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Closed listing

American Express

Manager-Operational Risk Management

Sunrise, FL, United States

$89,250 to $150,250 USD / year

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $89,250 to $150,250 USD / year
Posting language: English
Posted: Oct 24, 2026

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Original job description

Archived listing. The details below describe a past opening.

Manager-Operational Risk Management

Charlotte, NC, United States
Phoenix, AZ, United States
Sunrise, FL, United States

(Hybrid)

Job Description

The objective of the ORM Governance team is to develop, oversee and strengthen the organization’s ORM framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.

The ORM Governance organization is looking for a Manager, Corporate Functions Operational Risk Management to join a diverse team of high-performing individuals focused on the effective oversight of risk identification, assessment, and mitigation across the Business Unit, while maintaining alignment with the organization’s enterprise risk management framework.

Reporting directly to the Director, Corporate Functions Operational Risk Management, this role plays a critical part in assessing, monitoring, and challenging the first line’s risk management practices. The ideal candidate will partner closely with first-line stakeholders and enterprise risk functions to provide independent oversight and challenge, ensuring that risks are managed effectively and in compliance with regulatory expectations.

Responsibilities

Support the independent oversight and challenge of first-line risk identification, assessment, and mitigation efforts (i.e., Risk & Control Self-Assessment) within Corporate Functions to ensure alignment with enterprise risk standards
Analyze business processes and activities to identify potential risks, control gaps, and emerging risks
Support the development and refinement of risk policies, standards, and procedures
Assist in applying the enterprise risk management framework across Corporate Functions
Support Corporate Functions in embedding risk management practices into daily operations and decision-making
Support the tracking and analysis of key risk indicators (KRIs), providing insights into risk trends and areas requiring attention
Contribute to risk reporting efforts, preparing materials for senior management, risk committees, and regulatory engagements
Maintain an understanding of relevant regulations and industry expectations to help the business navigate compliance requirements
Conduct risk assessments, scenario analyses, and deep dives to evaluate the effectiveness of existing controls
Act as a key risk partner to the first line, providing guidance on risk identification, control enhancements, and remediation efforts
Monitor risk-related issues, ensuring they are appropriately addressed
Escalate significant risk concerns and control deficiencies to senior risk colleagues and relevant stakeholders

Qualifications

Experience in risk management, preferably within a second-line function in financial services, and understands critical risk management lifecycle activities
Knowledge of risk management frameworks, regulatory environments, and industry best practices
Proven ability to assess and challenge first-line risk practices independently
Excellent communication and relationship-building skills, with the ability to translate complex risk concepts into actionable insights
Ability to build productive partnerships and influence stakeholders across the organization
Strong understanding of operational and regulatory risks
Proficiency in risk management tools, data analysis, and reporting systems
Advanced analytical and problem-solving capabilities, with a focus on actionable insights
Detail-oriented and proactive, with strong prioritization skills in a dynamic environment
High ethical standards and a commitment to integrity and accountability
Knowledge of Corporate Functions at large banking institutions (e.g., Risk & Compliance, Finance, Legal, etc.)

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Job Info

Job Identification 26015544
Job Category Risk
Posting Date 10/23/2026, 09:15 PM
Apply Before 11/06/2026, 06:00 AM
Degree Level Bachelor's Degree
Job Schedule Full time
Locations 600 South Tryon Street, Charlotte, NC, 28202, US1500 NW 136th Avenue, Sunrise, FL, 33323, USAMEX 18850 N 56th Street Building 3, Phoenix, AZ, 85054, US(Hybrid)
Salary Range $89250 - $150250 annually + bonus + benefits
Career Area Operational Risk Management and Control Management

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