Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
Digital Innovation and AI Developer
Baker Brand
Los Angeles, CA · Costa Mesa, CA · San Francisco, CA · Cleveland, OH · Philadelphia, PA · Orlando, FL · Atlanta, GA · Dallas, TX · Austin, TX · Houston, TX · Denver, CO · Seattle, WA
…applications. The position requires hands-on technical capability, project management skills, strong communication skills, and sound judgment regarding confidentiality, data protection,…
Added just now
EHS Facilities Specialist
Loenbro
Dallas, TX
…coordinates corrective actions and regulated waste/material management; and partners with site, facility, and corporate teams to maintain compliant, inspection-ready…
Added just now
Safety Manager
US Water Services Corporation
Boca Raton, FL
OSHA 30 certification required; OSHA 500/510, CSP, or equivalent credentials strongly preferred
Added 1 min ago
Program Manager, Third Party Risk Management
SEI Investments Company
Oaks, PA
As the Program Manager, Third Party Risk Management, you will lead the day-to-day operation and continuous evolution of SEI's TPRM program. You will serve as a subject matter expert in…
Added 2 mins ago
A
Procurement Engineer
Actalent
Baxley, GA
- $65 to $70 USD / hour
…blends deep engineering expertise with supply chain and vendor management to ensure that major equipment such as boilers, turbines, and heat exchangers is sourced, delivered, installed, and…
Added 2 mins ago
A
BIM / VDC Digital Delivery
Actalent
Charlotte, NC
- $35 to $55 USD / hour
Are you the person everyone turns to when Revit models get complex, coordination challenges arise, or project teams need guidance on BIM best practices?We're looking for a BIM / VDC Digital…
Added 2 mins ago
A
Project Manager
Actalent
Waynesboro, GA
- $65 to $70 USD / hour
Job TitleProject Manager Nuclear (I&C, Electrical, Mechanical)Job DescriptionThis senior Project Manager role focuses on leading and delivering complex nuclear projects, with a strong…
Added 2 mins ago
A
Design Manager
Actalent
Des Moines, IA
- $110,000 to $140,000 USD / year
Proven project management experience within design and development environments.
Added 3 mins ago
Integrated Management Systems (IMS) Coordinator
Daifuku
REYNOLDSBURG, OH
Strong organizational and project management skills with the ability to manage multiple priorities, projects, and deadlines.
Added 4 mins ago
Sr. Director, Project Management
Y-Prime, LLC
Malvern, PA
Lead cross portfolio resource planning and resolve competing resources needs in collaboration with Managers, Project Management and Portfolio Directors
Added 5 mins ago
Supplier Quality Representative
Strategic Management Solutions, LLC.
Madison, WI
Must have at least 8,000 hours of method experience
Added 5 mins ago
Customer Service Specialist
Global
Remote, United States
Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and…
Added 5 mins ago
A
Tax Manager - Real Estate
Aprio
Little Falls, NJ
- $98,500 to $164,000 USD / year
Active CPA license required
Added 5 mins ago
TC
R&D/Product Development Engineering Intern
TE Connectivity
MIDDLETOWN, PA
- $20.91 to $45.04 USD / hour
In addition to the ERG, we also provide our interns with complete access to our internal library of self-lead courses. These courses include academies like leadership to help the interns…
Added 6 mins ago
Chief Engineer-Snow Products
Ariens Company
Brillion, WI
…close to the work? AriensCo is looking for a Chief Engineer to lead the engineering vision for our Snow products in Brillion,…
Added 7 mins ago
Project Manager
SMS group Inc
E Pittsburgh, PA
Ready to lead from concept to completion? Do you have experience in the steel industry? SMS group is looking for a collaborative Project Manager at our East Pittsburgh location to own the…
Added 8 mins ago
Project Manager - Medicaid
Highmark Health
Jefferson City, MO
+ Work with business and technical organizations to assemble project teams. Lead Project Managers and Program team in the development and maintenance of comprehensive plans for a defined…
Added 8 mins ago
Communications Manager
ALL SAINTS EPISCOPAL SCHOOL OF FORT WORTH
Fort Worth, TX
Experience in project management, including oversight of publication design and production.
Added 8 mins ago
Clinical Project Manager (Early Clinical Development, Home-Based)
IQVIA
Florissant, MO
+ Responsible for maintaining client relationships for all assigned work, keeping all project reporting current, and assuring executive management is aware
Added 9 mins ago
Aftermarket/Sustainment Technical Lead (Technical Lead, Engineering - 31086)
Huntington Ingalls Industries
Pocasset, MA
Functions as a technical expert who provides management, leadership in the design, development and delivery of technology-enabled applications, products and services within a technical…
Added 9 mins ago
Senior Project Engineer, Abrasives
Stanley Black and Decker
East Longmeadow, MA
This is a hybrid position and requires onsite work 3 days per week at our East Longmeadow, MA location
Added 10 mins ago
Support Engineer III, Amazon Robotics IT Service Management
Amazon
Westboro, MA
…manufacturing operations in the world? The Robotics IT Service Management team is looking for a Support Engineer III to help design, implement, and support critical systems across Linux…
Added 10 mins ago
Senior Construction Manager
Utilities Service, LLC
Auburn, MA
Asplundh Engineering Services (AES) delivers engineering, design, program management, and consulting solutions that support the safe, reliable, and efficient delivery of critical utility…
Added 10 mins ago
Director, Digital Transformation
Bristol Myers Squibb
Devens, MA
Lead the change narrative and partner with HR, Change Management, Communications, and site leaders to build engagement.
Added 10 mins ago
Project Manager - Contract Operations
Point32Health
Canton, MA
Lead Project Delivery - Own the planning, execution, and monitoring of assigned projects, ensuring milestones, timelines, and deliverables are met and that risks, dependencies, and barriers…

Amazon

Support Engineer III, Amazon Robotics IT Service Management

Westboro, MA, United States

Apply on usnlx.com About employer

Applications open in a new tab.

Job details

Experience: 2+ years of technical support experience
Posting language: English
Posted: Oct 14, 2026

Original job description

Description

Are you passionate about building and maintaining the IT infrastructure behind some of the most advanced robotics and manufacturing operations in the world? The Robotics IT Service Management team is looking for a Support Engineer III to help design, implement, and support critical systems across Linux environments, lab buildouts, and manufacturing workflows. This is a hands-on role where you will serve as a technical point of contact for cross-functional partners in R&D, engineering, and operations. With Amazon's robotics program expanding rapidly, this is a compelling time to join a team that goes well beyond traditional IT support. You will troubleshoot complex issues, lead projects from planning through deployment, mentor teammates, and help develop the internal tools your team relies on every day.

Key job responsibilities

Provide white glove, hands on support for end user and manufacturing devices, including laptops and desktops, printers, scanners, and other peripherals
Design, implement, and maintain IT infrastructure including Linux systems, networking, and end-user devices, while troubleshooting issues to minimize disruption to manufacturing and lab workflows
Lead the physical buildout of robotics innovation labs, translating engineering requirements into procurement, systems design, and deployment plans for high-density compute and GPU environments
Serve as a technical escalation point for R&D, engineering, and operations teams, communicating clearly with stakeholders at all levels and representing IT in cross-functional meetings
Identify and drive improvements to support tools, documentation, and operational processes, creating new resources where gaps exist and mentoring junior team members on best practices
Manage cross-functional IT projects end to end, coordinating with suppliers, tracking progress against timelines, and ensuring change management activities follow established procedures

A day in the life

You might start your morning reviewing overnight alerts and triaging infrastructure requests before heading to the manufacturing floor to deploy new technology. After a standup with your teammates, you spend time pairing with another engineer to troubleshoot a Linux configuration issue, then shift to updating project documentation. Later in the afternoon, you review the open backlog and resolve issues after confirming with the customer.

About the team

The Robotics IT Service Management team is a close-knit group of 12 to 14 people responsible for IT support across Amazon's robotics manufacturing, design, and innovation operations worldwide. What sets this team apart is the breadth of what we do: beyond end-user support, we build innovation labs, implement new manufacturing technologies, develop and administer our own internal tools, and partner with networking teams on infrastructure projects. If you want to work where IT directly enables robotics innovation at global scale, this is the team for you.

Basic Qualifications

Experience troubleshooting and debugging technical systems
2+ years of technical support experience
Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience in technical support

Preferred Qualifications

Knowledge of networking protocols such as HTTP, DNS and TCP/IP
Experience with Linux systems administration
Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, MA, Westboro - 74,700.00 - 130,700.00 USD annually

Apply on usnlx.com About employer

More about this job

Skills

Robotics
IT service management
Linux
Troubleshoot
Troubleshooting
Procurement
Documentation
Coaching
Change management
Debugging
Technical support
Analytical skills
Attention to detail
Communication skills
DNS
System administration
Stakeholder management
Recruitment
Mental health

Report this job

Work requirements

Jobs in the United States