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Added 7 hours ago
Sr. Manager, Value Stream Leader-Surgical Energy/Pre-Identified Candidate
J&J Family of Companies
Cincinnati, OH
The Sr. Manager, Value Stream Leader - Surgical Energy is accountable for shaping and advancing the end-to-end strategy and performance of assigned product value streams. The role connects…
Added 17 hours ago
Sr. Supply Chain Manager
Foxconn-PCE Technology
Santa Clara, CA
The Sr. Supply Chain Manager is responsible for building and leading the supply chain organization for AI server, rack integration, and high-performance computing products. This role owns…
Added 1 day ago
Sr Manager Operations Support
Republic Services
Phoenix, AZ
POSITION SUMMARY: The Senior Manager, Operations Support is responsible for driving operational excellence and enabling continuous improvement across field operations. This role leads the…
Added 1 day ago
Sr Program Planning and Scheduling Manager
Sierra Nevada Corporation
Lone Tree, CO · Plano, TX
…leadership role, this is the opportunity for you! The Senior Program Planning and Scheduling Manager oversees the development, management, and optimization of integrated master plans and…
Added 1 day ago
Sr. Manager, Value Stream Leader-Surgical Energy/Pre-Identified Candidate
Ethicon Endo Surgery Inc Legal Entity
Cincinnati, OH · Cornelia, GA
The Sr. Manager, Value Stream Leader - Surgical Energy is accountable for shaping and advancing the end-to-end strategy and performance of assigned product value streams. The role connects…
Added 1 day ago
Sr. Program Manager, Ops Tech Solutions Delivery, Ops Tech Solutions Delivery
Amazon.com Services LLC
Austin, TX · Nashville, TN
Join the Global Workforce Management (GWM) team as a Sr. Program Manager where you will shape how Amazon plans and optimizes workforce operations across global field teams.
Added 2 days ago
Sr Manager Operations Finance
Xylem Services USA LLC
East Syracuse, NY
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors,…
Added 2 days ago
Sr. Director, Visa Direct Sales
Visa U.S.A. Inc.
San Francisco, CA
Visa Direct is seeking a senior account management leader for a portfolio of more than 40 North America-based global mid-tier remittance clients. The role will drive retention, transaction…
Added 2 days ago
M
Sr. Sales Excellence Manager, Cloud and AI Platform (CAIP)
Microsoft
WA · Redmond, WA · Redmond
- $106,400 to $222,600 USD / year
Program Optimization – You will collaborate with GPS on partner and sales programs to maximize sales capabilities and drive pipeline health and management (where applicable) to Microsoft…
Added 3 days ago
Sr Account Manager - Datacom
Resideo
Remote, United States
In this role, you will sell a diverse suite of products including Network Cabling, Data Center, and Network Hardware Solutions, while also managing all support functions essential to sales…
Added 3 days ago
Sr Lead, Reliability Engineering
Newell Brands
Denver, CO
The Sr. Manager, Reliability is a senior technical contributor and program manager within the ERA Global Reliability team, responsible for executing reliability improvement programs across…
Added 3 days ago
Sr. Product Lifecyle Manager, Switch Portfolio, Networking and Optics
Amazon Data Services, Inc.
Seattle, WA
The Networking Procurement team is looking for a driven, organized, and collaborative Sr. Supply Chain Product Lifecyle Manager (PLM) for Switch portfolio. The Sr. Supply Chain PLM will…
Added 4 days ago
Sr. Construction Manager, GES NA, Startup, Engineering Risk Management (ERM)
Amazon
Nashville, TN
As a Sr. Construction Manager within Global Engineering Services (GES) North America (NA) Startup Engineering Risk Management (ERM), you will be a key contributor within the lifecycle of…
Added 4 days ago
Sr. Product Manager - Supply Chain
OEConnection
United States
…service providers, giving our customers access to a comprehensive network and a streamlined…
Added 4 days ago
Sr Manager, Global Reliability Engineering
United States
The Sr. Manager, Reliability is a senior technical contributor and program manager within the ERA Global Reliability team, responsible for executing reliability improvement programs across…
Added 4 days ago
Sr Manager, Finance, Retail, NA Supply Chain Management
Nutrien
Deerfield, IL
Reporting to the Director, Finance, Global Supply Chain and Proprietary Products the Senior Manager, Finance, Retail N.A. Supply Chain Management, is a key strategic member of the Retail…
Added 4 days ago
Sr. Partner Quality Manager (Third Party Vendors)
Fanatics Collectibles
Weston, FL
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally…
Added 4 days ago
CI
Sr. PM, EHS and Security Systems and Data
CHEWY INC
Reno, NV
- $112,000 to $179,500 USD / year
Added 4 days ago
Senior Manager - Money Movement and Stablecoins
Visa U.S.A. Inc.
Atlanta, GA · Ashburn, VA
Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in…
Added 5 days ago
Sr. Manager Biz Ops - RME, Reliability and Maintenance Engineering
Amazon
Nashville, TN
The Sr. Manager, Biz Ops will develop and deliver OP and OxG labor inputs in partnership with BU leaders, produce consolidated labor cost and variance bridges, and manage key cross-BU and…
Added 5 days ago
Sr. Software DevOps Engineer
MED Medtronic Inc
Mounds View, MN · Newton, MA
…orchestration, along with proficiency in JFrog Artifactory for artifact management. Experience in building monitoring dashboards and pipelines using Grafana or similar systems is crucial…
Added 6 days ago
CL
Financial Crime Consulting Manager
Crowe LLP
Denver, CO
- $100,900 to $206,400 USD / year
…capabilities, can improve efficiency, insights, and client outcomes. In management at Crowe, you play a pivotal role in leading teams, guiding project execution, and deepening client…
Added 8 days ago
CC
Principal Polymer Processing Engineer, Injection Molding
CONMED Corporation
Largo, FL
- $138,700 to $176,900 USD / year
…performance testing; for the plastic injection molding process optimization and qualification; and for the sustaining support of the plastic injection molding process and mold’s production…
Added 8 days ago
Sr, IT Administrator
Zones LLC.
Washington DC, DC
…forward with urgency, and helping improve our overall project management and resource allocation processes. In partnership with Director of IT and looking across all of the programs and…
Added 8 days ago
Sr Manager, Global Reliability Engineering
Newell Brands
United States
The Sr. Manager, Reliability is a senior technical contributor and program manager within the ERA Global Reliability team, responsible for executing reliability improvement programs across…

American Express

Senior Manager - Program Management & Optimization

New York, NY, United States

$103,750 to $174,750 USD / year

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Job details

Pay: $103,750 to $174,750 USD / year
Posting language: English
Posted: Aug 22, 2026

Original job description

Senior Manager - Program Management & Optimization

New York, NY, United States(Hybrid)

Job Description

In U.S. Consumer Services (USCS), our product is Membership - delivering benefits and services that are essential to our Card Members across travel, dining, entertainment, and retail. We compete by providing a differentiated Membership experience that drives loyalty and long-term growth. USCS brings this to life through our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, Amex Ads, and best-in-class marketing programs.

The Sr. Manager, Program Management & Platform Optimization will help sustain and continuously improve Amex’s new marketing ecosystem after launch and migration. This business-facing role will focus on issue resolution, enhancement prioritization, process refinement, and the overall user experience across the technology and processes that support next-generation campaign execution. The candidate will partner closely with end users and cross-functional business teams to collect feedback, identify pain points and quantify impact, and provide clear prioritization input as we evolve marketing execution.

Responsibilities

Own the business-side continuous optimization approach for execution capabilities and processes that enable the new ecosystem.
Manage post-launch platform health by monitoring performance, triaging production issues, coordinating resolution with business and technology partners, and applying learnings drive continuous process and platform enhancements.
Partner closely with end users, Product, Technology, ECMX, and GCS to prioritize business needs, clarify enhancement intent, and ensure Product has the context needed to assess feasibility, sequencing, and roadmap implications.
In partnership with ECMX and GCS, establish and optimize governance for capability and process enhancement intake, prioritization, and communications, ensuring transparency into business value, tradeoffs, and dependencies.
Serve as the voice of the Marketer by establishing feedback loops with users, identifying improvement opportunities and gaps, translating insights into clear business priorities for Product, Tech, and Operations partners.
Provide executive-ready reporting on execution performance, issue trends, enhancement priorities, and business outcomes.

Qualifications

Strategic thinker with strong judgment, curiosity, and the ability to connect business needs, marketer feedback, process gaps, and platform opportunities.
Strong problem-solving skills, with the ability to break down ambiguous issues, identify root causes, and synthesize input into clear recommendations.
Strong listener, communicator, and cross-functional collaborator who can build trusted relationships.
Able to influence through insight, clarity, and partnership, helping align teams around user needs, business priorities, process improvements, and practical next steps.
Highly organized, with the ability to manage multiple priorities, track progress, and bring structure to evolving work.
Comfortable learning new capabilities, asking thoughtful questions, and developing a strong understanding of user needs, pain points, and process gaps.
Self-starter with sound judgment, a bias for action, and a passion for improving the user experience and how the ecosystem operates day to day.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Job Info

Job Identification 26012254
Job Category Marketing
Posting Date 10/20/2026, 07:55 PM
Apply Before 10/23/2026, 07:00 AM
Degree Level Bachelor's Degree
Job Schedule Full time
Job Shift Day
Locations AMEX World Financial Center, New York, NY, 10285, US(Hybrid)
Salary Range $103750 - $174750 annually + bonus + benefits
Career Area Marketing

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