Jobs in the United States

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Added 1 min ago
CB
Seasonal Retail Associate
Columbia Brands USA, LLC.
Mebane, NC
- $15 USD / hour
Wellness time off to support your health and wellness journey
Added 1 min ago
Retail Associate
Columbia Brands USA, LLC.
St Augustine, FL
At Columbia Sportswear Company, we’re proud to offer part-time employees benefits that include a variety of services and products to help make your life and work more rewarding. Benefits…
Added 1 min ago
Customer Service Associate II
Dollar Tree Stores INC
Cedar Park, TX
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an…
Added 1 min ago
Customer Service Associate II
Dollar Tree Stores INC
Pembroke Pines, FL
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an…
Added 3 mins ago
Front End Entry Level
Albertsons Companies
SANGER, TX · Sanger, TX
Another part of the role is keeping the front end organized, clean, and running consistently throughout the day. You’ll rotate between tasks like handling transactions, collecting carts,…
Added 16 mins ago
TC
Full Time Front End Supervisor
TJX Companies
Beaver Dam, WI
- $14.25 to $14.75 USD / hour
- Full-time
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral…
Added 16 mins ago
TC
Part Time Front End Supervisor
TJX Companies
Beaver Dam, WI
- $14.25 to $14.75 USD / hour
- Part-time
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral…
Added 16 mins ago
TC
Retail Merchandise Coordinator
TJX Companies
Cincinnati, OH
- $14.5 to $15 USD / hour
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral…
Added 17 mins ago
Seasonal Associate - Famous Footwear
Famous Footwear
SAINT GEORGE, UT
As a Famous Footwear Seasonal Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 17 mins ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
SAN MARCOS, TX
- Part-time
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 17 mins ago
CI
Part-Time Sales Associate - Famous Footwear
Caleres, Inc.
WENTZVILLE, MO
- Part-time
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 17 mins ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
WENTZVILLE, MO
- Part-time
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 18 mins ago
Memory Care Program Assistant
Brookdale Senior Living Inc.
Vestal, NY
…intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her…
Added 25 mins ago
Technician III, Corrosion Control
Buckeye Partners, L.P.
Emmaus, PA
…solutions, primarily consisting of the transportation, storage, processing, and marketing of liquid petroleum products. We are committed to safely and responsibly providing world-class…
Added 26 mins ago
SM
Account Manager
Staff Management | SMX
Elizabethtown, PA
- $60,573.66 to $75,717.08 USD / year
Provide guidance or manage associate performance
Added 26 mins ago
Seasonal retail associate
Columbia Sportswear
Pottstown, PA
Added 26 mins ago
Retail supervisor
Columbia Sportswear
Pottstown, PA
Added 28 mins ago
VA
Veterinary Assistant
VCA Animal Hospitals
Oakford, PA
- $16 to $19 USD / hour
…dedicated team. This is an excellent opportunity to become part of a practice that values teamwork, compassionate patient care, and continued professional…
Added 30 mins ago
T
Dispensary Associate - Part Time
Trulieve
Winter Haven, FL
- $15 USD / hour
- Part-time
If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized on TIME's America's Best…
Added 37 mins ago
WF
Overnight Produce Team Receiver - Full Time
Whole Foods Market
Dedham, MA
- $19 to $25.4 USD / hour
- Full-time
…Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support…
Added 39 mins ago
CB
Seasonal Retail Associate
Columbia Brands USA, LLC.
Mebane, NC
- $15 USD / hour
Wellness time off to support your health and wellness journey
Added 41 mins ago
Front End Entry Level
Albertsons Companies
FREEHOLD, NJ · Freehold, NJ
Another part of the role is keeping the front end organized, clean, and running consistently throughout the day. You’ll rotate between tasks like handling transactions, collecting carts,…
Added 41 mins ago
Deli Clerk
Albertsons Companies
FREEHOLD, NJ · Freehold, NJ
Organization & Time Management: Managing multiple tasks while maintaining workflow and service speed
Added 41 mins ago
Deli Clerk
Albertsons Companies
EUGENE, OR · Eugene, OR
Organization & Time Management: Managing multiple tasks while maintaining workflow and service speed
Added 56 mins ago
A
Aerospace Production Associate
Aerotek
Springdale, AR
- $20 to $23 USD / hour
Are you someone who enjoys hands-on work, staying active throughout the day, and being a key part of a team? We're looking for an Operations Generalist to support critical production and…

American Express

Senior Associate - Design Operations

New York, NY, United States

$89,250 to $150,250 USD / year

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Job details

Pay: $89,250 to $150,250 USD / year
Experience: 2-4 years of experience in design operations, project management, or creative agency coordination
Posting language: English
Posted: Oct 17, 2026

Original job description

Senior Associate - Design Operations

New York, NY, United States(Hybrid)

Job Description

The Amex Digital Labs team drives innovation at American Express by originating, incubating, and managing products and platforms that are essential to our customers’ digital lives. We are a fast-paced team that leverages emerging technologies to develop digital payment and financial services products and engaging Membership experiences for Card Members. We often collaborate with technology companies and strategic partners to bring products to the market.

As a Design Operations Analyst within Digital Labs, you will help manage the day-to-day workflows, tools, and processes that support our growing UX and Design Strategy team.

You will work closely with Design Leadership, Project Managers, cross-product Operations and Strategy, Global Supply Management, and our Product and Engineering partners to help coordinate design resources, manage vendor and agency relationships, track project activity, and improve how our team works together.

Responsibilities

Design Systems & Structures

Maintain the Design Team’s A&P budget and track spending throughout the year.
Maintain and evolve team operating resources, including ways-of-working documentation and shared knowledge repositories.
Manage the structure, organization, and accessibility of Design team tools and workspaces, including Confluence, OneDrive, and relevant project tracking systems.

Portfolio, Resourcing & Project Delivery

Maintain incoming design requests, maintain the backlog (Air Table), manage resourcing, and balance bandwidth/workload across the team.
Partner with Design Leadership and cross-functional stakeholders to translate incoming demand into capacity and resourcing plans.
Maintain a consolidated view of active and upcoming design work, including priorities, owners, milestones, dependencies, risks, and resource commitments.
Establish consistent project kickoff, status reporting, documentation (such as scorecards and measures of success), and handoff practices across the Design team.

Design Practice Enablement

Maintain and improve design team operating standards, templates, and collaborative ways of working.
Coordinate onboarding and access to essential tools, resources, and working agreements for cross-functional partners.
Support team rituals, planning sessions, retrospectives, and continuous improvement initiatives.
Promote consistent practices while preserving the flexibility needed for UX, research, and design strategy work.
Serve as a coordination point for accessibility-related processes and resources within the Labs Design team, working with Labs Design team, Legal and Enterprise Design partners to maintain standards, documentation, and relevant team resources.

Agency & Procurement Operations

Support day-to-day coordination with external design agency partners, including tracking deliverables, timelines, statements of work (SOWs), compliance monitoring, yearly due diligence processing, processing invoices, and related documentation.
Assist with SOW processing and coordination with Sourcing & Procurement.
Support new agency onboarding.
Conduct ongoing agency assessment - gather feedback, review partnership health, and ensure agency roster meets evolving team needs.

Qualifications

2-4 years of experience in design operations, project management, or creative agency coordination
Strong organizational skills with demonstrated ability to manage budgets, vendors, and cross-functional workflows
Proficiency with Microsoft Office tools, particularly Excel and PowerPoint.
Familiarity with Airtable, Jira, Confluence, or similar project management and collaboration tools.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Job Info

Job Identification 26015470
Job Category Design
Posting Date 10/16/2026, 04:41 PM
Apply Before 10/30/2026, 05:00 AM
Degree Level High School Graduate
Job Schedule Full time
Job Shift Day
Locations AMEX World Financial Center, New York, NY, 10285, US(Hybrid)
Salary Range $89250 - $150250 annually + bonus + benefits
Career Area Product

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More about this job

Skills

Leadership
Documentation
Atlassian Confluence
Reporting
Onboarding
Process improvement
Research
Procurement
Regulatory compliance
Project management
Organizational skills
Manage budgets
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Airtable
Jira
Collaboration
Customer service
Mental health
Coaching
Counselling
Hybrid model

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