Manager-Risk Management

American Express National Bank (AENB) is American Express’ U.S. banking operation serving consumer and small business customers with payments, financing, and deposit products that account for more than 65% of the company’s revenues. AENB HQ supports the administration of AENB programs, helping ensure its safety and soundness while driving greater effectiveness, efficiency, and consistency across the enterprise through governance, strategic planning, control management, program management, and regulatory functions. The Manager, FDIC Part 370, will be responsible for managing the day-to-day execution and ongoing enhancement of AENB’s FDIC Part 370 program, supporting compliance with regulatory requirements. The role will collaborate across the enterprise to coordinate program governance and attestation activities, optimize business processes, and strengthen program performance. This position requires strong program management, collaboration, analytical, and communication skills, as the role regularly engages with cross-functional business partners, governance teams, and senior leadership. An understanding of American Express’ products, business processes, organizational structure, and governance practices is required.

• Manage day-to-day activities of AENB’s FDIC Part 370 program, supporting compliance with regulatory requirements and ongoing program enhancements.
• Partner with deposit product teams, Enterprise Program Management Office (EPMO), and relevant stakeholders to coordinate program deliverables, identify process gaps, and implement solutions.
• Develop and maintain program policies, procedures, standards, and supporting documentation in partnership with relevant stakeholders.
• Coordinate quarterly attestations, program testing, and annual certification activities, serving as a key point of contact for in-scope deposit product teams.
• Support validation of deposit insurance calculations and required output files, working with partners to identify data gaps and exceptions.
• Monitor remediation plans, communicate risks and outstanding actions, and track resolution with accountable owners.
• Prepare program updates and attestation materials for leadership and governance forums. Support annual certification submissions and coordination of FDIC examination requests.
• Leverage approved AI-enabled tools or automation to support analysis, documentation, reporting, and continuous improvement, with appropriate governance and oversight.
• 3–5+ years of experience in banking, regulatory program management, risk management, compliance, and/or control management.
• Understanding of control frameworks and experience supporting regulatory or governance processes.
• Strong analytical and critical-thinking skills with the ability to evaluate data, identify gaps and trends, and develop actionable recommendations.
• Effective written, verbal, and presentation skills with the ability to clearly communicate findings, risks and recommendations.
• High attention to detail, superior organizational skills, and ability to follow-through.
• Ability to work independently while contributing collaboratively within a team environment.
• Demonstrated initiative and ability to manage multiple priorities in a fast-paced, highly regulated environment.
• Ability to thoughtfully leverage AI-enabled tools, agents, or automation where appropriate to improve efficiency, analysis, documentation, and reporting, while applying sound judgment and governance expectations. Preferred Qualifications
• Familiarity with FDIC Part 370, deposit operations, and regulatory attestation or certification processes.
• Advanced Degree in business, finance, or a related field.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.​

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.