Jobs in the United States

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Added 2 days ago
Data Analytics Engineer
Citigroup
Irving, TX
The Data Analytics Engineer is a hands-on technical role within the Data Analytics team, responsible for designing, building, and optimizing scalable data pipelines, data transformation…
Added 2 days ago
Software Engineer, Senior Lead
Toyota
Plano, TX
Proven track record of delivering scalable cloud native solutions addressing cross cutting concerns like logging, application testing and application security and instrumentation by…
Added 2 days ago
Senior DevOps Mobile Operations Engineer
ManpowerGroup
Plano, TX
Our client, Medical Device Software & Connected Systems is seeking a Senior DevOps Mobile Operations Engineer to join their team. As a Senior DevOps Mobile Operations Engineer, you will be…
Added 2 days ago
Principal Engineer, IT Software
American Airlines
Fort Worth, TX
…business processes and user needs. This includes development, application lifecycle management, requirement analysis, QA, security & compliance, and maintaining the applications and…
Added 2 days ago
CloudOps Engineer
IQVIA
Wayne, PA
IQVIA is seeking a CloudOps Engineer to support the operation, reliability, and continuous improvement of a cloud-based data platform. In this role, you will investigate and resolve complex…
Added 2 days ago
System Applications Engineer
Analog Devices Inc.
NC · MA
System Applications Engineer within Datacenter Infrastructure
Added 2 days ago
System Applications Engineer
Analog Devices Inc.
NC · MA
System Applications Engineer within Datacenter Infrastructure
Added 2 days ago
DevOps Engineer (Hybrid) - 31008
Huntington Ingalls Industries
San Antonio, TX
Seeking a highly motivated and experienced DevOps Engineer to join our fast-paced team. The ideal candidate will have strong working knowledge in Kubernetes and Container Orchestration,…
Added 2 days ago
Applications Software Engineer - Industrial Automation
Eurofins US Network
Houston, TX
Eurofins Food & Feed Testing is seeking an Applications Software Engineer - Industrial Automation to design, develop, and maintain software solutions for custom laboratory automation and…
Added 2 days ago
Senior System Engineer
Iron Mountain
Austin, TX
Iron Mountain is seeking a skilled, highly motivated Senior System Engineer (Level 3 Support) to join our Global Technical Application Support organization, with a special focus on…
Added 2 days ago
Senior Software Engineer
Renesas
Austin, TX
The Software Team is seeking a Senior Software Engineer to help bridge the gap between complex hardware and exceptional customer experience. In this role, you will collaborate across…
Added 2 days ago
Principal Thermal & Multiphysics Program Manager
Insight Global
Austin, TX
Insight Global is looking for a Principal Thermal & Multiphysics Engineer Program Manager that will be working on site in Austin, TX and support a public-private partnership of preeminent…
Added 2 days ago
Sr ServiceNow Application Development Engineer, Ops Tech Solutions
Amazon
Austin, TX
As a member of the OpsTech Solutions application development team for ServiceNow, you will be at the forefront of IT service delivery, collaborating across OpsTech Solutions infrastructure…
Added 2 days ago
Sr Technical Security Product Owner (DevSecOps Engineering)
Humana
Austin, TX · Dallas, TX
Added 2 days ago
Distinguished Engineer, AI Security Systems (Remote)
CrowdStrike
Austin, TX
We are seeking a Distinguished Engineer who has built AI and security systems that operate in the real world and stop real adversaries.
Added 2 days ago
Senior Network Security Engineer – Fortinet Implementation Focused
Employer Flexible - Parent Account
Richardson, TX
The Senior Network Security Engineer leads Fortinet implementations from discovery through cutover and handoff. You will own the technical outcome on your projects: running design sessions…
Added 2 days ago
K
Senior Azure Cloud Engineer
Kforce
Memphis, TN
- $140,000 to $160,000 USD / year
We are seeking a Senior Azure Cloud Engineer to design, implement, optimize, and support enterprise cloud infrastructure within Microsoft Azure. This individual will play a key role in…
Added 2 days ago
Senior Fullstack Engineer, FanX AI
SeatGeek
NY
…wide array of distributed systems that make up a dynamic web application. You know how to use monitors and testing to know if changes improved or degraded the experience. You know how to…
Added 2 days ago
Senior Fullstack Engineer, FanX AI
SeatGeek
Remote, United States
…wide array of distributed systems that make up a dynamic web application. You know how to use monitors and testing to know if changes improved or degraded the experience. You know how to…
Added 2 days ago
DevOps Engineer 1
Qu Pos, Inc.
Remote, United States
Qu is seeking an enthusiastic DevOps Engineer who’s ready to join a talented, hard-working and ambitious operations team to build and support the next generation restaurant commerce and…
Added 2 days ago
Lab & Integration Engineer
Anduril Industries
Costa Mesa, CA
You will engineer and integrate on the lab fleet behind our flagship autonomous air vehicle: software-in-the-loop and hardware-in-the-loop rigs for vehicle management, flight controls and…
Added 2 days ago
Site Reliability Engineer (Starlink)
SpaceX
Redmond, WA · Hawthorne, CA · Palo Alto, CA
As a Site Reliability Engineer on the Starlink program, you will be solving challenges that improve our ability to fully utilize the hardware we have deployed. Our goal is to provide…
Added 2 days ago
Site Reliability Engineer (Starlink)
SpaceX
Hawthorne, CA · Palo Alto, CA · Redmond, WA
As a Site Reliability Engineer on the Starlink program, you will be solving challenges that improve our ability to fully utilize the hardware we have deployed. Our goal is to provide…
Added 2 days ago
Site Reliability Engineer (Starlink)
SpaceX
Palo Alto, CA · Hawthorne, CA · Redmond, WA
As a Site Reliability Engineer on the Starlink program, you will be solving challenges that improve our ability to fully utilize the hardware we have deployed. Our goal is to provide…
Added 2 days ago
Infrastructure Engineer (Enterprise Products)
SpaceX
Redmond, WA

Amazon

Sr ServiceNow Application Development Engineer, Ops Tech Solutions

Austin, TX, United States

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Job details

Posting language: English
Posted: May 13, 2026

Original job description

Description

As a member of the OpsTech Solutions application development team for ServiceNow, you will be at the forefront of IT service delivery, collaborating across OpsTech Solutions infrastructure and services teams. You will be surrounded by people who are passionate about optimizing IT services and believes that world-class service is critical to customer success. You will work across all internal teams to drive tooling and process improvements to ensure a high quality, fast resolution customer experience. Your mission is to develop a world-class customer experience and set new customer service standards in IT Delivery.

OpsTech Solutions is looking for experienced and dedicated team members to help manage the administration, maintenance, and development of the ServiceNow platform for the organization. The ideal candidate is innovative and has great problem-solving skills. You must be very comfortable working on core application administration, creating workflows, data management, scripting and process automation. You will need to work with non-technical and technical teams to translate business cases to scalable solutions for multiple teams. In addition, you’ll need to be able to clearly and effectively communicate to larger non-technical audiences on system changes and enhancements. You will be working in a hyper-growth environment where priorities shift quickly. You must be flexible and adapt well to a wide range of tasks and technologies.

Key job responsibilities

The ServiceNow App Dev Engineer will contribute and provide leadership to the following core team areas of focus:

Perform technical administration and maintenance of ServiceNow IT Business Management.
Partner with cross functional teams to build enhancements and integrations that scale.
Create ServiceNow workflows and business rules for service improvements.
Interface with ServiceNow for all operational requests / issues / planning.
Lead ServiceNow release upgrades including technical and stakeholder management activities.
Work closely with Software Development Engineers to coordinate system updates, patches, and configuration changes.
Provide user training related to ServiceNow processes, policies and procedures.
Mentor team members on project planning, design, and estimating activities in ServiceNow IT Business Management.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering or a related discipline or equivalent
Certified ServiceNow Administrator (CSA) and Certified Application Developer (CAD) certifications required.
6+ years of direct experience with the ServiceNow platform as an administrator, developer and/or comparable role.
6+ years direct experience working with customers to understand requirements and implementing information technology solutions / initiatives.

Preferred Qualifications

Experience with Agile engineering practices (Kanban, continuous delivery, etc.)
Experience in HTML, CSS, or JavaScript
Experience in building financial and operational reports/data sets that inform business decision-making, or experience working with large-scale data mining and reporting tools (i.e. SQL, MS Power Query, Python)
Experience working with REST API based services, or experience with REST web services, XML, JSON
Experience building features in ServiceNow ITSM and HAM modules, and building system integrations.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TX, Austin - 135,500.00 - 183,300.00 USD annually

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More about this job

Skills

ServiceNow
Customer experience
Customer service
Problem solving
Data management
Leadership
Stakeholder management
Software development
Estimating
Computer science
Electrical engineering
Computer engineering
Computer technology
Agile
Kanban
CI/CD
HTML
CSS
JavaScript
Decision making
Data mining
SQL
Power Query
Python
IT service management
Recruitment
Mental health

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