Telecommunications Specialist (RingCentral)
- Boston Metro Area, MA, United States
$80,000 to $95,000 USD / year
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Job details
- Pay
- $80,000 to $95,000 USD / year
- Experience
- 5+ years telecom/IT network systems experience
- Posting language
- English
- Posted
Original job description
A major healthcare organization is seeking an experienced Telecommunications Specialist to support enterprise voice systems across multiple campuses and clinics. This role manages daily telecom operations, VoIP (cloud/on‑prem), call flows, MACs, troubleshooting, and collaboration with IT teams. Ideal candidates bring strong RingCentral expertise, Avaya platform experience, and the ability to support complex telephony environments.
Required Qualifications
• RingCentral experience
• Bachelor’s in Computer Science or equivalent experience
• 5+ years telecom/IT network systems experience
• Avaya CM v16.3, System/Session Manager, Aura Messaging, CMS, VeraSmart, Virtual Observer, G430/G450/G650
Preferred Certifications
• Cisco CCNA or CCVP
• Avaya Certified Support or Implementation Specialist