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Added 1 min ago
Regional Marketing Manager, US National Security
Elastic
United States
Elastic is hiring a Regional Marketing Manager to own and grow our US National Security business through targeted, high-impact marketing programs. You’ll sit at the intersection of field…
Added 2 mins ago
Sr. Manager, Global Partner Marketing Campaigns & Programs
Mimecast North America, Inc.
United States of America, MA
…programs, help define and deliver the global partner marketing program framework, and lead the build-out and ongoing management of our Through-Channel Marketing Automation (TCMA) platform.…
Added 4 mins ago
Manager, Facilities
Canaveral Port Authority
Cape Canaveral, FL
The manager will be primarily responsible for all areas of maintenance, repair and renovation of Port real estate assets and major repairs, renovations and other improvements as needed.
Added 5 mins ago
SI
D365 Software Developer
Smithsonian Institution
Washington, DC
- $120,000 USD / year
…employees work side by side. Trust employees have their own benefit program, which may include Health, Dental & Vision Insurance, Life Insurance, Transit/Commuter Benefits, Accidental Death…
Added 6 mins ago
FullStack DevOps Engineer
Interclypse, Inc.
Annapolis Junction, MD
Position Summary: We are looking for a FullStack DevOps Engineer to drive security configuration automation across our deployed enterprise security infrastructure. This role focuses on…
Added 8 mins ago
VS
Fabrication Associate - General Labor
Venturi Supply LLC
Dallas, TX
- $17 to $19 USD / hour
The Fabrication Associate is responsible for creating finished products based on drawings and material cut lists provided by the Manufacturing Project Manager.
Added 13 mins ago
Senior Product Manager, Member Growth
Wider Circle
Remote, United States
We’re looking for a Senior Product Manager, Member Growth to own how people go from lead to enrolled, engaged member. Leads come from different channels (direct outreach, paid social, and…
Added 13 mins ago
Senior Product Manager, Member Growth
Wider Circle
Remote, United States
We’re looking for a Senior Product Manager, Member Growth to own how people go from lead to enrolled, engaged member. Leads come from different channels (direct outreach, paid social, and…
Added 13 mins ago
Senior Product Manager, Member Growth
Wider Circle
Remote, United States
We’re looking for a Senior Product Manager, Member Growth to own how people go from lead to enrolled, engaged member. Leads come from different channels (direct outreach, paid social, and…
Added 13 mins ago
Senior Product Manager, Member Growth
Wider Circle
Remote, United States
We’re looking for a Senior Product Manager, Member Growth to own how people go from lead to enrolled, engaged member. Leads come from different channels (direct outreach, paid social, and…
Added 13 mins ago
Senior Product Manager, Member Growth
Wider Circle
Remote, United States
We’re looking for a Senior Product Manager, Member Growth to own how people go from lead to enrolled, engaged member. Leads come from different channels (direct outreach, paid social, and…
Added 16 mins ago
Customer Experience Manager - Telehealth
Health-eCommerce.com
United States
The Customer Experience Manager is responsible for the day-to-day leadership and performance of Patiently's customer experience function. This role leads the frontline support operation and…
Added 19 mins ago
PB
Operations Manager - BIAS
Provident Bank
Morristown, NJ
- $70,000 to $100,000 USD / year
Added 25 mins ago
Delivery Driver I (non CDL) - Sunbelt Supply
Floworks International LLC
Corpus Christi, TX
…more than 50 major manufacturers. We provide in-house valve automation services, including CAD design and drawings, machine, fabrication, assembly shops featuring CNC machinery, and…
Added 26 mins ago
General Manager, Assembly Operations
Paslin Company
Pontiac, MI
…in every project we undertake. Our team is passionate about automation powered by…
Added 27 mins ago
TA
Revenue Operations Manager
Treasure AI
New York
- $150,000 to $180,000 USD / year
As Manager, Revenue Operations, Americas & EMEA, you are a strategic operations business partner to two of the company's highest-velocity GTM teams - Account Development (ADRs) and Customer…
Added 28 mins ago
LH
Pharmacy Technician - Senior - Full-time - AAMC
Luminis Health
Annapolis, MD
- Full-time
…pharmaceutical compounds using closed system transfer devices and other automation for hazardous medication preparation (e.g.…
Added 30 mins ago
AB
Manager, Financial Operations and Disbursements
Allied Benefit Systems
Remote, United States
- $75,000 to $80,000 USD / year
The Manager, Financial Operations and Disbursements leads the end-to-end financial operations that move funds from allocation and approval through payment, reconciliation, and reporting.…
Added 35 mins ago
C
Facilities Maintenance Tech
Corning
Keller, TX
- $33 to $36 USD / hour
…training and hands-on experience (proposed minimum; hiring-manager validation…
Added 36 mins ago
Infrastructure Specialist and Data Analyst
Range USA
BLUE ASH, OH
Scripting experience with Python or PowerShell for automation and data processing.
Added 39 mins ago
Maintenance Manager
RCM INDUSTRIES
Rutherfordton, NC
The Maintenance Manager is responsible for the direction of the Maintenance department, including the organization of personnel to safely and efficiently ensure that all machines and…
Added 41 mins ago
B
Information Security Analyst, I
BCS365
Remote, United States
- $31.25 to $36.06 USD / hour
…position works collaboratively with the Security Incident Response Manager, Project team, Helpdesk Support team, and other technical stakeholders to identify, prioritize, and help mitigate…
Added 48 mins ago
Delivery Driver I (non CDL) - Sunbelt Supply
Floworks International LLC
Corpus Christi, TX
…more than 50 major manufacturers. We provide in-house valve automation services, including CAD design and drawings, machine, fabrication, assembly shops featuring CNC machinery, and…
Added 53 mins ago
Learning Experience Design Intern
The Kendall Group, Inc.
Portage, MI
This unique program allows individuals the opportunity for direct exposure to foundational learning content design principles and work alongside learning content design professionals. Our…
Added 55 mins ago
Senior Product Manager, Member Growth
Wider Circle
Remote, United States
We’re looking for a Senior Product Manager, Member Growth to own how people go from lead to enrolled, engaged member. Leads come from different channels (direct outreach, paid social, and…

American Express

Senior Manager - MarTech AI Transformation

New York, NY, United States
NY, United States

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Job details

Apply by: Nov 12, 2026
Experience: 5+ years of experience in Product Management, Product Operations, Product Excellence, Business Transformation, Innovation, Change Management, or related fields
Posting language: English
Posted: Nov 5, 2026

Original job description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model across Amex Offers, Advertising, Dining and Marketing Technology. The Enterprise Comms & MarTech Experiences (ECMX) team is a global organization that sits within Membership Portfolio Services (MPS). It is American Express’ marketing services center of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech & MarOps solutions. You will be joining ECMX’s MarTech organization, focused on providing frictionless, flexible, and flawless marketing and servicing experiences.

About the Role Reporting to the Director, MarTech AI Product Strategy, this role will help define and scale AI-native ways of working across Product, Marketing, and Operations teams. This is a highly cross-functional role at the intersection of AI transformation, product management, operating model design, and organizational change. You will help move AI initiatives from pilot to enterprise adoption while reimagining how teams discover opportunities, make decisions, build products, and deliver business outcomes using AI. Success in this role requires strong product thinking, operational rigor, and a genuine passion for AI. The ideal candidate actively experiments with emerging technologies and can translate innovation into practical business impact.

AI Transformation & Scale

Lead the transition of AI initiatives from pilot to scaled adoption across ECMX
Define repeatable frameworks for evaluating, launching, and scaling AI solutions
Develop operating models, playbooks, and implementation approaches that accelerate value realization
Partner across Product, Marketing, Technology, Risk, and Compliance teams to drive successful implementation

AI Governance, Operations & Value Realization

Manage the AI initiative portfolio, including priorities, dependencies, risks, milestones, and outcomes
Establish governance frameworks that enable responsible AI adoption at scale
Track business impact, adoption, productivity gains, and realized value across the portfolio
Produce executive reporting on roadmap progress, outcomes, risks, and opportunities

Product Management Transformation

Define how AI can transform product management across ECMX
Reimagine discovery, research, prioritization, PRD creation, experimentation, and delivery through AI-enabled workflows
Evaluate emerging AI tools and capabilities that improve how teams build products and make decisions
Partner with Product leaders to pilot and scale AI-native product management practices

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Minimum Qualifications

5+ years of experience in Product Management, Product Operations, Product Excellence, Business Transformation, Innovation, Change Management, or related fields
Demonstrated experience driving adoption of new technologies, processes, or ways of working at scale
Strong product thinking and ability to connect user needs, business outcomes, and technology opportunities
Proven ability to influence stakeholders across complex organizations and drive alignment without direct authority
Strong understanding of AI, GenAI, and emerging technology trends

Preferred Qualifications

MBA preferred
Experience in Product Management, Product Operations, Product Strategy, Design Thinking, Human-Centered Design, or Innovation
Demonstrated passion for AI, including evidence of hands-on experimentation, personal projects, prototypes, AI-enabled products, or practical application in a professional setting. Candidates should be prepared to discuss AI initiatives, experiments, products, or transformations they have personally driven.
Experience implementing enterprise software, AI platforms, workflow automation tools, or productivity technologies
Demonstrated experience using AI tools to improve workflows, automate processes, develop prototypes, build applications, or enhance product management practices
Experience within marketing technology, digital product, SaaS, or technology organizations

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

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