Jobs in the United States

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Added 1 min ago
Principal Architect - Data & AI
SHI
Jefferson City, MO
+ Delivery Excellence: baseline delivery standards, reusable accelerators and templates, engineering practices informed by DORA capabilities, and adaptive delivery approaches that balance…
Added 1 min ago
Technical Project Manager - Machine Learning & Data Science
Cadmus
Jefferson City, MO
Cadmus is seeking a Technical Project Manager (TPM) with a passion for delivering high quality projects in a complex, fast paced environment to support a major commercial client in the…
Added 2 mins ago
Program Control Analyst
ASSURED INFORMATION SECURITY INC
Rome, NY
Assured Information Security (AIS) has an opening for a Program Control Analyst to join our team. In this role, you will be a key operational partner, delivering accurate reporting,…
Added 2 mins ago
Environmental Health & Safety Manager
MI Windows and Doors LLC
Hegins, PA
MITER Brands is seeking an experienced Environmental Health & Safety (EHS) Manager to lead and promote a culture of safety, compliance, and continuous improvement within a busy…
Added 3 mins ago
C
Quality Assurance & UAT Manager - Commercial Real Estate
Cognizant
Jefferson City, MO
- $71,100 to $112,500 USD / year
As a Quality Assurance & UAT Manager - Commercial Real Estate , you will make an impact by leading enterprise-wide quality assurance and user acceptance testing initiatives that ensure…
Added 5 mins ago
Consumer Banking Market Leader
Bank of America, National Association
United States
Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
Added 5 mins ago
Sr. Global AML QC Tester
Bank of America, National Association
United States
This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key…
Added 6 mins ago
Sr Product Manager
Natera
Remote, United States
As part of the Software Product Management team, the Sr Product Manager will help achieve Natera's strategic imperatives through excellence in technology.
Added 6 mins ago
Learning Strategy & Advisory Consultant - Insurance
Accenture
Saint Louis, MO
…the Consultant level, your first responsibility is delivery excellence: you work within project workstreams with rigor and produce the quality of output that makes clients trust Accenture…
Added 8 mins ago
IT PROFESSIONAL - APPLICATIONS (SALESFORCE & DIGITAL MARKETING SPECIALIST)
City of Houston
Houston, TX
…Cloud, strong technical problem-solving skills, a passion for process improvement, and the ability to bridge the gap between technology and business stakeholders. “Candidates must be able…
Added 8 mins ago
Terminal Modernization Support PM (Onsite)
RTX
United States
The Strategic Communications Program Manager must determine priorities, interpret and apply company policies, ensure risk mitigation activities are successfully managed and establish and…
Added 8 mins ago
Principal Specialist, Operating System
RTX
United States
…advancing and sustaining the CORE (Customer Oriented Results & Excellence) operating system across the assigned program, such as Boeing, Business Jet, Airbus and Site Mall functions. In…
Added 8 mins ago
Senior Analyst, Procurement
RTX
Remote, United States
…compliance with regulatory requirements, and supporting key business objectives. In this remote role, you will collaborate with cross-functional teams to drive procurement excellence and…
Added 8 mins ago
Program Cost Controls Manager (M4) *HYBRID*
RTX
United States
The selected candidate will work closely with the IFPC and MRIC Program Teams and functional support teams on making financial, contractual, execution, and resource decisions. The selected…
Added 9 mins ago
Supply Chain Manager - Aerospace Materials
PRC-DeSoto International, Inc.
United States
Own the site Sales & Operations Planning (S&OP) process, aligning customer demand, production capacity, inventory strategies, and business priorities through an integrated master schedule.
Added 10 mins ago
IC
Senior Manager, Data Center Portfolio & Demand Management
Intel Corporation
CA
- $188,330 to $265,870 USD / year
Lead process improvement efforts that increase efficiency, transparency, accountability, and operational excellence.
Added 14 mins ago
General Manager (GM)
Pentex 1848 LLC - Buddy's Home Furnishing
Sweetwater, TX
About the Role Buddys Home Furnishings is seeking a dynamic and results-oriented General Manager to lead our Sweetwater location. As a leader in the Rent-to-Own industry, we pride ourselves…
Added 14 mins ago
Data Center Team Lead (Mechanical & Electrical)
CBRE
Colorado City, TX
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps business and people thrive. Our collaborative culture is built on our…
Added 14 mins ago
Sr Manager, Sales - Tool Connect (Construction Technology - DEWALT)
Stanley Black and Decker
TX
The Sr Manager, Sales - ToolConnect (DEWALT) will lead the commercial execution for ToolConnect, driving revenue growth, customer adoption, retention, and sales team performance across the…
Added 14 mins ago
P
Product Consultant (PGP Title)
PulteGroup
Coppell, TX
- $125,000 to $145,000 USD / year
5+ years of project experience in the areas of strategy development, envisioning, process design, business performance measurement, information technology and/or management consulting
Added 14 mins ago
Lean Quality Manager
Caterpillar, Inc.
Victoria, TX
Caterpillar is seeking a Lean Quality Manager to lead the integration of Lean Manufacturing principles and Quality Management Systems across the Victoria facility. This role is responsible…
Added 15 mins ago
Account Manager
Arvato Bertelsmann
Denton, TX
Arvato is hiring a customer relationship-driven Account Manager to manage our services for a high-tech client. In this role, you will lead a team of Customer Service Representatives, have…
Added 15 mins ago
Manager Clinic/Center Administration
CenterWell Senior Primary Care (FL), Inc.
Orlando, FL · Kissimmee, FL
The Manager, Clinic/Center Administration, is a healthcare professional who leads the daily operations of our senior primary care centers and upholds our model of care that puts patients at…
Added 16 mins ago
MI
Part-time Nabisco Merchandiser
Mondelez International
Alice, TX · Corpus Christi, TX
- $13.5 to $16 USD / hour
- Part-time
…in-store execution. You’ll work closely with your Retail Territory Manager (RTM) to ensure our iconic brands - Oreo, Ritz, belVita, Chips Ahoy!, Triscuit, and more - are stocked, displayed,…
Added 16 mins ago
Sales Manager - Family Service
SCI Shared Resources, LLC
Arlington, TX
…with colleagues, promote diversity, share ideas, enhance our business and help improve the communities in which we live and work. As part of our mission to promote excellence in funeral…

American Airlines

Manager, Training Program Delivery

Fort Worth, TX, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

You’ll be at the forefront of ensuring excellence in training delivery across Airports, Contact Centers, and Cargo. Reporting to the Sr Manager, Operational Excellence Training & Airport Performance and Readiness, you’ll lead Team Leads who manage instructor teams, making sure training programs are delivered consistently, effectively, and to the highest operational standards. You’ll apply strong leadership and project management skills to optimize resources and maintain facilitation quality across all locations. If you’re passionate about building high-performing teams and driving consistency and excellence in training delivery, this is the job for you!

What you'll do

This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Lead a team of Team Leads overseeing domestic and international corporate instructors for Airports, Contact Centers, and Cargo training delivery.
Provide coaching and conduct classroom evaluations to ensure facilitation excellence and instructor development.
Implement structured onboarding, course qualification, and certification frameworks to maintain consistency and readiness across instructional teams.
Define and monitor KPIs; maintain dashboards to track training effectiveness, instructor performance, and learner outcomes.
Drive innovation in training delivery through digital platforms, AI-enhanced learning tools, and immersive simulations
Manage cross-functional training projects using Agile or PMI-based methodologies to ensure timely execution and measurable impact

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

Bachelor’s Degree or equivalent experience
5+ years in training delivery, instructional leadership, or customer care operations
Strong track record of relationship management and cross-functional collaboration
Ability to manage multiple priorities and make sound decisions under pressure

Preferred Qualifications- Education & Prior Job Experience

Experience supporting frontline airport, contact center, and cargo teams
Background in developing training strategies or managing training programs

Skills, Licenses & Certifications

Strong knowledge of adult learning principles and instructional design
Certification in training delivery or instructional facilitation (e.g., ATD, CPTD, or equivalent)
Comfortable driving change and continuous improvement in training delivery
Proficient in Microsoft Office Suite and collaboration tools (e.g., Asana)

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

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