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Added 1 hour ago
Sr Principal Agile Product Owner - Morrisville (TS/SCI)
Northrop Grumman
Linthicum Heights, MD
…teams to implement high-level business goals across a Ground System product line supporting multiple…
Added 1 hour ago
Sr Staff Cyber Systems Engineer
Northrop Grumman
Jessup, MD
This position is a senior systems engineering CSSE leadership role. A CSSE will lead systems engineering teams to develop and derive weapon system requirements using industry standards and…
Added 1 hour ago
Sentinel - Principal / Sr Principal Systems Engineer - 19242*
Northrop Grumman
Roy, UT · Roy
Northrop Grumman Defense Systems is seeking a Principal Systems Engineer/Sr. Principal Systems Engineer. This opening is in Roy, UT and will support the Sentinel Program. Northrop Grumman…
Added 1 hour ago
Engineer I-Sr (Pwr Gen)
Entergy
Westwego, LA
This position will be filled as an Engineer I, II, III, or Sr. based up on the experience and qualifications of the selected candidate.
Added 2 hours ago
Sr. Staff Systems Integration & Test Engineer Lead – APG 81 / Airborne Radar
Northrop Grumman
Baltimore, MD
…division is seeking a Sr. Staff Systems Integration & Test (SI&T) Engineer Lead – APG‑81 / Airborne Radar in Baltimore, MD to support the Airborne Multifunction Sensors Business…
Added 2 hours ago
Sr. Threat Detection and Incident Response Engineer
Motorola Solutions, Inc.
IL · UT · TX · MA
We are seeking a Senior Security Threat Detection and Incident Response Engineer to advance our proactive threat management capabilities and automated response posture. In this role, you…
Added 2 hours ago
EMI/C Systems Engineer - Level 3 or 4 (AHT)
CORP-Corporate Office
United States
Northrop Grumman’s Space Systems Sector is seeking an EMI/C Systems Engineer – Level 3 or 4 to join our team in Gilbert, AZ. This position can be filled at either Level 3 Principal Systems…
Added 2 hours ago
Reliability Systems Engineer - Level 3 or 4 (AHT)
CORP-Corporate Office
United States
Northrop Grumman’s Space Systems Sector is seeking a Reliability Systems Engineer – Level 3 or 4 to join our team in Redondo Beach, CA. This position can be filled at Level 3 Principal…
Added 2 hours ago
Sr Validation Engineer (RF, mmWave & Mixed-Signal) - TeraWave
Blue Origin Personnel, LLC
San Diego, CA · Cupertino, CA
…interfaces. As a Senior RF/mmWave & Mixed-Signal Validation Engineer, you prove that silicon works on the bench. You bring up first samples, characterize RF and mixed signal performance…
Added 3 hours ago
H
Advanced Chemical Engineer- Fired Heaters
Honeywell
Rosemont, IL · Houston, TX
- $104,000 to $149,000 USD / year
…international licensor of processing technology and supplier of engineering services, catalysts and adsorbents, equipment, specialty materials and digital solutions for the global refining,…
Added 3 hours ago
H
Advanced Mechanical Engineer - Heat Exchangers
Honeywell
Rosemont, IL · Houston, TX
- $114,000 to $163,000 USD / year
…international licensor of processing technology and supplier of engineering services, catalysts and adsorbents, equipment, specialty materials and digital solutions for the global refining,…
Added 3 hours ago
Sr. Antenna Production Engineer
Echodyne Corp
Kirkland, WA
We are seeking an Sr. Antenna Production Engineer to help transition our proprietary antenna technology into manufacturable MESA radar hardware. This role works closely with RF,…
Added 3 hours ago
Principal Systems Engineer - FMS
Aerospace
United States
Are you ready to take your engineering career to the next level? Join our dynamic Flight Management System team at Honeywell Aerospace, where we design, develop, and integrate highly…
Added 3 hours ago
Sr Mechanical Engineer
Leidos
Albuquerque, NM
Leidos Defense Systems is seeking a highly motivated Sr Mechanical Engineer who loves collaboration and being a part of something big, to join our team. This role drives the implementation…
Added 3 hours ago
Sr Electrical Engineer
Leidos
Albuquerque, NM
Leidos Defense Systems is seeking a highly motivated Sr Electrical Engineer who loves collaboration and being a part of something big, to join our team. This role drives the implementation…
Added 3 hours ago
Sr Surety Engineer
Leidos
Albuquerque, NM
Leidos Defense Systems is seeking a highly motivated Sr Surety Engineer who loves collaboration and being a part of something big, to join our team. This role drives the implementation of…
Added 4 hours ago
Sentinel - Principal / Sr Principal Systems Engineer - 19282
Northrop Grumman
Roy
Northrop Grumman Defense Systems is seeking a Sr. Principal Systems Engineer. This opening is in Roy, UT and will support the Sentinel Program. Northrop Grumman supports the Air Force’s…
Added 4 hours ago
Principal/Sr. Principal Structural Analysis Engineer (Active TS or SCI)
Northrop Grumman
Redondo Beach
Northrop Grumman Space Sector is seeking a Principal/Sr. Principal Structural Analysis Engineer (Level 3 or 4) to join the Vehicle Engineering Directorate within Western Region Engineering.…
Added 4 hours ago
Sr Principal Systems Engineer - Wing Test Capability Lead - 20177
Northrop Grumman
Roy
Northrop Grumman Defense Systems is seeking a Sr. Principal Systems Engineer. This opening is in Roy, UT and will support the Sentinel Program. Northrop Grumman supports the Air Force’s…
Added 4 hours ago
IT Network Engineer Sr.
Ann & Robert H. Lurie Children's Hospital of Chicago
Streeterville, IL
The IT Network Engineer, Senior is primarily responsible for the design, implementation and support of enterprise network infrastructure utilized by Lurie Children’s Hospital. This includes…
Added 4 hours ago
Sr. Software Engineer, Training/Inference (C++)
SpaceXSI
Palo Alto, CA · Seattle, WA
…that serves Grok to millions of users every day. As a Software Engineer, Training/Inference (C++), you will design and optimize large-scale model serving systems end-to-end. You will own…
Added 4 hours ago
Strategic Solutions Engineer
Procore Technologies, Inc.
TX
We are looking for a Strategic Solutions Engineer to serve as a technical subject matter expert and trusted customer advocate throughout the sales cycle in our strategic customer segment.…
Added 4 hours ago
CP
Sr Engr Spec-Interconnect
Cellco Partnership
Bridgeville, PA · Wallingford, CT · Cincinnati, OH · Lewis Center, OH · Medway, MA · Twinsburg, OH
- $87,000 to $157,000 USD / year
Developing engineering, system performance, and operations policies and procedures.
Added 4 hours ago
G
Mechanical / Plumbing Design Engineer
GPAC
Saint Louis, MO
- $75,000 to $150,000 USD / year
We are partnering with a well-established, highly respected engineering firm seeking an experienced Mechanical / Plumbing Design Engineer to join its growing team. This is an excellent…
Added 4 hours ago
Sr Palo Alto Integration Engineer
Koniag Government Services
Washington, DC
The Palo Alto Integration Engineer (Senior) will serve as the program's primary subject matter expert and technical authority for all Palo Alto Networks platform capabilities, leading the…

Amazon

Sr ServiceNow Application Development Engineer, OpsTech Solutions

Austin, TX, United States

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Job details

Posting language: English
Posted: Mar 23, 2026

Original job description

Description

As a member of the OpsTech Solutions application development team for ServiceNow, you will be at the forefront of IT service delivery, collaborating across OpsTech Solutions infrastructure and services teams. You will be surrounded by people who are passionate about optimizing IT services and believes that world-class service is critical to customer success. You will work across all internal teams to drive tooling and process improvements to ensure a high quality, fast resolution customer experience. Your mission is to develop a world-class customer experience and set new customer service standards in IT Delivery.

OpsTech Solutions is looking for experienced and dedicated team members to help manage the administration, maintenance, and development of the ServiceNow platform for the organization. The ideal candidate is innovative and has great problem-solving skills. You must be very comfortable working on core application administration, creating workflows, data management, scripting and process automation. You will need to work with non-technical and technical teams to translate business cases to scalable solutions for multiple teams. In addition, you’ll need to be able to clearly and effectively communicate to larger non-technical audiences on system changes and enhancements. You will be working in a hyper-growth environment where priorities shift quickly. You must be flexible and adapt well to a wide range of tasks and technologies.

Key job responsibilities

The ServiceNow App Dev Engineer will contribute and provide leadership to the following core team areas of focus:

Perform technical administration and maintenance of ServiceNow IT Business Management.
Work on identifying platform level optimization opportunities to improve overall user experience, such as page load latency reduction.
Partner with cross functional teams to build enhancements and integrations that scale.
Create ServiceNow workflows and business rules for service improvements.
Interface with ServiceNow for all operational requests / issues / planning.
Lead ServiceNow release upgrades including technical and stakeholder management activities.
Work closely with Software Development Engineers to coordinate system updates, patches, and configuration changes.
Provide user training related to ServiceNow processes, policies and procedures.
Mentor team members on project planning, design, and estimating activities in ServiceNow IT Business Management.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering or a related discipline or equivalent
Certified ServiceNow Administrator (CSA) or other ServiceNow certification is required.
5+ years of direct experience with the ServiceNow platform as an administrator, developer and/or comparable role.
5+ years direct experience working with customers to understand requirements and implementing information technology solutions / initiatives.

Preferred Qualifications

5+ years experience in multiple areas of technology, including application administration, configuration, and/or data services.
Experience working on ServiceNow platform maintenance and optimization activities, such as release management and page load time latency improvement.
Proven experience Agile scrum/Kanban methodology.
Experience with JavaScript, Perl or PHP is strongly preferred.
Experience customizing or developing reports from data residing in relational databases.
Experience with web service integrations using REST, SOAP, etc.
ITIL Foundation certified or related experience preferred.
ServiceNow full implementation cycle preferred

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TX, Austin - 135,500.00 - 183,300.00 USD annually

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More about this job

Skills

ServiceNow
Customer experience
Customer service
Problem solving
Data management
Leadership
Stakeholder management
Software development
Estimating
Computer science
Electrical engineering
Computer engineering
Computer technology
Agile
Kanban
JavaScript
Perl
PHP
ITIL
Recruitment
Mental health

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