Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
Senior Sales Engineer
Beacon EmbeddedWorks
Eden Prairie, MN
The Senior Sales Engineer is the technical lead in Beacon's presales process. Working alongside Business Development Directors and distribution partners, this role turns a customer's…
Added 1 min ago
A
Software Engineer
Actalent
Irvine, CA
- $70 USD / hour
Software Engineer II Next-Generation Embedded & AI-Driven Platform Development
Added 2 mins ago
Linux Security Engineering Scientist Associate
The University of Texas at Austin
United States
Linux Security Engineering Scientist Associate----
Added 2 mins ago
Linux Network Engineering Scientist Associate
The University of Texas at Austin
United States
Linux Network Engineering Scientist Associate----
Added 3 mins ago
MS
Infrastructure Engineer
Memorial Sloan Kettering Cancer Center
Lyndhurst, NJ
- $144,477 to $225,100 USD / year
Memorial Sloan Kettering Cancer Center seeks Infrastructure Engineer in Lyndhurst, NJ to develop and lead project initiatives to optimize resources and make efficient use of available…
Added 9 mins ago
LI
Senior Network Engineer
Lentech Inc.
Fort Meade, MD
- $160,000 to $1,750,000 USD / year
Previous technical experience with system administration on Red Hat Enterprise Linux or similar
Added 14 mins ago
Cyber Data Analysis Engineer III
CACI
Springfield, VA · Springfield
A Cyber Data Analysis Engineer designs, builds, and maintains the enterprise environment for collecting, storing, and displaying data that supports cybersecurity efforts. In this role,…
Added 22 mins ago
Server Virtualization Platform Operations Engineer
Lilly
Indianapolis, IN
The Cloud and Connectivity organization is actively looking for a VMware ESX Platform Operations Engineer to join them. Do you like to solve challenges and have an interest in large scale…
Added 22 mins ago
EG
Senior Systems Administrator / Infrastructure Engineer
Eliassen Group
Indianapolis, IN
- $65 to $75 USD / hour
Our client seeks a senior-level Systems Administrator or Infrastructure Engineer to administer Linux and Windows Server environments, manage AWS services, and drive automation and…
Added 24 mins ago
A
Sr. Embedded Software Engineer
Actalent
Bridgeton, MO
- $93,121 to $125,713 USD / year
The Sr. Embedded Software Engineer designs, develops, integrates, and tests software for complex embedded defense systems. This role requires at least 5 years of professional experience in…
Added 27 mins ago
Senior Principal Systems Engineer
General Dynamics Mission Systems, Inc
Dedham, MA
As a Systems Engineer, working with custom software built in-house, for our Cyber group, you’ll be amember of a cross functional team responsible for developing mission critical…
Added 30 mins ago
Hardware Engineer (General) 3
Experis USA
Secaucus, NJ
Our client, data center and development lab environment is seeking a Hardware Engineer (General) 3 to join their team. As a Hardware Engineer (General) 3, you will be part of the…
Added 30 mins ago
Lead Platform Engineer (FTE / Onsite)
NTT DATA Services
Irving, TX
We are currently seeking a Lead Platform Engineer (FTE / Onsite) to join our team in Irving, Texas (US-TX), United States (US).
Added 34 mins ago
T
Platform Engineer
TEKsystems
Milwaukee, WI
- $55 to $65 USD / hour
We are looking for an experienced Platform Engineer / DevOps Engineer to join a team responsible for building, supporting, and improving the cloud infrastructure and engineering platforms…
Added 36 mins ago
EG
Senior Systems Administrator / Infrastructure Engineer
Eliassen Group
Juneau, AK
- $65 to $75 USD / hour
Our client seeks a senior-level Systems Administrator or Infrastructure Engineer to administer Linux and Windows Server environments, manage AWS services, and drive automation and…
Added 36 mins ago
Software Engineering Intern (ISET-IN-2)
RTX
United States
Qualifications You Must Have
Added 36 mins ago
Software Engineer I (CMA-P1-1)
RTX
United States
Qualifications You Must Have
Added 45 mins ago
EG
Senior Systems Administrator / Infrastructure Engineer
Eliassen Group
Atlanta, GA
- $65 to $75 USD / hour
Our client seeks a senior-level Systems Administrator or Infrastructure Engineer to administer Linux and Windows Server environments, manage AWS services, and drive automation and…
Added 50 mins ago
Software Engineer I (Onsite)
United States
Qualifications You Must Have
Added 1 hour ago
Systems Engineer
Mosaic
Omaha, NE
Power the Technology That Empowers People | Systems Engineer
Added 1 hour ago
M
Data & Infrastructure Engineer
Mecka
New York, NY · San Francisco, CA
- $140,000 to $165,000 CAD / year
- 3-4 years as a data, platform, or infrastructure engineer owning production systems end to end.
Added 1 hour ago
Support Engineer III, Amazon Robotics IT Service Management
Amazon
Westboro, MA
…Robotics IT Service Management team is looking for a Support Engineer III to help design, implement, and support critical systems across Linux environments, lab buildouts, and manufacturing…
Added 1 hour ago
Device Engineer - II (IC)
Arrow Electronics
Billerica, MA
Must Have: Qualcomm QCS experience + Board Bring-up + Embedded Linux + C/C++ + ITAR Compliance + Onsite Boston
Added 1 hour ago
Senior Software Engineer
Butler America
Tewksbury, MA
Qualifications You Must Have
Added 1 hour ago
Application Integration Engineer
Kelly Services
Woburn, MA
Experience operating within a Linux environment

Amazon

Support Engineer III, Amazon Robotics IT Service Management

Westboro, MA, United States

Apply on usnlx.com About employer

Applications open in a new tab.

Job details

Experience: 2+ years of technical support experience
Posting language: English
Posted: Oct 14, 2026

Original job description

Description

Are you passionate about building and maintaining the IT infrastructure behind some of the most advanced robotics and manufacturing operations in the world? The Robotics IT Service Management team is looking for a Support Engineer III to help design, implement, and support critical systems across Linux environments, lab buildouts, and manufacturing workflows. This is a hands-on role where you will serve as a technical point of contact for cross-functional partners in R&D, engineering, and operations. With Amazon's robotics program expanding rapidly, this is a compelling time to join a team that goes well beyond traditional IT support. You will troubleshoot complex issues, lead projects from planning through deployment, mentor teammates, and help develop the internal tools your team relies on every day.

Key job responsibilities

Provide white glove, hands on support for end user and manufacturing devices, including laptops and desktops, printers, scanners, and other peripherals
Design, implement, and maintain IT infrastructure including Linux systems, networking, and end-user devices, while troubleshooting issues to minimize disruption to manufacturing and lab workflows
Lead the physical buildout of robotics innovation labs, translating engineering requirements into procurement, systems design, and deployment plans for high-density compute and GPU environments
Serve as a technical escalation point for R&D, engineering, and operations teams, communicating clearly with stakeholders at all levels and representing IT in cross-functional meetings
Identify and drive improvements to support tools, documentation, and operational processes, creating new resources where gaps exist and mentoring junior team members on best practices
Manage cross-functional IT projects end to end, coordinating with suppliers, tracking progress against timelines, and ensuring change management activities follow established procedures

A day in the life

You might start your morning reviewing overnight alerts and triaging infrastructure requests before heading to the manufacturing floor to deploy new technology. After a standup with your teammates, you spend time pairing with another engineer to troubleshoot a Linux configuration issue, then shift to updating project documentation. Later in the afternoon, you review the open backlog and resolve issues after confirming with the customer.

About the team

The Robotics IT Service Management team is a close-knit group of 12 to 14 people responsible for IT support across Amazon's robotics manufacturing, design, and innovation operations worldwide. What sets this team apart is the breadth of what we do: beyond end-user support, we build innovation labs, implement new manufacturing technologies, develop and administer our own internal tools, and partner with networking teams on infrastructure projects. If you want to work where IT directly enables robotics innovation at global scale, this is the team for you.

Basic Qualifications

Experience troubleshooting and debugging technical systems
2+ years of technical support experience
Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience in technical support

Preferred Qualifications

Knowledge of networking protocols such as HTTP, DNS and TCP/IP
Experience with Linux systems administration
Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, MA, Westboro - 74,700.00 - 130,700.00 USD annually

Apply on usnlx.com About employer

More about this job

Skills

Robotics
IT service management
Linux
Troubleshoot
Troubleshooting
Procurement
Documentation
Coaching
Change management
Debugging
Technical support
Analytical skills
Attention to detail
Communication skills
DNS
System administration
Stakeholder management
Recruitment
Mental health

Report this job

Work requirements

Jobs in the United States