, and partnering with teams across GM to embed security into the software…
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Senior Software Engineer, Stablecoins
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As a Senior Software Engineer on the Stablecoin team within the Developer group, you'll help build and scale Coinbase Custom Stablecoins (CCS), the platform that lets partners launch their…
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Software Engineer, Systems ML
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Meta is seeking a Software Engineer to join our Systems ML Engineering team, focused on building and optimizing the machine learning infrastructure that powers Meta's products at massive…
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Azure Architect - Project -Software Engineer III
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Des Moines, IA
As a Project - Software Engineer III on the AI & Engineering team, you will be responsible for:
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Lead Software Engineer
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The Lead Software Engineer leads the design, development, and delivery of the web user experience for the Evolent Platform. This role defines the front-end architecture and technical…
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Client Technology - Senior Software Engineering with AI Capabilities
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Develops strong working relationships with peers across Development & Engineering and Architecture teams, collaborating to develop and engineer leading solutions
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Solutions Architect - Nutanix Database Service
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Experience: 5+ years of experience in a customer-facing pre-sales technical role (Solutions Architect, Systems Engineer, or Database Specialist Architect) within an enterprise software,…
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Senior Data Engineer
Highmark Health
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This role is an integral senior member of a technical team, responsible for supporting the design, development, and maintenance of the organization's data infrastructure, ensuring the…
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Account Manager II
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…revenue growth within accounts. Handles renewals, relationship development, and upsells, leveraging solutions, services, and new offerings. Supports assigned client base and responds timely…
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Software Engineer 2/3
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A minimum of two years of experience in business software application design, development, integration and/or installation for a Software Engineer 2.
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Building Engineer I
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…group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on…
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Senior Engineer, Google Cloud
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As a Senior Engineer, Google Cloud you will focus on building, testing, and optimizing cloud-native applications on Google Cloud, supporting work that spans the full software development…
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Information System Security Engineer
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The Information System Security Engineer (ISSE) at Castelion is responsible for translating security requirements into tested controls for classified information systems. In this role, you…
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Industrial/Manufacturing Engineering Co-Op (Summer/Fall 2027)
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This position is for an on-site Industrial/Manufacturing Engineer Co-Op who will join the Manufacturing support team at the Collins Aerospace Manchester, Iowa facility for the Summer/Fall…
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Manufacturing Engineering Co-Op (Spring/Summer 2027)
Collins Aerospace
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Program and operate manufacturing equipment such as laser machines and 3D printers to support fixture development.
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Manufacturing Engineer II, MRO - 2nd Shift (Onsite)
Collins Aerospace
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…businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and…

American Express

Sr Assoc-Tech Ops Engineering

Phoenix, AZ, United States

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Job details

Apply by: Nov 11, 2026
Experience: This role requires and must have 5+ years of distributed experience and knowledge.
Posting language: English
Posted: Nov 3, 2026

Original job description

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. This role is responsible for driving the reliability, resiliency, performance, and modernization of critical American Express platforms across Distributed environments. You will leverage deep technical expertise in software engineering, runtime engineering, production support, and platform operations to quickly assess and remediate complex availability, performance, and operational issues. As part of our technology team, you will partner with engineering, product, infrastructure, and operations teams to design, build, automate, and support highly available enterprise platforms. You will help accelerate modernization initiatives, improve operational excellence, and deliver secure, scalable, and resilient solutions that power critical customer and business capabilities.

Software Engineering & Platform Development

Serve as a hands-on engineer with experience in supporting complex enterprise applications, platforms, and operational tooling across Distributed environments. This role involves weekend support, if necessary.
This role requires and must have 5+ years of distributed experience and knowledge.
Design, develop, prototype, code, test, and implement scalable software solutions using technologies such as Java, Python, SQL, and related frameworks.
Act as a technical contributor in change management reviews, root cause analysis, and troubleshooting of complex technical issues.
Design and implement automation solutions, and engineering practices that improve platform resiliency, operational efficiency, and security.
Use best practices in incident management, problem management and change management as this role focuses on application production support.

Runtime Engineering, Reliability & Operations

Contribute to the technical roadmap for runtime systems, ensuring platform reliability, scalability, availability, recoverability, and performance.
Establish, monitor, and continuously improve key performance indicators (KPIs), service level objectives (SLOs), and operational metrics (MTTR, MTBF) for platform health and resiliency.
Perform diagnosis and resolution of production incidents, batch failures, application outages, performance bottlenecks, and infrastructure issues across Mainframe and Distributed platforms.
Apply Site Reliability Engineering (SRE) principles and operational excellence practices to improve system stability and reduce operational risk.
Support disaster recovery, high availability, workload management, capacity planning, and business continuity initiatives.

Distributed Platform Engineering

Must have experience in Support and optimize enterprise platforms across distributed technologies including Java, Python, SQL, relational and NoSQL databases, Git, CoPilot, Jenkins, XLR, Jira, AI, ML, Docker, Kubernetes, Kafka, Rest API, GRPC, Grafana.
Desirable Support and optimize Distributed Platform technologies including cloud infrastructure, Linux/Unix, containers, APIs, Java-based services, distributed databases, and modern application platforms.
Implement and support Cloud/Distributed architectures, modernization initiatives, API enablement, and enterprise integration capabilities.
Knowledge of cloud platforms AWS, GCP or general Cloud fundamentals.

Data, Integration & Automation

Develop and support enterprise integration solutions utilizing APIs, MQ, Connect:Direct, event-driven architectures, and batch and real-time data integration patterns.
Utilize relational and NoSQL databases including DB2, PostgreSQL, Redis, and Couchbase to support critical business applications.
Automate operational processes, deployments, monitoring, reporting, and remediation activities using Python, Bash, Ansible, Jenkins, and related technologies.
Collaborate with engineering teams to adopt scalable automation and self-service capabilities for deployment, monitoring, and operational support.

Observability & Continuous Improvement

Implement and utilize monitoring, observability, logging, and analytics solutions using tools such as Splunk, Grafana, Dynatrace, AppDynamics, ELK, or equivalent technologies.
Analyze operational trends, identify opportunities for optimization, and formulate strategic recommendations to improve platform health and engineering effectiveness.
Contribute to continuous improvement initiatives focused on reliability, performance, security, operational maturity, and customer experience.

DevOps, Security & Governance

Understand CI/CD pipelines and DevOps practices using tools such as Git, Jenkins, Maven, DBB, Endevor, UrbanCode Deploy, or equivalent platforms.
Apply enterprise security controls, compliance requirements, audit standards, and access management practices, including RACF, ACF2, Top Secret, and cloud security principles.
Ensure solutions meet non-functional requirements (NFRs) including availability, scalability, performance, security, recoverability, and maintainability.
Bachelor's degree in Computer Science, Computer Engineering, and/or comparable experience
Work experience in software engineering, app support or infrastructure operations or runtime engineering.
A working understanding of cloud infrastructure, distributed systems, and containerization technologies, with experience in supporting critical business applications being a plus.
Familiarity with monitoring and logging tools, and incident management best practices, to ensure reliability and performance of applications in a production environment.
Solid programming and scripting skills, with hands on experience to automate operational tasks using tools such as Python
Knowledge of scripting languages (e.g., PowerShell, Python) for automation tasks
Experience in technology operations work (ITIL, SRE/Production Support) - this role involves weekend support, when necessary
Hands on experience with relational and NoSQL databases such as DB2, Redis, Postgres, Couchbase etc.
Experience in cloud platforms such as AWS, Azure, or Google Cloud, Public Cloud certification is a plus

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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More about this job

Skills

Oracle Java
Python
SQL
Change management
Root cause analysis
Troubleshooting
Implement ICT recovery system
NoSQL
Git
Jenkins
Jira
ML
Docker
Kubernetes
Apache Kafka
Grafana
Linux
UNIX
AWS
Google Cloud
IBM DB2
PostgreSQL
Redis
Reporting
Bash
Ansible
Splunk
Dynatrace
Process improvement
Customer experience
CI/CD
DevOps
Apache Maven
Regulatory compliance
Computer science
Computer engineering
Microsoft PowerShell
ITIL
Microsoft Azure

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