Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 5 mins ago
Operations Director, Ambulatory
Kaiser Permanente
Gilroy, CA
Directs ambulatory operations to support patient care by: approving timelines and developing and/or directing strategy with stakeholders to identify factors contributing to business value;…
Added 5 mins ago
Nurse Director, Emergency Services
Kaiser Permanente
Vallejo, CA
Directs hospital administrative functions to support patient care by: approving timelines, considering the development of strategies with stakeholders to identify factors contributing to…
Added 5 mins ago
TA
Branch Manager I Adecco US
The Adecco Group
Moreno Valley, CA
- $70,304 to $107,549 USD / year
Maintains high levels of customer satisfaction through regular communication and business reviews with the client and program teams, effectively working relationships with key client…
Added 6 mins ago
Program Director IDD Services Host Home
Sevita
Santa Maria, CA
Program Management – Program Director IDD Services Host Home
Added 6 mins ago
Director, Medical Development, Precision Oncology, MD
Abbott
Pleasanton, CA
In partnership with Portfolio Lifecycle Management and Strategy, this role will provide oncology leadership during the design, development, and implementation of studies that support…
Added 6 mins ago
Marketing Science Operations, Associate Director
Amgen
Thousand Oaks, CA
…seeking a US-based Marketing Science Operations (MSO), Associate Director (AD) to serve as the US business-facing lead for BI and Data Engineering delivery within Marketing…
Added 6 mins ago
Director, Network Site Investments
Meta
Menlo Park, CA
…commitments require disciplined investment and delivery decisions.As Director, you will lead the global investment strategy and end-to-end delivery program for two connected portfolios: the…
Added 7 mins ago
Director, Planning Team Lead
Facet
Remote, United States
At Facet, we put the member above all else. As a Director, Planning Team Lead, you will function as an elite player-coach, continuing to serve as an inspiring financial guide for your own…
Added 8 mins ago
C
Senior Onsite Account Director - Integrated Facilities Management
CBRE
San Diego, CA
- $135,000 to $190,000 USD / year
…training, and experience. The minimum salary for the Sr. Account Director position is $135,000 annually and the maximum salary for the Sr. Account Director position is $190,000 annually.…
Added 8 mins ago
Field Director, Medical Science Liaisons - West Region - U.S. Medical, Bone Health
Amgen
Los Angeles, CA
Let’s do this. Let’s change the world. The Field Director (FD) of Medical Science Liaisons (MSLs) plays a key role in development of medical strategy and guidance of their regional MSL team…
Added 18 mins ago
GL
Director, Precision Diagnostics Oncology
GlaxoSmithKline LLC
Remote, United States
- $189,750 to $316,250 USD / year
In this Diagnostic Director role, you will implement diagnostic development encompassing technical, development, regulatory, commercial, and business development efforts according to agreed…
Added 25 mins ago
Senior Director, National Portfolio Field Excellence
Jobgether
Remote, United States
…applications and next steps. Our partner is looking for a Senior Director, National Portfolio Field Excellence based in the United States…
Added 25 mins ago
J
Director, Product Management | AirStrip
Jobgether
Remote, United States
- $135,000 to $180,000 USD / year
The Director of Product Management will lead the strategy, roadmap, and lifecycle management of a healthcare technology product portfolio designed to improve clinical decision-making and…
Added 25 mins ago
J
Associate Director, Regulatory Affairs
Jobgether
Remote, United States
- $168,000 to $198,000 USD / year
The Associate Director, Regulatory Affairs will support and lead global regulatory activities for an innovative oncology therapeutic throughout its clinical development and…
Added 25 mins ago
Associate Director, Launch Excellence
Jobgether
Remote, United States
…the biotechnology and pharmaceutical sector. The Associate Director will lead assigned product launches while helping build and continuously improve a scalable launch excellence framework…
Added 33 mins ago
G
Director, Precision Diagnostics Oncology
GSK
Collegeville, PA
- $189,750 to $316,250 USD / year
In this Diagnostic Director role, you will implement diagnostic development encompassing technical, development, regulatory, commercial, and business development efforts according to agreed…
Added 36 mins ago
Technical Lead, Data Strategy
City of New York
Brooklyn, NY
Within OTI, the Office of Data Strategy (ODS) partners with City agencies to improve data-driven decision-making and deliver services more equitably and effectively. ODS supports agency…
Added 58 mins ago
J
Interim Executive Director
Jobgether
Remote, United States
- $12,500 USD / month
Supervise seven director-level staff and two senior manager-level staff, providing coaching, guidance, and professional development support.
Added 58 mins ago
CN
MWR Navy Race Organization Director
Commander, Navy Installations Command
Broadway Complex, San Diego, CA
- $145,000 to $150,000 USD / year
…Region Southwest; San Diego, CA. Incumbent serves as the Race Director. This position is responsible for the Navy Marquee Run, Coronado Bay Bridge Run, with the intent to expand to national…
Added 1 hour ago
Executive Director, AI for Clinical Intelligence and Evidence
AstraZeneca Pharmaceuticals LP Company
Gaithersburg, MD
Translating insights into decision-grade evidence that directly informs development strategy, regulatory interactions, medical planning, access positioning, and lifecycle management.
Added 1 hour ago
DA
Supervisory IT Specialist
Deputy Assistant Secretary for Information and Technology
Location Negotiable After Selection
- $147,945 to $192,331 USD / year
The incumbent serves as a Director in Product Delivery Service. The incumbent serves as the Product Owner for systems within their portfolio and is responsible for developing high-level…
Added 1 hour ago
Lead Program Underwriter, Professional & Healthcare
Nationwide Mutual Insurance Co.
AZ
…Bring your expertise to complex risks, help shape portfolio strategy, and evaluate new program opportunities. You’ll work directly with Program Administrators and partner across Product,…
Added 1 hour ago
Sr. Principal System Engineer - NATO IFC Lead
CORP-Corporate Office
United States
…technically sound, well documented, and fully integrated to drive IFC strategy supporting new capability insertion. The IFC Lead partners closely with Systems Engineering, Software,…
Added 1 hour ago
SI
Museum Curator
Smithsonian Institution
Washington, DC
- $121,785 to $158,322 USD / year
Oversee contractor's work, write statements of work (SOW) to ensure deliverables are within program budgets and cost estimates and timely.
Added 1 hour ago
SI
Museum Curator
Smithsonian Institution
Washington, DC
- $121,785 to $158,322 USD / year
Oversee contractor's work, write statements of work (SOW) to ensure deliverables are within program budgets and cost estimates and timely.

American Express

Director - Content Design

New York, NY, United States

$144,250 to $256,250 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $144,250 to $256,250 USD / year
Posting language: English
Posted: Oct 28, 2026

Original job description

Director - Content Design

New York, NY, United States(Hybrid)

Job Description

As Director of Content Design - Enablement & Innovation, you will lead how American Express scales content excellence across digital experiences. You will evolve our Enterprise Content Design System, embed content standards into tools and workflows, and develop AI-enabled capabilities that make content more consistent, accessible, and effective.

You will lead the content strategy and governance for emerging capabilities, including a Content Design Context Layer that connects content knowledge and standards to intelligent tools and experiences. Working with Engineering, Technology, Design, and Business partners, you will turn Content Design expertise into reusable systems and scalable ways of working.

Partnering closely with the Director of Content Design Strategy, you will translate customer needs and experience opportunities into enterprise capabilities. Success requires deep Content Design expertise, technical fluency, and the ability to lead cross-functional transformation while empowering designers to focus on complex, high-impact work.

Responsibilities

Lead the Enterprise Content Design System: Set its strategy, roadmap, and governance across standards, terminology, reusable patterns, accessibility, and quality.

Embed standards into tools and workflows: Partner with stakeholders to integrate content standards and structured knowledge into design tools, platforms, and product workflows.

Shape AI-enabled content capabilities: Define strategy and governance for the Content Design Context Layer and emerging AI applications.

Strengthen content operations: Establish ownership, decision rights, review processes, quality assurance, and risk-based governance.

Enable governed self-service: Equip teams across the enterprise with scalable tools and guidance grounded in Content Design expertise.

Turn customer insights into shared solutions: Partner with the Director of Content Design Strategy to address customer needs and recurring journey challenges through enterprise content capabilities.

Align cross-functional partners: Work with Brand, Marketing, Legal, Compliance, Product, and Technology to balance customer needs, brand consistency, business goals, and regulatory requirements.

Measure impact and guide improvement: Track content quality, consistency, system adoption, and operational effectiveness to prioritize improvements.

Develop talent and advance the craft: Coach Content Design talent, build technical fluency, and foster experimentation with systems, AI, and ways of working.

Qualifications

Minimum Qualifications

Proven leadership experience in Content Design, Content Strategy, UX Writing, Content Systems, or related disciplines.
Demonstrated success building or scaling content systems, standards, governance, or operational capabilities across complex digital products.
Deep expertise in content strategy, information architecture, structured content, accessibility, and content governance.
Strong technical fluency with content platforms, content models, APIs, and digital product workflows, with the ability to partner effectively with engineering teams.
Experience applying or guiding AI-enabled content capabilities, including content creation, evaluation, knowledge management, and human oversight.
Proven ability to lead cross-functional initiatives, influence senior stakeholders, and translate strategic vision into measurable outcomes.
Strong people leadership, communication, systems thinking, and change management skills.

Preferred Qualifications

Experience in financial services, regulated industries, or large-scale global organizations.
Experience evolving enterprise Content Design Systems or structured content architectures across multiple channels.
Experience with AI agents, knowledge retrieval, workflow automation, and content evaluation frameworks.
Familiarity with headless content management, content APIs, JSON schemas, metadata, taxonomies, and content lifecycle management.
Experience integrating content standards into design and development tools such as Figma or content management platforms.
Experience scaling content expertise through reusable systems, automation, and governed self-service.

Skills

Content Design Strategy & Leadership
Content Systems, Architecture & Operations
Structured Content & Information Architecture
Content Standards, Governance & Accessibility
AI-Enabled Content Design & Evaluation
Design Systems & Technical Fluency
Content Quality & Measurement
Cross-Functional Leadership & Change Management
Talent Development & Craft Leadership

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights (https://www.eeoc.gov/poster) ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Job Info

Job Identification 26015698
Job Category Design
Posting Date 10/27/2026, 02:39 PM
Apply Before 11/10/2026, 06:00 AM
Job Schedule Full time
Locations AMEX World Financial Center, New York, NY, 10285, US(Hybrid)
Salary Range $144250 - $256250 annually + bonus + equity (if applicable) + benefits
Career Area Product

Return to Jobs List (https://careers.americanexpress.com/en/sites/CX_1/jobs)

Apply About employer

Report this job