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Program Manager III, NPI Operations, Machine Learning
Google
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…everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to…
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Technical Program Manager III, Software Tools
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Senior Product Marketing Manager, Field
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Program Manager / Implementation Lead (Ketryx)
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Supplier Quality Specialist - Composites (R6586)
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Director Property Management, Real Estate Management, FT, 9a-5:30p
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Senior Product Marketing Manager, Field
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Montgomery, AL
- $132,100 to $237,900 USD / year
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Added 11 mins ago
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Program Manager / Implementation Lead (Ketryx)
Cognizant
Montgomery, AL
- $83,000 to $94,500 USD / year
As a Ketryx Program Manager , you will make an impact by leading the implementation of Ketryx and associated quality and engineering platforms in a regulated environment. You will be a…
Added 11 mins ago
Project Manager
Maximus
Montgomery, AL
Maximus is seeking an experienced Journeyman Program/Project Manager to lead the Rapid FCL Prototype Program. The Journeyman Program/Project Manager will be responsible for leading and…

Amazon

Sr Risk Manager, Amazon Business Payments & Lending

New York, NY, United States

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Job details

Experience: 8+ years of experience in product management, program management, business operations, or data analytics roles
Posting language: English
Posted: Apr 9, 2026

Original job description

Description

The Opportunity: We're looking for a Sr. Risk Manager who'll own the end to end credit strategy for new marketplace launches in the WW Pay-by-Invoice lending portfolio - a high impact role where you'll be a thought leader who builds and scales a best-in-class credit program from the ground up. You'll work backwards from customer needs while balancing business objectives, defining product features and operational processes that scale, and using metrics to continuously improve portfolio performance through economic cycles. This role sits at the intersection of product management, data analytics, and portfolio strategy - requiring someone who can think like a product manager, analyze like a data scientist, and operate with the strategic mindset needed to power a financial services business at Amazon scale.

What Makes This Role Different: This isn't traditional risk management - it's strategic growth leadership. You'll:

Drive Growth: Own credit strategy for new international marketplaces across the entire customer lifecycle, directly impacting how fast we can scale our lending business
Innovate with AI/ML: Partner with Science teams to design new product features, define model rule sets, and build next-generation automated credit decisioning
Lead Through Influence: Build relationships with senior stakeholders across Product, Tech, Science, and Business teams to drive transformational change
Think Big: Identify innovation opportunities, design experiments, and deliver payment experiences that delight customers
Own the Metrics: Define, monitor, and communicate performance to senior leadership while owning business goals and outcomes

Key job responsibilities

Strategic Planning & Execution:

Define and own portfolio health metrics, performance targets, and escalation thresholds across the customer lifecycle
Identify emerging trends and business risks proactively; develop and execute mitigation strategies to protect Amazon's balance sheet
Drive strategic initiatives from concept to launch, working backwards from customer needs while balancing growth and sustainability objectives
Partner with Product teams to define features, policies, and customer experiences that enable scalable, automated decision-making

Cross-Functional Leadership:

Build and maintain strong partnerships with onsite operations, Product, Engineering, Science, and Account Receivables teams
Influence stakeholders across the organization to drive alignment and action without direct reporting authority
Own end-to-end program execution, managing dependencies and driving results across multiple teams and time zones
Establish and manage loss mitigation and recovery processes in partnership with collections teams

Data-Driven Innovation:

Leverage data analysis to identify opportunities for portfolio optimization and customer experience improvements
Design and drive experiments that test hypotheses and inform product and operational decisions
Build mechanisms to monitor portfolio performance, surface insights, and enable rapid response to changing conditions
Partner with underwriting operations on complex decisions requiring manual review or exceptions, using data to inform judgment calls

AI-Enabled Portfolio Management:

Provide requirements to shape the agent's capabilities based on portfolio management workflows
Develop the behind the scenes knowledge base and deterministic analysis tools that AI agent will leverage
Actively use the AI Agent to conduct portfolio analysis, generate insights, and draft communications at scale
Identify opportunities to automate repetitive analytical tasks and scale decision-making through AI augmentation
Collaborate with Science and Engineering teams to improve agent performance and expand use cases
Serve as a power user and advocate for AI-enabled tools within the portfolio management function

Operational Excellence:

Define SOPs and operational processes that enable efficient scaling while maintaining high quality standards
Establish mechanisms for continuous improvement and operational efficiency
Drive automation initiatives that improve customer experience while reducing operational burden

About the team

Do you like helping small businesses grow? Do you enjoy working across organizations and scaling programs? Come join us at Amazon B2B Payments & Lending! The Amazon B2B Payments & Lending team provides invoicing, working capital and payment acceptance solutions to Amazon Business customers, sellers and other small business customers across Amazon. We are part of the global Consumer Payments organization, who aims to delight our customers by building payment experiences and financial services that are trusted, valued and easy to use from anywhere in any way.

Basic Qualifications

Bachelor's degree or above
Experience managing competing priorities and using metrics to drive business decisions
Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship
Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
8+ years of experience in product management, program management, business operations, or data analytics roles
Strong analytical skills with proficiency in SQL and data analysis tools (Excel, Python, R, or similar)
High attention to detail with a bias for action and willingness to dive deep to solve problems at root cause

Preferred Qualifications

Master's degree
Experience in risk management and internal audit including: performing risk assessments and audits, designing controls, managing enterprise control frameworks, and prioritizing risk
Familiarity with credit concepts, portfolio management, or financial risk principles
Experience building and scaling 0-to-1 products or programs
Demonstrated success driving innovation and experimentation in ambiguous environments
Experience working with AI/ML tools, large language models, or generative AI applications
Background in building automated decision systems or working with machine learning models
Experience working with global teams across multiple time zones
Curiosity about AI and enthusiasm for exploring how generative AI can transform knowledge work

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NY, New York - 133,300.00 - 185,000.00 USD annually

USA, WA, Seattle - 121,400.00 - 163,900.00 USD annually

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