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Added 4 hours ago
Principal Technical Product Manager, Data & Platform
GE Aerospace
Kansas City, MO
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
Added 4 hours ago
Principal Technical Product Manager, Data & Platform
GE Aerospace
Saint Louis, MO
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
Added 6 hours ago
Manager, IT Cybersecurity Identity Management
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As part of the Identity Services team, you’ll help deliver secure digital products that support a reliable and profitable airline. You will design, implement, and care for cybersecurity…
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Manager Salesforce Applications
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…production stability, governance, vendor management, and talent development. The Manager also advances automation and responsible AI capabilities while ensuring solutions remain secure,…
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Mgr, Coporate Security
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Director of Engineering-High Voltage-EPC
Rosendin Electric, Inc
United States
Report directly to the Energy Director of Engineering and would be participate in all senior manager planning covering engineering, detailing/modeling and principal engineering…
Added 13 hours ago
Senior Program Manager - Airports
National Academy of Sciences
United States
The Senior Program Manager, Airports provides senior-level program management for a complex and diverse portfolio of airport research projects. This role has no direct supervisory…
Added 13 hours ago
Senior Water & Wastewater Project Engineer
Consor Engineers
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As a Senior Project Engineer, you will apply your technical expertise to the planning, design, and delivery of water and wastewater infrastructure projects. In this role, you will take…
Added 13 hours ago
Cloud Engineer-Advisor (AWS)
Fannie Mae
Reston, VA · Plano, TX
The Cloud Infrastructure - Technology Engineering – Advisor role will afford you the opportunity to work as an individual contributor, while partnering with peers at the Manager and Senior…
Added 13 hours ago
Senior Manager - Spares Operations
Lumen
Jefferson City, MO
- Serve as the senior escalation leader for urgent program issues, order failures, DOA replacements, transportation delays, repair constraints, and other customer- or service-impacting…
Added 13 hours ago
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Senior Project Manager, Electricity Capital Project Delivery
natgridProd
Northboro, MA
- $109,000 to $128,000 USD / year
The Senior Program Manager, NERC Standards Development & Compliance Readiness owns the bridge between development of a reliability requirement and National Grid's ability to sustainably…
Added 14 hours ago
Network Administrator 3
United Launch Alliance
Centennial, CO
At United Launch Alliance (ULA), the Network Administrator 3 serves as a senior technical resource responsible for the administration, optimization, and continuous improvement of the…
Added 14 hours ago
Senior Project Manager
ENFRA LLC
Memphis, TN
…supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy…
Added 14 hours ago
Manager of Tours, Hosting & Protocol
INL Professional
Idaho Falls, ID
Idaho National Laboratory is seeking a Manager of Tours, Hosting & Protocol to lead the laboratory's visitor engagement organization and oversee the teams responsible for protocol,…
Added 14 hours ago
Chief Fleet Officer, Operations Manager II
Mayor and City Council of Baltimore
United States
Leads the City’s transition to a sustainable, zero-emission fleet through development and execution of the Electric Vehicle (EV) implementation plan and related infrastructure.
Added 14 hours ago
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IT Manager / Senior Manager, Technology & Innovation
CSL-Consulting
Boston, MA
- $100,000 to $160,000 USD / year
The IT Manager / Senior Manager, Technology & Innovation ensures CSL’s technology is ready for where the company is going. This leader keeps day-to-day technology running reliably while…
Added 14 hours ago
Senior Manager Customer Repair
Lumen
Jefferson City, MO
This Senior Manager leads the Strategic Engagement and Response Team (SERT), within Enterprise Repair. The role drives critical projects across the organization and leads the team, handles…
Added 15 hours ago
Director of Information Technology, Kersten Institute
University of Chicago
Chicago, IL
Supervise Kersten’s technical specialists, who support systems administration, infrastructure and database administration, and provide desktop support, with accountability for hiring,…
Added 15 hours ago
Director, Higher Education Data Strategy & Analytics
College Board
Remote, United States
…group with big impact, delivering insights to colleagues across program delivery, product development, and strategic outreach. The team drives clear visibility on student and higher ed…
Added 15 hours ago
Associate Director, DevSecOps Architect
S&P Global
Princeton, NJ
The DevSecOps Architect provides enterprise-level technical leadership for secure software delivery, cloud-native platforms, and developer enablement. This role defines DevSecOps strategy,…
Added 18 hours ago
Network Engineering/Operations Site Lead
Leidos
Fort Belvoir, VA
Leidos is seeking a mission-focused Network Engineering Operations Manager / Site Lead to lead a team of approximately 14 network engineers supporting the Defense Threat Reduction Agency…
Added 18 hours ago
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Technical Product Manager - AI-Native Solution Delivery
Guidehouse
MCLEAN, VA
- $130,000 to $216,000 USD / year
Experience with enterprise AI platforms, AI-assisted development tools, or secure solution deployment and evaluation in regulated environments.
Added 22 hours ago
EO
Network Operations Manager
Effortless Office
Remote, United States
- $100,000 to $120,000 USD / year
…world-class customer experience, we deliver and fully support secure cloud solutions as well as comprehensive managed IT and network…
Added 22 hours ago
Senior Manager, Security Engineering
MstarInc Morningstar Inc. Legal Entity
United States
…in house, we also provide the security foundations product development teams build on, such as security scanning in pipelines, hardened container images, and library integrations. We work…
Added 22 hours ago
Director Project Controls (B&T)
MTA
New York, NY
MTA Construction & Development (C&D) is responsible for the planning, development, and execution of all capital construction projects across the MTA region. Through centralized oversight…

American Express

Senior Technical Product Manager - Agentic Identity

New York, NY, United States

$123,000 to $215,250 USD / year

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Job details

Pay: $123,000 to $215,250 USD / year
Posting language: English
Posted: Oct 17, 2026

Original job description

Senior Technical Product Manager - Agentic Identity

New York, NY, United States
Phoenix, AZ, United States

(Hybrid)

Job Description

The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences, from payments to rewards to servicing, that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital products on #TeamAmex.

The Amex Digital Labs team drives innovation at American Express by originating, incubating, and managing products and platforms that are essential to our customers’ digital lives. We are a fast-paced team that leverages emerging technologies to develop digital payment and financial services products and engaging Membership experiences for Card Members. We often collaborate with technology companies and strategic partners to bring products to the market.

We are looking for a Senior Technical Product Manager to help build and evolve consumer-facing platform capabilities that enable secure agentic experiences for American Express Card Members across AI platforms, partner channels, and personal agents.

As AI agents do more on customers' behalf, customers need clear, simple ways to understand and control their access without unnecessary friction. This role focuses on identity, authorization, consent, and agent identity. You will own the roadmap for customer access and consent within the MCP platform, building capabilities that make permissions understandable, enforceable, and easy to manage, including granting, expiring, and revoking access as new experiences launch. You'll help customers connect their accounts and grant, manage, or revoke agent access while making it easier for developers to build on these capabilities.

Responsibilities

Own Customer Access, Consent, and Authorization

Own the product roadmap and delivery for the assigned customer access, consent, authorization, and agent identity domain, from problem framing and requirements through launch, measurement, adoption, and iteration.
Partner with engineering, Enterprise Identity, security, privacy, risk, and product teams to define and deliver secure customer account-connection patterns.
Define product requirements for authentication, delegated access, authorization, permissions, consent capture, requests for additional access, customer understanding and control, agent identity, and revocation.
Define when changes to capabilities or permissions require additional customer consent and preserve existing access when current permissions remain sufficient.
Ensure permissions are understandable to customers and technically enforceable as tools, partner models, and agent capabilities to evolve.

Define and Drive Reusable Access and Consent Patterns

Define reusable patterns for customer access, authorization, and consent, and work with engineering and domain teams to adopt them.
Partner with engineering and architecture to translate customer, policy, and technical constraints into prioritized requirements, user stories, acceptance criteria, and delivery plans.
Distinguish what should be standardized across use cases and partners from what must remain domain- or partner-specific, balancing reuse with near-term delivery.

Measure and Improve Owned Capabilities

Define success measures for the access and consent capabilities you own, including customer completion, friction, authorization success, permission enforcement, and traceability of agent actions. Partner with engineering and Analytics to monitor performance.
Partner with engineering and Analytics to define evaluations and monitoring that assess the effectiveness, reliability, and customer experience of these capabilities.
Use performance and customer-experience signals to prioritize improvements to the owned capabilities.
Support development and release planning, manage cross-functional dependencies, and communicate decisions, risks, and tradeoffs clearly to stakeholders.

Operate as a Cross-Functional Product Leader

Work closely with engineering and architecture while remaining accountable for customer outcomes, product priorities, tradeoffs, dependencies, and stakeholder alignment.
Collaborate with Product Strategy & Integrations, Product Operations, domain product teams, Enterprise Identity, Legal, Compliance, Privacy, Risk, Information Security, and data-governance partners.
Operate comfortably across strategy and detail, including customer journeys, APIs, OAuth and authorization flows, agent identity, platform dependencies, and launch readiness.
Use real delivery work to reveal reusable access, authorization, and consent needs rather than designing capabilities in isolation.

Qualifications

Minimum Qualifications

6-8+ years of experience in product management, product development, software engineering, platform products, APIs, developer tools, identity products, AI products, or partner-enabled digital experiences.
Experience delivering identity, delegated access, authorization, consent, account linking, or secure API integrations, with the ability to translate customer and technical needs into product requirements.
Strong product-management experience moving platform, API, integration, identity, or infrastructure capabilities from alignment through launch, measurement, adoption, and iteration.
Comfort discussing APIs, OAuth and authorization flows, agent identity, schemas, technical tradeoffs, and platform architecture with engineers and architects.
Experience working with engineering, architecture, security, legal, compliance, privacy, risk, or data-governance stakeholders to launch customer-facing or partner-facing capabilities.
Ability to balance customer, business, partner, technical, and regulatory needs; assess tradeoffs and risks; gain buy-in; and make evidence-based decisions.
Strong cross-functional leadership, relationship-building, and communication skills in a complex, regulated environment.
Customer-focused judgment and the ability to balance usability, security, reliability, reuse, and delivery speed.

Preferred Qualifications

Experience working with large language models, AI agents, Model Context Protocol, function calling, tool orchestration, or AI platform products.
Experience building or managing APIs, SDKs, developer platforms, partner integrations, ecosystem products, or platform capabilities used by multiple internal or external consumers.
Familiarity with OAuth, OpenID Connect (OIDC), or related identity standards.
Depth in at least one adjacent area such as AI evaluations, observability, developer tooling, platform analytics, developer experience, or data governance.
Experience creating reusable product patterns used by multiple teams, products, or external partners.
Experience with responsible AI, model or tool evaluation, data minimization, consent, transparency, or customer data protection.
Experience in financial services, payments, fintech, or other highly regulated industries.
Bachelor’s degree or equivalent experience.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights (https://www.eeoc.gov/poster) ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Job Info

Job Identification 26015342
Job Category Risk
Posting Date 10/16/2026, 02:47 PM
Apply Before 10/30/2026, 05:00 AM
Degree Level High School Graduate
Job Schedule Full time
Locations AMEX World Financial Center, New York, NY, 10285, USAMEX 18850 N 56th Street Building 3, Phoenix, AZ, 85054, US18850 N 56th Street Building 1, Phoenix, AZ, 85054, USAMEX 18850 N 56th Street, Phoenix, AZ, 85054, US(Hybrid)
Salary Range $123000 - $215250 annually + bonus + benefits
Career Area Operational Risk Management and Control Management

Return to Jobs List (https://careers.americanexpress.com/en/sites/CX_1/jobs)

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More about this job

Skills

Product comprehension
Customer insight
Customer experience
Leadership
Relationship building
Communication skills
Data protection
Customer service
Mental health
Coaching
Counselling
Hybrid model
Risk management

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