Jobs in the United States

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YO
Food Service Coordinator
YMCA of Greater Springfield
Springfield, MA
- $18 to $20 USD / hour
The Food Service Coordinator is responsible for the efficient and safe operation of the provision of nutritious, high-quality meals and snacks for the YMCA of Greater Springfield's…
Added 2 mins ago
Financial Advisor
F&M Bank
Sidney, OH
Utilize sales training skills to provide outstanding customer service.
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Cart Delivery Driver
CARDS Holdings, Inc.
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Immediately report any unsafe situations or service-related issues to the route Manager or Dispatch.
Added 5 mins ago
M
Medical Delivery Driver | Full Time | Monday - Friday
MedSpeed
Halethorpe, MD
- $16 USD / hour
- Full-time
Logistics Service Representative/Medical Driver
Added 6 mins ago
Client Service Representative I
Quest Diagnostics
Brookfield, WI
Client Service Representative I - Brookfield, WI, Monday to Friday, 10:00 AM to 4:30 PM
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Business Program Manager
Grant PUD
Ephrata, WA
Grant PUD - Unified Insurance Program (uip-wa.org)
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Property Manager
Harbor Group Management
Burien, WA
Promote resident satisfaction through timely resolution of service requests and proactive communication, including implementation of a resident retention program.
Added 6 mins ago
GP
Advanced Meter Relay Technician I
Grant PUD
Moses Lake, WA
- $68.9 USD / hour
Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing…
Added 6 mins ago
Care Manager, Telephonic Nurse
CenterWell
Olympia, WA
Be a CenterWell Home Health representative in supporting patients who have been discharged from service or for those who may need post-acute services. Navigate healthcare options; care…
Added 6 mins ago
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Regional Maintenance Manager
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Olympia, WA
- $200,000 to $210,000 USD / year
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Patient Customer Service Representative - Collections
Cognizant
Olympia, WA
As a Patient Customer Service Representative - Collections, you will make an impact by assisting our clients' customers with their outstanding balance accounts to secure payment while…
Added 7 mins ago
Sr. Onsite Service Specialist - Kent, WA - 21853
MSC Industrial Supply Co.
Seattle, WA
The Sr. On-Site Service Specialist is a senior-level role that is responsible for delivering exceptional customer service and advanced inventory management at large, dedicated customer…
Added 7 mins ago
Patient Service Representative
Crouse Hospital
Fayetteville, NY
The Patient Service Representative provides secretarial and phone support for the organization utilizing strong verbal and written communication skills. The Patient Service Representative…
Added 8 mins ago
BU
Nutrition Services Satellite Operator I (10 MONTH/SCHOOL YEAR)
Berkeley Unified School District
Berkeley, CA
- $23.17 to $28.23 USD / hour
Incumbents in the Nutrition Services Satellite Operator I classification are responsible for the operations, food service and staff assigned to an elementary and middle school serving…
Added 10 mins ago
MU
Inside Sales Representative
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- $50,000 to $65,000 USD / year
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Added 10 mins ago
Systems Administrator II
American College of Education
Remote, United States
Added 10 mins ago
Cloud Engineer III
American College of Education
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…automation to improve operational efficiency and accelerate service delivery. You will collaborate closely with infrastructure, security, and development teams to implement modern cloud…
Added 10 mins ago
Exceptional Children Teacher Assistant (26-27 SY)
Charlotte-Mecklenburg Schools
Charlotte, NC
…children in achieving goals of the students’ Individual Education Program (IEP) and provides access to general education as needed. Employee performs school-based work to carry out Board of…
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PNA Exceptional Children Teacher Assistant (26-27 SY)
Charlotte-Mecklenburg Schools
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…children in achieving goals of the students’ Individual Education Program (IEP) and provides access to general education as needed. Employee performs school-based work to carry out Board of…
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Remote Customer Experience Associate I
Conduent
Remote, United States
- $18 USD / hour
As a Customer Service Representative supporting the Iowa Medicaid Program, you will serve as an initial point of contact for potential and existing program recipients and affiliates.
Added 12 mins ago
Sales Representative - Uniform
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That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
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Sales Representative - Facility Services
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Sales Representative - Facility Services
Cintas
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That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
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Sales Representative - Uniform
Cintas
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That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
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Sales Representative - Facility Services
Cintas
Lancaster, NY
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…

American Express

Senior Manager - Client Management

New York, NY, United States

$103,750 to $174,750 USD / year

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Job details

Pay: $103,750 to $174,750 USD / year
Posting language: English
Posted: Oct 21, 2026

Original job description

Senior Manager - Client Management

New York, NY, United States(Hybrid)

Job Description

The Global Merchant Services Global Client Group (GCG) is responsible for a portfolio of our most significant global merchant relationships. This group is unique within American Express, partnering globally to develop and implement opportunities that deepen these strategic merchant partnerships. With a highly hardworking team spanning the globe, the GCG team collaborates across American Express to drive initiatives to grow our merchant business.

As a Senior Manager in the Global Merchant Services- Global Client Group, you will be responsible for both managing day-to-day merchant relationships and supporting strategies to drive global growth in charge volume, revenue, and merchant engagement with some of our largest merchants in the retail industry. This role manages major US airlines such as Delta and United, and partners with international counterparts to drive US growth with merchants such as Booking.com.

Responsibilities

Act as the General Manager and key representative of American Express including P&L ownership of a portfolio. End-to-end global account management of merchant relationships, which includes leading the day-to-day relationships (i.e., marketing, operations, merchant reporting requests/ inquiries), as well as developing holistic account strategies which deepen American Express’ profitability, relevance, and engagement with these strategic partnerships.
Develop and drive the annual account strategy at both a local and global level.
Partner with internal business partners (e.g., Pricing, Legal, Servicing, Marketing, Finance, Risk and Network Operations) to negotiate contract renewals and lead all aspects of the merchant relationship.
Drive optimization of contractual Marketing Funds to support charge volume growth and welcomed acceptance.
Identify and build a pipeline of charge volume growth opportunities to increase profitability/ contribution margin of merchant relationships and improve merchant satisfaction.
Partner across the network, Consumer, Global Commercial Services and other areas of the organization to identify and sell-in partnership growth opportunities, driving increased charge volume and enhanced customer experience.
Deliver against quantifiable scorecard goals by leveraging American Express assets to drive AXP revenue while also meeting merchant needs.

Qualifications

Proven experience managing external partners/clients. Prior negotiations experience is a plus.
Proven ability to influence and drive decision making without formal authority and knowing when to elevate issues and opportunities.
Experience translating complex data and business insights into concise, executive-ready presentations with clear strategic narratives and actionable recommendations.
Strong project manager –detail-oriented, seamless follow-through, own action steps.
Leading and resolving operational issues for merchant portfolio, in partnership with key internal stakeholders.
Adept interpersonal skills and excellent oral/written communication skills a must.
Strong attention to detail and an ability to effectively prioritize and manage multiple priorities.
Strong analytical and problem-solving skills and ability to navigate through ambiguity.
Demonstrated track record of driving results, entrepreneurial approach to business.
Proven ability to build, manage, influence, and deepen relationships, across all levels and business units.
Ability to synthesize components of industry, merchant and stakeholder input and create Executive level presentations.
Experience working in, or with, international markets is valued.
Great teammate who enjoys working in a fun, smart, fast-paced, and dynamic environment.
Airline industry experience is a plus.
Travel approximately 10%.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Job Info

Job Identification 26015021
Job Category Sales/Relationship Management
Posting Date 10/20/2026, 03:24 PM
Apply Before 11/04/2026, 05:00 AM
Job Schedule Full time
Job Shift Day
Locations AMEX World Financial Center, New York, NY, 10285, US(Hybrid)
Salary Range $103750 - $174750 annually + bonus + benefits
Career Area Sales & Relationship Management

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