Jobs in the United States

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Added 1 min ago
Specialist - Investment Accounting
Nationwide Life and Annuity Insurance Co
OH
…risk-related analysis and activities, informal coaching and development of other associates, leading continuous improvement project opportunities to streamline processes, and performing…
Added 3 mins ago
Infrastructure Tool Kit (JTK) Developer
GovCIO
Juneau, AK
Learning & Development platform, to include certification preparation content
Added 3 mins ago
Data, Communications, and Policy Analyst (Remote)
GovCIO
Juneau, AK
Learning & Development platform, to include certification preparation content
Added 3 mins ago
Patient Generated Health Data Project Manager (Remote)
GovCIO
Juneau, AK
Creates integrated project plans for contract deliverables and new initiatives in development. Assesses project issues and develops resolutions to meet productivity, quality, and…
Added 3 mins ago
LH
Full Time - Scheduling Staffing Admin - Day
Lowe's Home Centers, LLC
Westminster, MD
- Full-time
…assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their…
Added 3 mins ago
Senior Product Manager, Eligibility & Learning Enablement
Humana
Juneau, AK
Experience serving as a Product Manager, Product Owner, or similar role supporting agile software development teams.
Added 3 mins ago
Senior Manager, Security Operations Center
Rubrik
Juneau, AK
Rubrik is hiring a Senior Manager to lead our Security Operations Center, including our FedRAMP-authorized environment. Incident response sits at the core of what the SOC does, alongside…
Added 3 mins ago
Integrations Program Manager
Meta
Juneau, AK
Meta is seeking an Integrations Program Manager to lead complex, cross-functional integration programs that connect Meta's products, platforms, and operations at scale. In this role, you…
Added 3 mins ago
Product Marketing Manager
Meta
Juneau, AK
Meta is seeking an experienced Product Marketing Manager to join our team. As a Product Marketing Manager at Meta, you will help grow products used by billions of people and businesses all…
Added 3 mins ago
C
Regional Maintenance Manager
CBRE
Juneau, AK
- $200,000 to $210,000 USD / year
…looking for a skilled and forward-thinking Regional Maintenance Manager (RMM) to join our growing team as we work to service one of the world’s largest online…
Added 3 mins ago
Regulatory Readiness Program Manager
Meta
Juneau, AK
Regulatory Readiness Program Manager Responsibilities:
Added 3 mins ago
Buyer I or II
Intermountain Health
Juneau, AK
Develops close working relationship with aligned category manager(s) to identify and implement cost, quality, and supply continuity improvements.
Added 3 mins ago
Network Development Manager
Meta
Juneau, AK
Meta's Network Investments team is responsible for the strategic planning, commercial development, and delivery of one of the world's largest and fastest-growing fiber optic backbone…
Added 3 mins ago
Senior Field Sales Manager, SaaS *Remote*
Wolters Kluwer
Juneau, AK
…unprecedented access to world-class content; CCH® Account Research Manager® , which provides tax and accounting professionals with all essential guidance they need to stay in compliance…
Added 3 mins ago
Senior Companion Animal Territory Representative - (Delaware/ Maryland Eastern Shore)
Merck
Juneau, AK
Responsible for developing and meeting learning and development objectives agreed upon with leadership.
Added 3 mins ago
Product Manager - Technical
Intermountain Health
Juneau, AK
The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support our health plan operations. Collaborates…
Added 8 mins ago
T
Sr. Complex Resolution Manager
TIAA
Dallas, TX · Charlotte, NC
- $75,200 to $104,000 USD / year
…lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways - because when our people succeed, our impact on clients' lives grows…
Added 27 mins ago
ND
Patient Coordinator
NOFAR DMD HOLDINGS, PLLC
Lapeer, MI
- $18 to $20 USD / hour
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
Added 27 mins ago
WD
Patient Coordinator
WI DENTAL, S.C.
Manitowoc, WI
- $19 to $20 USD / hour
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
Added 27 mins ago
AP
Patient Coordinator
ASPEN POP DUMMY
Wharton, NJ
- $18 to $22 USD / hour
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
Added 27 mins ago
KL
Patient Coordinator
KATHERINE LEYES, D.D.S., LTD.
Ashwaubenon, WI
- $19 to $21 USD / hour
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
Added 27 mins ago
ND
Patient Coordinator
NWI DENTAL, LLC
Highland, IN
- $18 to $20 USD / hour
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
Added 27 mins ago
DM
Assistant Dental Office Manager
Dr. Mei Yang Dental Group LLC
Steubenville, OH
- $19 to $22 USD / hour
…career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and…
Added 27 mins ago
SC
Assistant Dental Office Manager
SCOTT C. DICKINSON, D.M.D., P.A.
North LIttle Rock, AR
- $19 to $22 USD / hour
…career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and…
Added 27 mins ago
EH
Assistant Dental Office Manager
Elizabeth Himel LLC
Camden, SC
- $20 to $22 USD / hour
…career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and…

American Express

Manager - Technology Operations Engineering

Phoenix, AZ, United States

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Job details

Apply by: Nov 11, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. Manager, Technology Operations Engineering oversees the delivery of technical services and solutions across the business, and coordinates with senior leadership, clients, and other technical teams to drive successful technology service outcomes and implement best practices.

Provides leadership, guidance, and coaching to applications engineering teams, supporting training and development of best practices
Oversees the incident management process, ensuring timely resolution of issues and minimizing downtime, ensuring solutions meet business requirements, timelines, and quality standards, and align with strategic goals
Collaborates with stakeholders effectively including senior management, to provide updates on technology operations and ensure alignment with business objectives
Leads the management and maintenance of network infrastructure, monitoring network performance, troubleshooting connectivity issues, and supporting the implementation of network security measures
Oversees the implementation of system upgrades, updates, and backups, and ensure the maintenance of hardware and software systems
Leads and collaborates with cross-functional teams to complete technology projects and initiatives, contributing to the development of operational policies and procedures, and identifies areas for improvement
Ensures the team follows best practices, industry standards, and company policies for technology operations and technical services, including maintaining secure processes
May or may not manage and lead a team of technology operations colleagues, enabling a culture of continuous learning, growth opportunities, and inclusivity for all individual colleagues and teams
May or may not provide leadership, guidance, and coaching to technology operations teams, supporting training and development of best practices
May or may not recruit colleagues with relevant experience, and develop, reward, and energize an effective team
Collaborates and co-creates effectively with teams in product and the business to align technology operations and service initiatives with broader business objectives

Education Qualifications:

Bachelor's degree in Computer Science, Computer Engineering, and/or comparable experience
Knowledge of network protocols and technologies
Knowledge of scripting languages (e.g., PowerShell, Python) for automation tasks

Work Experience:

Experience in cloud administration, IT asset management and automation tools and / or Site Reliability Engineering (SRE) in a technology or financial services organization
Experience in managing and maintaining technology infrastructure, including servers, networks, and cloud services
Experience in system administration, network configuration, and troubleshooting
Experience in technology operations work
Experience in cloud platforms such as AWS, Azure, or Google Cloud
Licenses and Certifications:
Certification such as CompTIA A+, Network+, or Security+ is a plus
Public Cloud certification is a plus

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

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More about this job

Skills

Leadership
Coaching
Training and development
Troubleshooting
Lead a team
Computer science
Computer engineering
Microsoft PowerShell
Python
System administration
AWS
Microsoft Azure
Google Cloud
A+
Network+
Security+
Part requirements

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