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QC Manager (Federal Divison)
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Tampa, FL · Natchez, MS
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Customer Service Lead SFV, CA Job 458.26
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Amazon

TPM-Manufacturing Systems, Amazon Leo, Manufacturing Execution Systems

Bellevue, WA, United States

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Job details

Posting language: English
Posted: Aug 19, 2026

Original job description

Description

Leo is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we've designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

As a Technical Program Manager for Manufacturing Execution Systems (MES), you will partner with cross-functional teams across Leo - including hardware, software, supply chain, manufacturing, facilities, and quality - to drive the development, deployment, and continuous improvement of MES capabilities that support satellite production.

This role includes direct responsibility for program management of MES system development, integration, and optimization across the production value stream. This is a technical role requiring experience with manufacturing systems, data analytics, and integrated hardware/software environments.

Candidate superpowers should include ownership, bias for action, insist on high standards, stakeholder management, influencing without authority, creating clarity out of ambiguity, and enabling productive collaboration.

Key job responsibilities

Drive MES system enhancements, upgrades, and new feature deployments across manufacturing operations.
Manage end-to-end program execution for MES initiatives, including requirements gathering, development coordination, UAT, training, and production release.
Establish and maintain integration between MES and shop floor control systems (e.g., Ignition), ERP, and other manufacturing applications.
Create and manage data models, KPIs, and reporting mechanisms to measure, monitor, and optimize MES-supported value streams.
Drive daily execution working across manufacturing, quality, supply chain, and engineering teams to unblock dependencies and deliver on commitments.
Translate production requirements into actionable MES system requirements and project plans.
Identify dependencies between MES projects, synchronize milestones, and manage constraints across workstreams.
Develop and maintain operational rhythms (WBRs, MBRs) for MES programs and communicate status, risks, and accomplishments to stakeholders.
Support the creation, documentation, and adoption of standardized processes enabled by MES across manufacturing functions.
Analyze production data from MES to identify trends, issues, and opportunities for improvement.
Drive process adherence and perform internal audits to assess system utilization and compliance with procedures.
Partner with software and analytics teams to develop MES reporting tools, dashboards, and applications that support operational rhythms.
Support implementation and training on new MES processes or system improvements identified through PDCA cycles.
Identify potential risks in MES deployments and develop mitigation strategies and recovery plans.
Provide feedback and escalate systemic concerns to technology teams regarding system performance, scalability, or cost-efficiency.

A day in the life

This role will be highly collaborative, requiring partnerships with cross-functional production stakeholders to drive positive results. You will work directly with production teams and value stream owners on MES system execution and process adherence.

A typical day involves coordinating with manufacturing engineers on system requirements, working with development teams on sprint deliverables, supporting UAT activities, and ensuring production teams have the MES capabilities they need to execute. You will balance project execution with hands-on troubleshooting and stakeholder communication.

This role will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon. You should be comfortable with ambiguity and relish the idea of solving problems that haven't been solved at scale before.

About the team

Project Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. The MES team enables production operations by delivering and maintaining the manufacturing execution systems that support planning, manufacturing, integration, and test of satellite production.

Basic Qualifications

3+ years of technical product or program management experience
2+ years of software development experience
3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

3+ years of working directly with engineering teams experience
Experience developing and implementing KPI goals and strategies based on broader organization goals
Experience working with data analytics and using these metrics to identify problems, or experience in commercial tasks or environments
Experience with MES platforms (e.g., SAP ME, Camstar, Apriso, or similar)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Bellevue - 127,100.00 - 172,000.00 USD annually

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