Jobs in the United States

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Added 6 mins ago
Sr. Engr, Automation Engineering, Controls III
RTX
United States
…enthusiastic, highly motivated, and innovative Automation Systems Engineer (ASE) to join our…
Added 6 mins ago
Sr Area Transformation Industrial Engineer III
RTX
United States
Raytheon is seeking a Senior Area Transformation Industrial Engineer to support production within the Effectors portfolio of factories in Tucson, AZ to maximize throughput, improve…
Added 8 mins ago
Domain Services Engineer
General Dynamics Information Technology
Saint Louis, MO
GDIT is seeking a Domain Service Engineer to support the planning, building, and operations of a large, globally accessed, hybrid cloud computing system. The Domain Services Engineer…
Added 13 mins ago
Engineer (Utility)
Entergy
The Woodlands, TX
This position may be filled as an Engineer I, II, III or Sr. depending on the qualifications and or the experience of the candidate.
Added 14 mins ago
Software Engineer, Senior Lead
Toyota
Plano, TX
Our team is seeking a highly motivated person to fill an opening as a Sr. Principal Engineer , to help our growing needs.
Added 16 mins ago
Sr. Product Engineer
Jabil
Austin, TX
Jabil is seeking a Principal Product Engineer to join us at our Austin TX facility, or USA based remote work, who will directly contribute to the transformative growth within our Cloud…
Added 16 mins ago
Sr ServiceNow Application Development Engineer, OpsTech Solutions
Amazon
Austin, TX
…You will work across all internal teams to drive tooling and process improvements to ensure a high quality, fast resolution customer experience. Your mission is to develop a world-class…
Added 16 mins ago
Sr ServiceNow Application Development Engineer, Ops Tech Solutions
Amazon
Austin, TX
…You will work across all internal teams to drive tooling and process improvements to ensure a high quality, fast resolution customer experience. Your mission is to develop a world-class…
Added 16 mins ago
Sr. Controls Engineer, Data Center, Colocation Regional Engineering - AMER
Amazon
Austin, TX
As a Controls Colo Engineer, you will work with internal business teams and with colocation vendors to identify, document, and resolve any operational/design deficiencies which could impact…
Added 16 mins ago
Sr Ops Engineer - Mechanical Equipment SME, One MHS
Amazon
Austin, TX
Experience in Lean Management, Six Sigma and other operations engineer tools
Added 24 mins ago
VR
Sr. Platform Engineer - REMOTE
VWCU Re-Brand
Tucson, AZ
- $100,568 to $128,224.2 USD / year
3. Engineer and support Microsoft 365 services including SharePoint, Teams, Exchange Online, OneDrive, workflows, permissions, and integrations to improve collaboration and business process…
Added 25 mins ago
Sr. Environmental Health & Safety Engineer
SpaceX
Bastrop, TX
Experience with reading PI&Ds and process flow diagrams to evaluate risks associated with complex chemical processes
Added 30 mins ago
Sr Eng Manu Eng
Auris Health Inc. Legal Entity
Santa Clara, CA · Milpitas, CA
We are seeking a Senior Manufacturing Mechanical Engineer with exceptional drive and urgency to lead new product, process development and industrialization activities for our advanced…
Added 30 mins ago
Sr Staff Systems Engineer
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems sector has an opening for a Sr Staff Systems Engineer to join our team of qualified, diverse individuals in Clearfield, UT.
Added 31 mins ago
Sentinel - Sr Principal Systems Engineer - 20178
CORP-Corporate Office
United States
Northrop Grumman Defense Systems is seeking a Sr. Principal Systems Engineer. This opening is in Roy, UT and will support the Sentinel Program. Northrop Grumman supports the Air Force’s…
Added 31 mins ago
Sr Principal Systems Engineer - Wing Test Capability Lead - 20177
CORP-Corporate Office
United States
Northrop Grumman Defense Systems is seeking a Sr. Principal Systems Engineer. This opening is in Roy, UT and will support the Sentinel Program. Northrop Grumman supports the Air Force’s…
Added 31 mins ago
Sentinel - Principal / Sr Principal Systems Engineer - 19282
CORP-Corporate Office
United States
Northrop Grumman Defense Systems is seeking a Sr. Principal Systems Engineer. This opening is in Roy, UT and will support the Sentinel Program. Northrop Grumman supports the Air Force’s…
Added 31 mins ago
Sr. Principal Chief Engineer/IPT Lead
CORP-Corporate Office
United States
We are looking for you to join our team as a Sr Principal Chief Engineer/Integrated Product Team (ITP) Lead based out of Baltimore (Linthicum), MD. This position is an onsite position that…
Added 31 mins ago
Sr Prncpl Eng Supplier Quality
CORP-Corporate Office
United States
Northrop Grumman is seeking an experienced Supplier Quality Engineer to join our Supplier Performance Management Field Engineering team. This team supports programs with suppliers across…
Added 35 mins ago
Sr Chief Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Atlanta, GA
Serve as an engineering leader at JLL! We are hiring an experienced Senior Chief Engineer for a prominent client site in Atlanta. In this role, you will oversee the efficient, safe and…
Added 38 mins ago
Sr Instrumentation & Control Engineer (Data Centers)
Jacobs
Kansas City, MO
We're looking for a Sr Instrumentation and Controls Engineer who is excited about working on projects that enable the heart of our clients' business. Join us and you'll have the chance to…
Added 39 mins ago
Senior Human Factors Engineer
Amgen Inc.
CA · MA
…bio-pharmaceutical industries. The Senior Human Factors / Usability Engineer is a thought leader and user advocate both within the HF groups and external teams. You will be a key…
Added 42 mins ago
Sr. Executive Sourcer - GTM
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 51 mins ago
Sr. Principal Engineer, Spacecraft Health & Observability
Blue Origin Personnel, LLC
Denver, CO · Hutto, TX · Space Coast, FL · Huntsville, AL · Kent, WA
As a Principal Engineer for Fleet Health & Observability, you will be the single point of ownership for answering the critical question: "Is our constellation healthy?" You will architect…
Added 51 mins ago
Sr. Avionics EGSE Engineer
Blue Origin Personnel, LLC
Denver, CO
Blue Origin is seeking a Senior EGSE Engineer to join the Core Systems and Components group. In this role, you will play a critical part in developing, executing, and maintaining test sets…

Amazon

Sr ServiceNow Application Development Engineer, Ops Tech Solutions

Austin, TX, United States

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Job details

Posting language: English
Posted: May 13, 2026

Original job description

Description

As a member of the OpsTech Solutions application development team for ServiceNow, you will be at the forefront of IT service delivery, collaborating across OpsTech Solutions infrastructure and services teams. You will be surrounded by people who are passionate about optimizing IT services and believes that world-class service is critical to customer success. You will work across all internal teams to drive tooling and process improvements to ensure a high quality, fast resolution customer experience. Your mission is to develop a world-class customer experience and set new customer service standards in IT Delivery.

OpsTech Solutions is looking for experienced and dedicated team members to help manage the administration, maintenance, and development of the ServiceNow platform for the organization. The ideal candidate is innovative and has great problem-solving skills. You must be very comfortable working on core application administration, creating workflows, data management, scripting and process automation. You will need to work with non-technical and technical teams to translate business cases to scalable solutions for multiple teams. In addition, you’ll need to be able to clearly and effectively communicate to larger non-technical audiences on system changes and enhancements. You will be working in a hyper-growth environment where priorities shift quickly. You must be flexible and adapt well to a wide range of tasks and technologies.

Key job responsibilities

The ServiceNow App Dev Engineer will contribute and provide leadership to the following core team areas of focus:

Perform technical administration and maintenance of ServiceNow IT Business Management.
Partner with cross functional teams to build enhancements and integrations that scale.
Create ServiceNow workflows and business rules for service improvements.
Interface with ServiceNow for all operational requests / issues / planning.
Lead ServiceNow release upgrades including technical and stakeholder management activities.
Work closely with Software Development Engineers to coordinate system updates, patches, and configuration changes.
Provide user training related to ServiceNow processes, policies and procedures.
Mentor team members on project planning, design, and estimating activities in ServiceNow IT Business Management.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering or a related discipline or equivalent
Certified ServiceNow Administrator (CSA) and Certified Application Developer (CAD) certifications required.
6+ years of direct experience with the ServiceNow platform as an administrator, developer and/or comparable role.
6+ years direct experience working with customers to understand requirements and implementing information technology solutions / initiatives.

Preferred Qualifications

Experience with Agile engineering practices (Kanban, continuous delivery, etc.)
Experience in HTML, CSS, or JavaScript
Experience in building financial and operational reports/data sets that inform business decision-making, or experience working with large-scale data mining and reporting tools (i.e. SQL, MS Power Query, Python)
Experience working with REST API based services, or experience with REST web services, XML, JSON
Experience building features in ServiceNow ITSM and HAM modules, and building system integrations.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TX, Austin - 135,500.00 - 183,300.00 USD annually

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More about this job

Skills

ServiceNow
Customer experience
Customer service
Problem solving
Data management
Leadership
Stakeholder management
Software development
Estimating
Computer science
Electrical engineering
Computer engineering
Computer technology
Agile
Kanban
CI/CD
HTML
CSS
JavaScript
Decision making
Data mining
SQL
Power Query
Python
IT service management
Recruitment
Mental health

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