Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
T
Power Platform Developer
TEKsystems
Kennesaw, GA
- $55 to $65 USD / hour
NO C2C. W2 ONLY. MUST WORK ONSITE 3 DAYS A WEEK IN KENNESAW, GA.TEKsystems is currently looking for a Power Platform Solution Engineer specializing in the conversion and modernization of…
Added 2 mins ago
Senior Full Stack Developer
Zelis
Morristown, NJ · St. Petersburg, FL · Atlanta, GA · Boston, MA · Creve Coeur, MO
We are seeking an experienced Senior Full Stack Cloud Developer / Software Engineer to design, develop, integrate, and support modern enterprise applications across Microsoft, Azure, AWS,…
Added 5 mins ago
Furnace Mechanical Engineer I
T.EN
Houston, TX
The Furnace Mechanical Engineer – New Graduate supports the design, engineering, and technical execution of industrial furnaces, fired heaters, and associated mechanical equipment for…
Added 6 mins ago
S
Audio Systems Engineering Intern
Starkey
Eden Prairie, MN
- $30 USD / hour
Identify Root causes and resolve audio/fitting issues in a timely manner. Communicating the root cause of the technical issues, possible solutions and the impact of the solution to Audio…
Added 6 mins ago
System Engineer - Mid
Full Visibility LLC
Quantico, VA
Full Visibility is seeking a Systems Engineer Mid with
Added 7 mins ago
Senior Salesforce Engineer (Hybrid)
Enova International
Chicago, IL · 175 W. Jackson Blvd Chicago, IL
As a Senior Salesforce Developer on our SMB Salesforce Engineering team, you'll design and implement technical solutions to business problems on the Salesforce platform. You'll collaborate…
Added 16 mins ago
S
Senior Forward Deployed Solutions Architect, Large Pharma
SAS
UNAVAILABLE, NJ
- $136,948 to $167,380 USD / year
Minimum 8 years of experience in life sciences/pharmaceutical consulting, applied analytics, data science engineering, or technical solution delivery roles.
Added 16 mins ago
Data Analytics & Visualization Engineer
Leidos
Scott Air Force Base, IL
The Leidos Digital Modernization Group seeks a Data Analytics & Visualization Engineer for the Global Solution Management – Operations II (GSM-O II) contract, under the Global Automations &…
Added 16 mins ago
Data Analytics & Visualization Engineer
Leidos
Scott Air Force Base, IL
The Leidos Digital Modernization Group seeks a Data Analytics & Visualization Engineer for the Global Solution Management – Operations II (GSM-O II) contract, under the Global Automations &…
Added 17 mins ago
ETS Developer IV- Core Payments
Navy Federal Credit Union
Vienna, VA · Pensacola, FL
We are looking for an experienced Digital Engineer to provide technical leadership and direction across Digital, with a focus on security, technology strategy, architecture, and…
Added 18 mins ago
ITS Engineer Architect / ITS Data Governance
Hartford HealthCare Corp.
Farmington, CT
· Work with other leads to provide a consensus based enterprise solution that is scalable, adaptable and in synchronization with ever changing business needs.
Added 32 mins ago
Sales Engineer
New Wave Design
Remote, United States
New Wave Design (“NWD”) is looking for a Field Application Engineer ("Sales Engineer") responsible for playing a pivotal role in driving the success of our customers by providing technical…
Added 34 mins ago
S
Senior Forward Deployed Industry Consultant, Pharma
SAS
UNAVAILABLE, NJ
- $136,948 to $167,380 USD / year
Minimum 8 years of experience in life sciences/pharmaceutical consulting, applied analytics, data science engineering, or technical solution delivery roles.
Added 38 mins ago
RG
Database Engineer II
RELI GROUP INC
Remote, United States
- $91,015.65 to $133,489.62 USD / year
…commitment to delivering meaningful outcomes. Behind every solution is a group of experts who care deeply about impact - whether we’re supporting data-driven decisions, modernizing systems…
Added 55 mins ago
Controls Engineer
Warn Industries
Clackamas, OR
Research and identify causes of technical manufacturing equipment problems. Define and implement permanent solution.
Added 56 mins ago
Senior Network Engineer
Caesars Entertainment
Las Vegas, NV
…organization scale out into new markets. As our Sr. Network Engineer, you will report to the Director of Network Services and will be responsible for providing technical maintenance,…
Added 58 mins ago
IT Project Lead - Washington, DC
Military Spouse Jobs & VetJobs
United States
This position will lead a diverse IT Operations technical team to complete projects on unclassified and classified networks.
Added 59 mins ago
Security Engineer
Check Point Software Technologies
Remote, United States
Educate customers, prospects and partners on the diversity of technical, operational and business challenges many organizations face and how Check Point solutions can solve them
Added 59 mins ago
Security Engineer
Check Point Software Technologies
Remote, United States
Educate customers, prospects and partners on the diversity of technical, operational and business challenges many organizations face and how Check Point solutions can solve them
Added 1 hour ago
Forward Deployed Engineer, Intelligent Automation
Mimica
Remote, United States
We're hiring a Forward Deployed Engineer (FDE) to join Mimica's Intelligent Automation team. You'll embed with our enterprise customers, turn process and task-mining insights into working…
Added 1 hour ago
Senior Full Stack Developer
Zelis Claims Integrity, LLC
United States
We are seeking an experienced Senior Full Stack Cloud Developer / Software Engineer to design, develop, integrate, and support modern enterprise applications across Microsoft, Azure, AWS,…
Added 1 hour ago
Lead Mechanical Engineer (Generation)
WSP
Mount Laurel, NJ
Well-developed critical thinking and problem-solving skills required to apply technical knowledge to reach conclusions from testing results, data collation, computations, statistical…
Added 1 hour ago
Senior Product Development Engineer - Lenoir City, TN
Hubbell Incorporated
Lenoir City, TN
The Senior Product Development Engineer will lead and execute the technical design and development of new products and processes. This role will develop product concepts/ innovative…
Added 1 hour ago
Design Engineer 3
Premier Staffing Solution
Warren, MI
…meet subsystem and component requirements• Exercises creative solution development with specific technical direction from DLT or Senior Designer.• Proficient in CAD Tools, Teamcenter, and…
Added 1 hour ago
A
Sr. Electrical Engineer
Actalent
Cincinnati, OH
- $150,000 to $170,000 USD / year
Job DescriptionThe Sr Electrical Engineer will provide advanced engineering knowledge and consultation in developing electrical system solutions for customer needs, while working closely…

American Express

Associate-Tech Ops Support

New York, NY, United States

$78,000 to $124,750 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $78,000 to $124,750 USD / year
Experience: Typically holds a bachelor’s degree in Computer Science, Information Systems, Business Administration or other related fields or has the equivalent 6+ years of work experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Associate-Tech Ops Support

New York, NY, United States

Job Description

You Lead the Way. We’ve Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Are you able to critically assess a situation and provide a solution? Do you want to learn how to thrive in a fast-paced environment while expanding your knowledge? Can you analyze and interpret data? Do you have an interest in providing quality service to our colleagues? If yes, this might be the role for you. As a Service Delivery Engineer you will have the opportunity to become proficient, if not advance, in various workplace tools and software systems as well as collaborate with internal customers and product/support teams. With hands on training, mentoring, and cross-functional team collaboration, we give you the resources to take control and be successful in your career.

Within the Technology Concierge brand, technical skills and communication are key. You’ll interact with multiple business units, customers and third-party clients while delivering exceptional service. This role requires you to be the product middleman, content trainer and technical support for end-users. As a member of the team, you’ll grow within your ability to analyze data, create, follow and update processes. We are in the business of customer facing, building relationships and providing technical support while simultaneously training users to be self-sufficient.

Responsibilities

The successful candidate will be responsible for the investigation and resolution of incidents, problems, and gaps as well as implement remedies and preventative measures to include solutions and innovation. They will assist with projects, testing, enhancements, and long-term technical solutions. Other duties include:

Maintain composure and structure in a fast-paced environment
Communicate efficiently and effectively to various lines of business, users and customers
Provide seamless technology support to our colleagues at the Technology Concierge or via Field Services support within the call center environment.
Focus on asset management, inventory, and data quality as it pertains to computers and associated components
Educate customers/users in such a way they become self-reliant
Diagnose and troubleshoot software and computer hardware issues through problem solving
Assists in the investigation (root cause analysis) and resolution of problems
Assists or undertakes the development and deployment of preventative maintenance procedures
Ensures that service deliverables meet the agreed quality standards of documentation and reporting
Contributes to continuous service improvement by maintaining best practices and knowledge repositories

Qualifications

We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Knowledge of technical infrastructure and end user computing including networking, telecom, broadband, hardware, software and configuration.
Strong understanding and knowledge of call center environments; applications, portals, telephony, testing.
Enterprise and strategic thought process with the ability to plan, analyze, design, implement, and operate.
Prefer demonstrated experience in resolving complex technical and commercial issues in a fact-based way that produces results quickly and maintains relationships
Ability to build effective working relationships with the business (call center being a key), Technology, and vendor partner leaders
Possess excellent verbal/written communication and negotiation skills
Understanding of infrastructure platforms, services and technology processes
Self-motivated and driven to identify and deliver appropriate solutions
Strong knowledge of Microsoft Windows, Mac, Mac O/S, Windows Office Suite & Outlook
Working knowledge of connectivity type tools (wireless, Cisco AnyConnect, Global Protect, Citrix)
Typically holds a bachelor’s degree in Computer Science, Information Systems, Business Administration or other related fields or has the equivalent 6+ years of work experience
This role is onsite in our New York City location

At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Job Info

Job Identification 26015440
Job Category Technology
Posting Date 10/26/2026, 05:07 PM
Apply Before 11/05/2026, 06:00 AM
Degree Level High School Graduate
Job Schedule Full time
Job Shift Day
Locations AMEX World Financial Center, New York, NY, 10285, US
Salary Range $78000 - $124750 annually + bonus + benefits
Career Area Technology

Return to Jobs List (https://careers.americanexpress.com/en/sites/CX_1/jobs)

Apply About employer

More about this job

Skills

Customer experience
Manage quantitative data
Coaching
Communication skills
Technical support
Relationship building
Communicate in an outdoor setting
Troubleshoot
Problem solving
Root cause analysis
Documentation
Reporting
Hybrid model
Negotiation
Microsoft Windows
Microsoft Office
Microsoft Outlook
Cisco AnyConnect
Computer science
Customer service

Report this job