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Added 1 min ago
Facilities Construction Manager III
Iowa State University
Ames, IA
…of assigned projects. This includes providing construction management, coordination, and construction administration services to ensure successful project delivery. The Facilities…
Added 1 min ago
Facilities Project Manager III
Iowa State University
Ames, IA
Facilities Planning and Management (FPM) at Iowa State University is seeking qualified candidates for a Facilities Project Manager III to lead the planning, design, and coordination of…
Added 1 min ago
AA
Head of Operations Planning
Aegon Asset Management
Cedar Rapids, IA
- $200,000 to $250,000 USD / year
Partner with the Project Management Office (PMO), Information Technology (IT), Finance, and business leaders to oversee the enterprise portfolio management process.
Added 1 min ago
Manager Strategic Risk Adjustment Programs
Highmark Health
Des Moines, IA
This job provides end-to-end management, delivery and support to new and existing Risk Adjustment Programs. The incumbent will deliver value to the Health Plan, and its beneficiaries…
Added 1 min ago
C
Solutions Architect – Java
Cognizant
Des Moines, IA
- $80,000 to $125,000 USD / year
…and engineering team and work collaboratively with product management, portfolio leadership, enterprise architecture, and engineering…
Added 1 min ago
C
Delivery Manager, Healthcare Payer
Cognizant
Des Moines, IA
- $130,000 to $153,000 USD / year
Lead end-to-end delivery of healthcare payer transformation initiatives, ensuring alignment with business objectives, program goals, and client expectations.
Added 1 min ago
Environmental Program Leader – Hazardous Waste and Dangerous Goods Compliance
GE Aerospace
Des Moines, IA
The Environmental Program Leader – Hazardous Waste and Dangerous Goods Compliance will provide enterprise leadership, technical expertise, and continuous improvement across hazardous waste…
Added 1 min ago
Principal Aftermarket Technical Product Manager
GE Aerospace
Des Moines, IA
Ability to document, plan, market, and execute programs. Established project management skills.
Added 1 min ago
Mechanical Engineer, Data Center Operations Engineering
Meta
Des Moines, IA
Experience with project management and driving complex projects by prioritizing competing demands based on impact, deadlines, and stakeholder needs
Added 1 min ago
Construction Manager, Retail
Meta
Des Moines, IA
Lead end-to-end construction management for new retail store openings, remodels, and refresh projects across Meta's physical retail portfolio
Added 1 min ago
Cancer Grant Coordinator
Trinity Health
DES MOINES, IA
Serves as the primary point of contact for internal stakeholders and external grant representatives regarding grant implementation, compliance, reporting, and project progress.
Added 1 min ago
Lead AI and Data Science Engineer II- Marketing Measurement
Deloitte
Davenport, IA · Des Moines, IA
…wants to work in a collaborative environment? As an experienced Lead AI and Data Science Engineer II - Marketing Measurement, you will have the opportunity to share new ideas and…
Added 1 min ago
Supplier Support Manufacturing Engineer
GE Aerospace
Des Moines, IA
Demonstrated leadership in program/project management, including planning, execution, and documentation
Added 1 min ago
Senior Manager, Client Excellence, Global Consulting Services
Deloitte
Des Moines, IA · Davenport, IA
Strong project and program management, PMO, reporting, and time-management capabilities, with the ability to manage multiple assignments independently under pressure.
Added 1 min ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Des Moines, IA
- $152,000 to $222,000 USD / year
…shared demonstration environment. This person will also be the program owner for 8+ platform functions (data products, platform support, predictive models, emerging technology, user-facing…
Added 1 min ago
Clinical Informaticist
Intermountain Health
Des Moines, IA
Use basic project management skills to contribute to technology project deliverables
Added 1 min ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
Des Moines, IA
As a Sr. Construction Manager- Fire Alarm Project Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project…
Added 1 min ago
M
Senior ALC Developer PART TIME
Maximus
Des Moines, IA
- Part-time
Maximus is seeking a Sr. Assembler Language Computer (ALC) Programmer to support our Internal Revenue Service (IRS) IO&A project.
Added 1 min ago
GA
Sr Staff Applications Operations Engineer – Engineering Tools Automation & AI Ops
GE Aerospace
Des Moines, IA
- $131,000 to $174,000 USD / year
…application pods (software, hardware and electronic design, and project and portfolio management tools) for US and UK…
Added 1 min ago
EG
Program Manager
Eliassen Group
Des Moines, IA
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 13 mins ago
Postdoctoral Scholar
Northern Arizona University
Flagstaff, AZ
Added 13 mins ago
EPM/ERP Functional or Technical Senior Consultant - State, Local, and Higher Education
Deloitte
Gilbert, AZ
Lead project workstreams and manage deliverables, timelines, and risks, coordinating with client stakeholders, technical teams, and other consultants.
Added 13 mins ago
Senior Learning Consultant - Technology & AI
Wells Fargo
CHANDLER, AZ
Experience partnering with project teams on client engagement, discovery, requirements gathering, change management, and implementation of AI-enabled or learning technology solutions.
Added 13 mins ago
AE
Campus Undergraduate Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
- $24.05 to $63 USD / hour
…experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and…
Added 14 mins ago
Boiler Service Development Manager
EMCOR Group
Phoenix, AZ
…responsibility for business development, customer relationship management, project execution, technician management, financial performance, and operational…

American Express

Senior Manager - Client Management

New York, NY, United States

$103,750 to $174,750 USD / year

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Job details

Pay: $103,750 to $174,750 USD / year
Posting language: English
Posted: Oct 21, 2026

Original job description

Senior Manager - Client Management

New York, NY, United States(Hybrid)

Job Description

The Global Merchant Services Global Client Group (GCG) is responsible for a portfolio of our most significant global merchant relationships. This group is unique within American Express, partnering globally to develop and implement opportunities that deepen these strategic merchant partnerships. With a highly hardworking team spanning the globe, the GCG team collaborates across American Express to drive initiatives to grow our merchant business.

As a Senior Manager in the Global Merchant Services- Global Client Group, you will be responsible for both managing day-to-day merchant relationships and supporting strategies to drive global growth in charge volume, revenue, and merchant engagement with some of our largest merchants in the retail industry. This role manages major US airlines such as Delta and United, and partners with international counterparts to drive US growth with merchants such as Booking.com.

Responsibilities

Act as the General Manager and key representative of American Express including P&L ownership of a portfolio. End-to-end global account management of merchant relationships, which includes leading the day-to-day relationships (i.e., marketing, operations, merchant reporting requests/ inquiries), as well as developing holistic account strategies which deepen American Express’ profitability, relevance, and engagement with these strategic partnerships.
Develop and drive the annual account strategy at both a local and global level.
Partner with internal business partners (e.g., Pricing, Legal, Servicing, Marketing, Finance, Risk and Network Operations) to negotiate contract renewals and lead all aspects of the merchant relationship.
Drive optimization of contractual Marketing Funds to support charge volume growth and welcomed acceptance.
Identify and build a pipeline of charge volume growth opportunities to increase profitability/ contribution margin of merchant relationships and improve merchant satisfaction.
Partner across the network, Consumer, Global Commercial Services and other areas of the organization to identify and sell-in partnership growth opportunities, driving increased charge volume and enhanced customer experience.
Deliver against quantifiable scorecard goals by leveraging American Express assets to drive AXP revenue while also meeting merchant needs.

Qualifications

Proven experience managing external partners/clients. Prior negotiations experience is a plus.
Proven ability to influence and drive decision making without formal authority and knowing when to elevate issues and opportunities.
Experience translating complex data and business insights into concise, executive-ready presentations with clear strategic narratives and actionable recommendations.
Strong project manager –detail-oriented, seamless follow-through, own action steps.
Leading and resolving operational issues for merchant portfolio, in partnership with key internal stakeholders.
Adept interpersonal skills and excellent oral/written communication skills a must.
Strong attention to detail and an ability to effectively prioritize and manage multiple priorities.
Strong analytical and problem-solving skills and ability to navigate through ambiguity.
Demonstrated track record of driving results, entrepreneurial approach to business.
Proven ability to build, manage, influence, and deepen relationships, across all levels and business units.
Ability to synthesize components of industry, merchant and stakeholder input and create Executive level presentations.
Experience working in, or with, international markets is valued.
Great teammate who enjoys working in a fun, smart, fast-paced, and dynamic environment.
Airline industry experience is a plus.
Travel approximately 10%.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Job Info

Job Identification 26015021
Job Category Sales/Relationship Management
Posting Date 10/20/2026, 03:24 PM
Apply Before 11/04/2026, 05:00 AM
Job Schedule Full time
Job Shift Day
Locations AMEX World Financial Center, New York, NY, 10285, US(Hybrid)
Salary Range $103750 - $174750 annually + bonus + benefits
Career Area Sales & Relationship Management

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