Jobs in the United States

25+ jobs

Save this search

Added just now
OM
Phlebotomist Trainee (50 Staniford)
One Medical
Boston, MA
- From $21.5 USD / hour
…support as requested by the Practice Coordinator, Operations Manager, or…
Added just now
OM
Phlebotomist / Administrative Assistant (South End)
One Medical
Boston, MA
- $24 to $26 USD / hour
…support as requested by the Practice Coordinator, Operations Manager, or…
Added just now
OM
Phlebotomist / Administrative Assistant (Seaport)
One Medical
Boston, MA
- $24 to $26 USD / hour
…support as requested by the Practice Coordinator, Operations Manager, or…
Added just now
OM
Phlebotomist / Administrative Assistant (50 Staniford)
One Medical
Boston, MA
- $24 to $26 USD / hour
…support as requested by the Practice Coordinator, Operations Manager, or…
Added just now
OM
Float Phlebotomist / Administrative Assistant (Fenway)
One Medical
Boston, MA
- $25.75 to $27.75 USD / hour
…support as requested by the Practice Coordinator, Operations Manager, or…
Added 1 min ago
Engineering Services Manager
Vierbicher Associates Inc
Reedsburg, WI
Vierbicher is a team of professional engineers, planners, community development specialists, land surveyors and GIS specialists who provide comprehensive solutions for a wide range of…
Added 1 min ago
IG
Project Manager
Insight Global
Remote, United States
- From $28 USD / hour
We are seeking a Project Manager with strong Agile experience to support the delivery of software development projects. This role will partner closely with engineering, product, and…
Added 2 mins ago
Automation Pharmacy Technician 4 (IVX) - Bristol, TN
Omnicell (temp)
Bristol, TN
Learning and development: Maintain your skillset at its best through ongoing on-the-job training centered around state-of-the-art pharmacy technology. Take advantage of mentorship…
Added 3 mins ago
IT Manager
HFW Companies
Kansas City, MO
Join our partner firm, INVISION, as an IT Manager you’ll lead the day-to-day operation and ongoing improvement of our technology environment, ensuring our systems are secure, reliable, and…
Added 3 mins ago
Construction Manager
HFW Companies
Kansas City, MO
We are seeking a Construction Manager who can represent our federal clients, coordinate construction activities, and help deliver projects with a commitment to quality, accountability, and…
Added 3 mins ago
Energy Engineer III- $50 per HR- HVAC EXP Needed!
Scope Services
Springfield, MA
…gas energy efficiency projects. This position supports the development, promotion, and implementation of energy efficiency programs to meet established goal. Education/Experience: 3-7 years…
Added 5 mins ago
F&I Manager
George Moore Chevrolet
Jacksonville, FL
George Moore Chevrolet is seeking a motivated and experienced F&I Manager to join our team in Jacksonville, FL. In this role, you will be responsible for managing the finance and insurance…
Added 5 mins ago
Application Security Engineer
The Pennsylvania State University
San Diego, CA
…environments, and resilient edge processing strengthen secure software design, development, and deployment across our mission‑focused environments. In this role, you will champion…
Added 5 mins ago
RA
COMMUNITY MANAGER - The Grove at Perry
Royal American Management
Perry, FL
- $55,000 to $60,000 USD / year
Under the direct supervision of the Regional Manager and/or Area Manager, the Community Manager is responsible for full oversight of their assigned property and providing leadership and…
Added 5 mins ago
RA
LEASING CONSULTANT - The Grove at Perry
Royal American Management
Perry, FL
- $17 to $19 USD / hour
Under the direct supervision of the Community Manager and/or Assistant Manager, Leasing Consultant will assist in the development and implementation of advertising and special promotions.…
Added 6 mins ago
Merchandise Coordinator
IPSY
Pembroke Pines, FL
…monthly virtual activities, company-wide offsites, professional development, and learning sessions, to help our team members stay connected, engaged, and impactful while working…
Added 7 mins ago
HVAC and Appliance Manager
PRIDE Industries
Ft Bliss, TX
…to hire qualified employees, provide for their professional development, administer performance management and disciplinary processes effectively, and address employee relations…
Added 8 mins ago
MT
Manager, New Car Engineering
Metropolitan Transportation Authority
Brooklyn, NY
- From $115,252 USD / year
…design for new car procurement(s) from technical specification development through contract closeout. The manager will be responsible for railcar operating systems including, but not…
Added 8 mins ago
MT
Manager, Carborne System Data Development
Metropolitan Transportation Authority
Brooklyn, NY
- From $115,252 USD / year
Practical knowledge of Carborne software and microprocessor train control systems.
Added 9 mins ago
Steakhouse Assistant Manager/Sommelier
Casino Del Sol
Tucson, AZ
Position: Steakhouse Assistant Manager/Sommelier
Added 9 mins ago
Senior Accountant
City of Hendersonville
Hendersonville, NC
…effectiveness of internal controls, including support for the development, documentation, and improvement of internal control…
Added 10 mins ago
Partnerships Enablement Manager - US (m/f/d)
Pliant
Remote, United States
Fintechs and software platforms embed Pliant's payment infrastructure into their own products, from API-based Cards-as-a-Service to fully white-label solutions. Banks use Pliant's Card &…
Added 10 mins ago
Q
Manufacturing Manager - 1107
Quantinuum
US Broomfield, CO
- $162,000 to $218,000 USD / year
The Manufacturing Manager will own the industrialization and manufacturing of ultra-high vacuum (UHV) subsystems for our quantum computing platforms. The Manager will lead a…
Added 11 mins ago
Front Line Manager
CAR CarMax Auto Superstores, Inc.
AZ
As a Front-Line Manager in Training, you will participate in a structured six-week development program designed to prepare you for success as a Front-Line Manager within CarMax’s Service…
Added 11 mins ago
Environmental Services Department Manager
Healthcare Services Group, Inc.
SAINT PETERSBURG, FL
Role: Environmental Services Department Manager

Amazon

Technical Program Manager , Amazon Customer Service

Seattle, WA, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Aug 19, 2026

Original job description

Description

Amazon Customer Service is reimagining the associate experience from the ground up. We're building a future where every associate - from their first day through their entire career - has an experience designed around them as individuals.

Network Solutions is seeking a Technical Program Manager to lead program execution orchestration for the Associate Journey. You'll own how we deliver AI-native capabilities - orchestrating execution across engineering, science, product, and operations to deliver at scale. You'll manage complex, multi-team delivery across the full associate lifecycle - from pre-hire through onboarding, training, scheduling, and career progression.

This is a ground-up build applying new approaches to longstanding challenges at Amazon's scale. You'll work in a high-ambiguity environment where you'll define execution paths without established playbooks. Success requires driving technical architecture decisions that impact delivery timelines, managing complex dependency chains, and ensuring what we build can be operationalized at scale.

You'll drive program execution across multiple capability areas, influence senior leadership on delivery approach and resource needs, and build program mechanisms that define how we ship associate experience capabilities for years to come.

Key job responsibilities

Own end-to-end program execution for Associate Journey capabilities spanning pre-hire through tenured associate experiences
Orchestrate how and when we deliver - coordinating parallel execution tracks across Engineering, Applied Science, Data Engineering, Product, Operations, and UX
Drive technical architecture decisions that impact delivery timelines, operational scalability, and system integration
Manage dependency chains across teams, organizations, and systems - identifying blockers early and unblocking teams to maintain momentum
Build program mechanisms including delivery milestones, risk registers, and status reporting that provide leadership visibility into execution health
Partner with Service Delivery Operations teams to validate implementation feasibility, rollout readiness, and operational constraints
Establish program rhythms including sprint planning, dependency reviews, and stakeholder syncs that keep distributed teams aligned
Lead coordination for AI-native product development, ensuring engineering, science, and product teams are synchronized on delivery timelines
Navigate high ambiguity - defining execution paths and delivery plans where precedent doesn't exist
Influence senior leadership on delivery approach, resource needs, and technical trade-offs that impact timelines
Drive data-driven program management through analysis of delivery velocity, execution health, and program risk indicators
Own program retrospectives and continuous improvement mechanisms that improve delivery velocity and execution quality over time
Ensure delivery milestones align with product roadmap and business commitments

A day in the life

Your days vary. You review delivery status across workstreams, triage blockers, and run dependency reviews with engineering and science teams to align on integration timelines, API contracts, and handoffs. You translate ambiguous challenges into clear execution plans and partner with operations to validate rollout readiness. You facilitate alignment across distributed teams, escalate blockers, and navigate trade-offs between speed and quality. Some days you're deep in data pipeline readiness or deployment sequencing; others you're crafting executive updates on program health for leadership reviews. You're building from the ground up - applying fresh approaches to longstanding challenges and creating mechanisms that will shape how we deliver for years.

About the team

Join Associate Journey within Network Solutions, building Amazon's AI-native customer service network. We're product managers, engineers, scientists, designers, and operations partners who believe associates deserve an experience designed with the same care as the customer's. We work backwards from associate needs, leverage AI/ML, and move fast. This is Day 1 - you'll shape how we deliver.

Basic Qualifications

5+ years of technical product or program management experience
7+ years of working directly with engineering teams experience
3+ years of software development experience
5+ years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Experience building scalable programs and repeatable scalable processes, levering various tools and methods to create scale and efficiency

Preferred Qualifications

5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually

Apply About employer

More about this job

Skills

Customer service
Scheduling
Data engineering
ICT system integration
Reporting
Leadership
Program management
Process improvement
ML
Software development
Project management
Recruitment
Mental health

Report this job