Security Technology Specialist

The Security Technology Specialist conducts physical security assessments of selected executive residences and supports the installation, maintenance, troubleshooting, repair, and technical evaluation of physical security systems. The role identifies vulnerabilities, recommends risk mitigation measures, and helps ensure the effective operation and lifecycle management of access control, video surveillance, alarm, and related security technologies. Works independently and collaboratively within a small Global Security team. Applies technical judgment to assess physical security risks, analyze security equipment, troubleshoot system issues, and recommend appropriate controls and improvements. Coordinates with Technical Services leadership, management stakeholders, and external vendors.

• Conduct physical security reviews of selected executive residences, assessing existing equipment, doors, windows, potential climbing or access points, and environmental security risks; document findings and recommend mitigation measures.
• Evaluate physical security technologies and support equipment roadmaps and lifecycle planning under the direction of Technical Services leadership.
• Diagnose security system malfunctions through equipment testing and analysis; identify hardware or software failures and coordinate appropriate corrective actions.
• Coordinate scheduled preventive maintenance, equipment servicing, and repairs to support reliable operation of security systems, components, and accessories.
• Assist in planning, scheduling, and reviewing system moves, changes, additions, upgrades, and integration of major hardware and software components.
• Maintain accurate spare-parts inventories, maintenance and equipment performance logs, system diagrams, and technical documentation.
• Support security enhancement projects, including design, implementation planning, vendor coordination, and technical recommendations.
• Provide support outside normal business hours, including potential 24/7 availability, as operational needs require.
• In-depth understanding of physical and environmental security, layered security (defense in depth), risk assessment, and risk management.
• Security or risk management certification, including ASIS Physical Security Professional (PSP) or Certified Protection Professional (CPP), as specified in the original position requirements.
• Extensive experience installing, configuring, troubleshooting, and repairing security hardware and software.
• Working knowledge of door hardware, alarm systems and controllers, cameras, security software, and related systems.
• Project management skills supporting security system design, enhancements, implementation, and special projects.
• Strong written and verbal communication skills for preparing reports and recommendations and working with management and technology vendors.
• Awareness of evolving security technologies and industry improvements.
• Functional knowledge of telecommunications cabling and wireless applications, with a strong understanding of LAN/WAN configurations and IT security.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.​

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.