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Dispatch Operator Job Family
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American Electric Power

Solution Engineer, Real Time OT Systems

Salem, VA, United States

$98,993.00 - $128,688.00

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Job details

Pay: $98,993.00 - $128,688.00
Posting language: English
Posted: Sep 4, 2026

Original job description

Job Posting End Date

11-21-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

The role involves establishing a moderate understanding of the technologies and processes necessary for the development and support of Operational Technology (OT) Real Time tools and systems. Key responsibilities include providing application support for Energy Management Systems (EMS) and Supervisory Control & Data Acquisition (SCADA) systems, as well as other applications utilized in Transmission Control Centers.

The position also entails planning, researching, and evaluating patching, failover, and maintenance activities required for OT Real Time systems, along with developing a solid understanding of EMS and SCADA functionalities. Additionally, the role includes engaging in the development and maintenance of best practices for application development and participating in the creation of technical documentation to support RealTime applications. A strong emphasis on adaptability, customer needs, and continuous improvement is essential for effectively supporting Real Time systems.

Job Description

What you’ll do:

Design and implement architecture for SCADA, EMS, and ADMS systems, ensuring reliability and adherence to standards.
Lead troubleshooting efforts, mentor junior engineers, and coordinate vendor support for EMS and SCADA applications.
Analyze system performance metrics, investigate application-related issues, and recommend improvements based on user feedback.
Develop new features and enhancements, conduct code reviews, and ensure adherence to coding standards.
Support SCADA/EMS platform software upgrades and perform operational technology platform analysis.
Coordinate the configuration and support of data archives (PI, OSI Chronus) and participate in the configuration of network monitoring tools.
Develop repeatable scripts (PowerShell, Batch, Python) for deploying configuration changes and patches across servers.
Analyze logs and application/system monitors to identify potential issues and create strategic plans for performance events.
Conduct routine backups and periodic restoration tests to ensure backup validity and document emergency restoration procedures.
Provide after-hours support as needed in an on-call rotation to maintain reliable operations of DMS/EMS and SCADA systems.

What we’re looking for:

Real Time Operations Solution Engineer SG7

Education & Experience

Bachelor’s degree in a related field
Or Associate’s degree in a related field with 2 years of relevant experience
Or High school diploma/GED with 4 years of relevant experience
Related Fields for Education and Experience:• IT/OT System Administration• IT/OT Application Support• Cyber Security• ADMS/DMA/EMS/OMS/SCADA

Real Time Operations Solutions Engineer Senior SG8

Education and Experience:

Bachelor’s degree in a related field with 2 years of relevant experience
Or associate’s degree in a related field with 4 years of relevant experience
Or High school diploma/GED with 6 years of relevant experience

Note: Professional certifications (such as A+, Network+, CCNA, CCNP, Cyber Security+, Security+, and CCSP) may be accepted as substitutes for a portion of the required experience.

In addition:

Blazor Hybrid or Blazor WASM nice to have but not required
ASP.NET WebAPI and general ASP.NET Core skills
Experience with SQL Server T-SQL, database modeling and design
Strong SQL query skills, both writing and tuning
Micro ORM experience (Dapper, RepoDb) preferred over Entity Framework
Experience building Windows Services with .NET
Experience with .NET 4.8
Experience with .NET Core 3.1 thru 10
Blazor Server is a must
Overtime, on-call assignments, and occasional travel may be required.

In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees .

Where Putting the Customer First Powers Everything We Do

At AEP, we’re more than just an energy company - we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

American Electric Power (On-Site)

#AEPCareers

#RealTimeOperations

Compensation Data

Compensation Grade:

SP20-008

Compensation Range:

$98,993.00 - $128,688.00

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

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