The main purpose of the Address Store Associate (Part-Time) is:
- To provide exceptional guest service to all guests at The Address, a specialty department store curated for the modest fashion consumer.
Primary Responsibilities:
- Provide exceptional guest service by greeting and conversing with guests and determining their needs.
- Greet guests courteously, uncovering their needs, and giving polite parting remarks.
- Assist guests with product questions or general questions concerning American Dream and the local region.
- Prepare and organize product for display and purchase.
- Maintain specific product area as determined by the supervisory team.
- Communicate inventory levels to the manager and buyers on the specific product area.
- Communicate with manager/buyers on sales of specific products.
- Understand specific product area knowledge- features, other product options and benefits.
- Restock displays as needed.
- Organize and maintain specific product backstock.
- Oversee safety and cleanliness of selling area.
- Process and count out funds accurately and timely following established cash handling procedures.
- Maintain knowledge of Loss Prevention procedures.
- Utilizing suggestive selling techniques to increase sales.
- Maintain knowledge of current sales, promotions, and discounts.
- Recommend, select, and assist in locating merchandise based on guests' needs and questions.
- Utilize the POS system to ring up merchandise sales.
- Collect the proper payment per transaction; either by processing a credit card or collecting cash, and determine the correct change (if needed)
- Account for all transactions; maintain an accurate cash count and balance the till at the end of each shift
- Perform other duties as assigned.
Desired Qualifications:
- Must be at least 16 years of age.
- Outstanding guest service skills.
- Previous retail/experience preferred.
- Previous cash handling experience preferred.
- Previous guest service experience preferred.
- Basic knowledge of computers is preferred.
- Ability to communicate clearly and effectively with guests.
- Ability to communicate clearly and effectively with supervisory staff and buying office.
- Basic math skills.
- Point of Sale experience preferred.
- Interpersonal skills -- working alone and with team
Physical Job Requirements:
- Stand and move - frequently, 90% of time
- Perform repetitive motion (using keyboard) - frequently, 90% of time
- Kneel and bend - occasionally,30% of time
- Reach at or below shoulder level - frequently, 90% of time
- Reach at or above shoulder level - infrequently, 10% of time
- Stoop/Squat - infrequently, 10%
- Lifting/carry up to 10 pounds - occasionally, 30% of time
- Lift/Carry up to 30 lbs. - infrequently, 20% of time
- Ability to lift up to 50 pounds - infrequently, 10%
- Handle larger items such as boxes or packages - infrequently, 10% of time
- Must be available holidays, days, evening, and weekends
American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status, or any other basis prohibited by law