Jobs in the United States

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Added 1 min ago
Seasonal Retail Support Lead
Five Below Inc
Burnsville, MN
…Way, which is our values and behaviors that each and every associate believes…
Added 1 min ago
Seasonal Retail Support Lead
Five Below Inc
Mankato, MN
…Way, which is our values and behaviors that each and every associate believes…
Added 2 mins ago
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SENIOR NETWORK SECURITY ENGINEER
Jobgether
Remote, United States
- $120,000 to $140,000 USD / year
…network security engineering, ensuring secure connectivity, operational reliability, and continuous infrastructure improvement. Your responsibilities will…
Added 2 mins ago
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Associate Director, AI & Applied Solutions
Jobgether
Remote, United States
- $140,000 to $190,000 USD / year
…applications and next steps. Our partner is looking for an Associate Director, AI & Applied Solutions based in the United…
Added 2 mins ago
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Advanced Technical Support Specialist
Jobgether
Remote, United States
- $74,800 to $112,200 USD / year
The Advanced Technical Support Specialist will provide advanced technical assistance to customers, service partners, and field teams across the Americas. This role focuses on…
Added 2 mins ago
TQ
Phlebotomist, PSC Queen's West POB (DLS Oahu)
The Queen's Health Systems
Ewa Beach, HI
- $19.5 to $24.77 USD / hour
Must be flexible with schedule changes to meet operational needs.
Added 2 mins ago
O
Associate Support Engineer
Oracle
Honolulu, HI
- $21.3 to $45.05 USD / hour
-Begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices, based on customer feedback and/or operational insights.
Added 2 mins ago
Senior Strategic and Operational Intelligence Analyst
Humana
Honolulu, HI
The Senior Strategic and Operational Intelligence Analyst delivers proactive, forward-looking analysis of the cyber threat landscape and translates that analysis into direction and action…
Added 2 mins ago
Corporate Trust Relationship Manager I
UMB Bank
Honolulu, HI
…unparalleled customer experience. This role will provide non routine support to an assigned group of clients with trustee relationships. This position will provide day to day support to…
Added 2 mins ago
Director, Population Health Strategy – Chronic Condition Management
Humana
Honolulu, HI
…needs. You will own portfolio strategy and performance, while operational teams implement and deliver the…
Added 2 mins ago
Senior Learning Design Professional
Humana
Honolulu, HI
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits a
Added 2 mins ago
TQ
Phlebotomist, PSC Queen's POB 2 (DLS Oahu)
The Queen's Health Systems
Honolulu, HI
- $19.5 to $24.77 USD / hour
Must be flexible with schedule changes to meet operational needs.
Added 5 mins ago
CE
Sales Associate
Claires Essentials LLC
Michigan City, IN
- $8 to $10 USD / hour
As a Sales Associate, you are both a brand ambassador and a certified Piercing Specialist, delivering safe, professional piercing services while creating welcoming, energetic, and…
Added 5 mins ago
General Manager I - Distribution
DHL
Goodyear, AZ
…General Manager will partner closely with the customer to drive operational excellence, support continued growth, and develop high-performing…
Added 6 mins ago
Consumer Experience Readiness Lead
Humana
Remote, United States
This role ensures organizational readiness across people, processes, products, technology, and operational workflows to support successful adoption and business outcomes. The incumbent will…
Added 6 mins ago
Project Management Lead
Humana
Remote, United States
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal…
Added 6 mins ago
Actuary, Analytics/Forecasting
Humana
Remote, United States
…provide accurate, timely information that guides strategic and operational decisions. You will establish metrics, deliver data analyses, and work directly to support business intelligence.…
Added 6 mins ago
Medical Assistant
CDO 2, LLC
Phoenix, AZ
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal…
Added 7 mins ago
MO
Front end
Marshalls of CA LLC
Oroville, CA
- $16.9 to $17.4 USD / hour
…maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in…
Added 7 mins ago
TP
Student Programs Operations Specialist
Tacoma Public Schools (WA)
Tacoma, WA
- $38.36 to $54.08 USD / hour
This position provides operational support to the Executive Director of Student Programs across assigned programs and departmental functions. Serving as a primary operational resource, the…
Added 8 mins ago
CORPORATE EXECUTIVE CHEF - Eastern PA or New Jersey
Compass Group, North America
Joplin, MO
…and hospital teams. As a Corporate Executive Chef, you will support multiple hospital accounts, develop culinary leaders, and drive food quality, consistency, innovation, and operational…
Added 10 mins ago
CO
Mechanic
City of Lancaster, Texas
Lancaster, TX
- $25.04 USD / hour
…will help maintain and repair the vehicles and equipment that support essential City operations. From diagnosing mechanical problems to performing repairs and maintaining municipal and…
Added 13 mins ago
Yard Associate
QXO
Redmond, OR
The Yard Associate plays a key role in supporting safe, efficient yard and warehouse operations by assisting customers, handling materials, preparing orders, and maintaining an organized…
Added 25 mins ago
CH
Administrative Assistant
Cayuse Holdings
Beltsville, MD
- $39.97 USD / hour
The Administrative Assistant provides comprehensive administrative and clerical support to ensure the efficient operation of the organization. This role is central to maintaining…
Added 25 mins ago
Assistant Project Manager
Utilities Service, LLC
Upper Marlboro, MD
Stakeholder Alignment: Facilitate communication between all project stakeholders to support project objectives.

American Express

Executive/Admin Assistant - GMNST

New York, NY, United States
NY, United States

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Job details

Apply by: Nov 23, 2026
Experience: 5+ years of experience as an Executive Assistant (or equivalent) with familiarity in office management and team administration.
Posting language: English
Posted: Nov 5, 2026

Original job description

The Team The Global Merchant and Network Services Technology (GMNST) organization at American Express is responsible for evolving the payments network & merchant platforms to enable next-generation payments products. The team creates flexible network & merchant ecosystem platforms to acquire, bill, pay, service our customers (card members, network participants and merchants), while enabling a payments ecosystem to connect and authenticate parties seamlessly and securely. Joining the GMNST executive office offers the opportunity to support leaders and teams advancing American Express’s payments network and merchant platforms. You will contribute through exceptional executive support, strong cross-team coordination, and practical improvements to how the organization works, including the responsible use of AI. The Role The Executive Administrative Assistant will support the Senior Vice President of Global Merchant and Network Services Technology and his office. This position is critical to the effectiveness of the GMNST executive office and broader organization. This is a highly visible position requiring strong judgment, discretion, and the ability to operate seamlessly across senior stakeholders within Enterprise Technology Services (ETS) and the broader enterprise. The role operates in a fast-paced, evolving environment and requires a proactive, resourceful approach to managing complex priorities, coordinating across teams, and ensuring the smooth execution of day-to-day operations. Success will depend on the ability to build strong relationships, navigate a large and dynamic organization, and anticipate needs ahead of time. A key expectation of this role is the practical, responsible use of AI to improve the assistant’s own productivity, strengthen the effectiveness of the SVP’s office, and extend successful practices to the Executive Administrative Assistant community and colleagues across GMNST. The successful candidate will use company-approved AI tools to reduce repetitive administrative work, improve the quality and timeliness of information and communications, and develop repeatable ways of working. In partnership with the Director Assistant and colleagues across GMNST, they will share effective practices and help others adopt improvements while maintaining strong judgment, confidentiality, and accountability. What Success Looks Like It is the responsibility of the Executive Administrative Assistant to ensure that the SVP’s calendar and operating rhythm run smoothly even during periods of intense change - meetings are well-sequenced, time is protected, and key stakeholder interactions are handled with professionalism and discretion. The broader leadership organization experiences the EA as a trusted “control tower” - someone who reliably connects dots, anticipates needs, and removes friction from day-to-day execution. Travel, expenses, approvals, and administrative processes are executed accurately and consistently in line with policy and budget expectations. AI-enabled improvements reduce manual effort, turnaround time, and rework while maintaining accuracy, confidentiality, and service quality. Effective prompts, templates, and workflows are documented, shared, and adopted where useful across the Executive Assistant community and GMNST.

Executive & Leadership Enablement (SVP Office)

Own and optimize the SVP’s complex calendar with a high level of tact, influence, and integrity, including scheduling across multiple time zones and shifting priorities.
Proactively manage time and attention: anticipate conflicts, build buffers, and partner with the Director Assistant to ensure the SVP is prepared for high-stakes interactions with senior stakeholders across ETS and the enterprise.
Support the operational effectiveness of the leadership organization by coordinating across stakeholders, tracking follow-ups where appropriate, and ensuring day-to-day execution remains smooth despite ambiguity and change.

AI-Enabled Productivity & Continuous Improvement

Identify opportunities to simplify processes and reduce manual effort using company-approved AI tools, templates, and automation where appropriate. Prioritize improvements that free capacity for higher-value executive and organizational support.
Apply AI to support first drafts of correspondence, meeting agendas, briefing materials, consolidated leadership updates, and organizational communications. Use approved source materials and validate accuracy, completeness, tone, and relevance before sharing.
Develop and maintain reusable prompts, templates, and documented procedures for recurring activities, including meeting preparation, action tracking, event coordination, and reporting.
Partner with the Director Assistant, the Executive Assistant community, and relevant teams to share practical use cases, demonstrate effective approaches, and adapt successful workflows for broader use. Coordinate with appropriate partners when improvements require additional access, approvals, or system changes.
Evaluate whether new approaches reduce turnaround time, manual effort, or rework while maintaining service quality. Incorporate stakeholder feedback and refine workflows as needs and approved tools evolve.
Use only approved tools and information permitted for the intended purpose. Review AI-generated outputs against source information, recognize when AI is inappropriate, and retain human accountability for certain decisions and actions.

Travel, Expenses, Timekeeping, and Approvals

Book and coordinate domestic and international travel arrangements (air, hotel, ground), including multi-stop and time-sensitive itineraries.
Prepare, review, and process expense reports and approvals in line with company Travel & Expense policy and budget expectations.
Assist with timekeeping and payroll duties as required, mainlining time-off plans for Senior Leader.

Team & Organization Operations

Maintain accurate organization charts, team rosters, and key distribution lists using approved systems and validated source information; streamline recurring updates where appropriate.
Coordinate logistics for internal meetings, town halls, and events – including room bookings, catering, technology support, external visitor escorts, etc.
Provide coverage for other Executive/Administrative Assistants during PTO or sick leave, contributing to a strong, team-based EA community.
Track and consolidate weekly updates from the leadership team.
Support and coordinate special projects and initiatives as needed.
Maintain Executive office annual calendar of events (Town Halls, Travel, PTO, Business Partner and Enterprise annual events, etc.), proactively identifying scheduling conflicts.
Contribute to Quarterly Executive Office and organizational communications such as the GMNST Newsletters.

Minimum Qualifications

Associate degree or equivalent experience in business administration or related field.
5+ years of experience as an Executive Assistant (or equivalent) with familiarity in office management and team administration.
Demonstrated ability to use discretion and maintain confidentiality; strong judgment in sensitive situations.
Highly organized, proactive, detail-oriented, and solution driven; proven ability to manage multiple priorities independently in a fast-paced environment.
Strong interpersonal and communication skills; ability to interact effectively and diplomatically with executives and Executive Assistants across the organization and externally.
Ability to respond to requests quickly and execute tasks accurately; work under pressure, to tight deadlines and with strong attention to detail and timely follow-up.
Ability to anticipate dependencies, coordinate stakeholders, and follow assigned projects and responsibilities through to completion.
Collaborative team player who builds strong relationships across the Executive Assistant community, GMNS, GMNST, and ETS.
Proficiency with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Microsoft Forms, together with the ability to learn and use internal administrative systems accurately. Experience with Ariba, Concur, payroll systems, MyInfo, or comparable tools is beneficial.
Demonstrated practical proficiency with Microsoft Copilot or comparable AI productivity tools, including drafting, summarizing information, and improving recurring administrative workflows. Ability to develop and refine prompts, provide relevant context, and explain specific examples of improved efficiency or work quality.
Sound judgment in evaluating and using AI-generated content, including verifying accuracy against source information, protecting confidential information, and recognizing when human review or a non-AI approach is required.

Preferred Qualifications

Experience supporting senior leaders within a large, matrixed and global organization with significant stakeholder complexity and frequent priority shifts.
Demonstrated strength building trusted relationships across an executive assistant community and across multiple functions/teams.
Comfort operating in evolving environments and helping leaders stay organized amid ambiguity.
Experience developing reusable AI-assisted workflows, prompt libraries, or templates that improved recurring administrative or executive office processes, with examples of the resulting benefits.
Experience helping colleagues adopt new productivity tools or ways of working through demonstrations, practical guidance, or shared resources; familiarity with company-approved no-code or low-code automation tools is a plus.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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