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Community Services Representative (District 2)
City of Wichita
Wichita, KS
- $50,778 to $90,287 USD / year
…Services Representative (CSR) for District 2. Based in the City Manager’s Office, this position connects residents, neighborhoods, and community organizations with City services and…
Added 2 mins ago
Assistant Judicial Case Manager - Suffolk Probate & Family Court
State of Massachusetts
Suffolk Probate %26 Family Court, MA
Added 2 mins ago
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Assistant Program Manager - East Meadow
Devereux Advanced Behavioral Health
Rutland, MA
- $23.47 to $27.76 USD / hour
Collaborate with the Program Manager/Director to create program vision and a positive working environment.
Added 2 mins ago
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Digital Solutions Delivery Manager
Saint-Gobain
NORTHBORO, MA
- $102,000 to $158,000 USD / year
The Digital Solutions Delivery Manager will lead the delivery of digital applications and technical implementations within the R&D organization and CertainTeed Business Units turning…
Added 2 mins ago
Per Diem Urgent Care RN
Beth Israel Lahey Health
Watertown, MA
…individuals or groups and for the formulation of a care plan, its implementation and evaluation. Demonstrates the ability for decision making by integrating theoretical knowledge with…
Added 2 mins ago
Manager, Nursing Operations
Beth Israel Lahey Health
Charlestown, MA
The Manager, Nursing Operations is a member of BILH’s System Nursing Team that provides advisory and project management support to high-priority initiatives across both clinical and…
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Senior Compliance & Privacy Specialist
Beth Israel Lahey Health
Charlestown, MA
Assist with the risk assessment and management process: Conduct and participate in risk assessment planning and implementation. Analyze issues using standardized risk methodology. Identify…
Added 3 mins ago
Senior Financial Analyst, Commercial Finance Global Consolidation
J&J Family of Companies
Danvers, MA
…heart recovery. This position will report to the Senior Finance Manager, Global Healthcare…
Added 3 mins ago
Staff Quality Systems Engineer
J&J Family of Companies
Danvers, MA
Oversee the end-to-end CAPA and NC process, ensuring timely execution, thorough documentation, and effective implementation of corrective and preventive actions.
Added 3 mins ago
Foster Care Case Manager
Sevita
New Bedford, MA
Provide ongoing monitoring and consultation to mentors regarding implementation of service plan, including pre-service introduction and continuing education.
Added 3 mins ago
Registered Nurse Tertiary Care- 24hr Days
Beth Israel Lahey Health
Lawrence, MA
Under the general supervision of the Nurse Manager/Assistant Nurse Manager/Tertiary Team Leader, the Registered Nurse practices within the Lahey Clinic Professional Practice Model, MA Nurse…
Added 3 mins ago
FM
Sr QMSR Manager
Fresenius Medical Care
Waltham, MA
- $122,000 to $205,000 USD / year
Develops, implements, and maintains the activities of quality systems. Oversees development and implementation of standards, methods, and procedures for inspecting, testing, and evaluating…
Added 3 mins ago
Business Analysis Manager (JD Edwards Platform Manager)
Wolters Kluwer
Waltham, MA
The JD Edwards (E1) Platform Manager is responsible for supporting and enabling the successful delivery of all CLC projects and enhancements involving JD Edwards and associated applications…
Added 3 mins ago
FM
Clinical Implementation Specialist
Fresenius Medical Care
Waltham, MA
- $79,000 to $133,000 USD / year
The Clinical Services Initiatives Manager plays a critical role in coordinating and facilitating the successful implementation of enterprise clinical initiatives across Fresenius Kidney…
Added 3 mins ago
Supervisor Collections
Fresenius Medical Care
Waltham, MA
The Supervisor, Collections is responsible for the ongoing activities in the development, implementation and maintenance of systems, policies and procedures of the credit approval and…
Added 3 mins ago
Senior Manager, Rewards Partner
ThermoFisher Scientific
Waltham, MA
…the world? An exciting opportunity has opened for a Senior Manager, Rewards Partner role on our Total Rewards team! The ideal candidate brings deep experience designing and implementing…
Added 3 mins ago
Experienced Registered Nurse, 7 West, Medical Surgical Hematology Oncology, 24 hours, Weekend Days, 7A-730P
Beth Israel Lahey Health
Burlington, MA
Under the general supervision of the Nurse Manager/Assistant Nurse Manager/Tertiary Team Leader, the Registered Nurse practices within the Lahey Clinic Professional Practice Model, MA Nurse…
Added 3 mins ago
Registered Nurse, Ambulatory Cardiology and Cardiothoracic Surgery- 40hr Days
Beth Israel Lahey Health
Burlington, MA
Under the general supervision of the Nurse Manager/Assistant Nurse Manager/Tertiary Team Leader, the Registered Nurse practices within the Lahey Clinic Professional Practice Model, MA Nurse…
Added 3 mins ago
Experienced Registered Nurse, Neurosciences Progressive Care Unit, 36hrs, Day/Night Rotation
Beth Israel Lahey Health
Burlington, MA
Under the general supervision of the Nurse Manager/Assistant Nurse Manager/Tertiary Team Leader, the Registered Nurse practices within the Lahey Clinic Professional Practice Model, MA Nurse…
Added 3 mins ago
EBI Policy & Training Project Manager, North America
Sanofi Group
Cambridge, MA
Job Title: EBI Policy & Training Project Manager, North America
Added 3 mins ago
Pathology technician
Beth Israel Lahey Health
Cambridge, MA
Under the general supervisor of the Anatomic Pathology Manager, or designee, the Pathology Technician performs all specific core specimen accessioning, specimen reconciliation and…
Added 3 mins ago
Sr. Program Manager (Data Analytics and AI)
Dynatrace
Boston, MA
As a Senior Program Manager, you will be a part of our centralized Strategy & Operations Team. Your role will be critical and highly visible. You will lead enterprise-wide, cross-functional…
Added 3 mins ago
Site Care Partner - Lead CRA - US - FSP
Parexel
Boston, MA
Provides support to the Study Operations Manager (SOM)/Global Study Manager (GSM) to define local requirements for the importation/exportation processes of the investigational medical…
Added 3 mins ago
ServiceNow - ServiceNow Industry Workflow Architect - Tech Cons - Open Location
EY
Boston, MA
…solutions for business decision-making. As a ServiceNow Consulting Manager you’ll play a leading role in that mission, providing the competitive edge our clients need to overcome some of…
Added 3 mins ago
Solution Architect - Senior Manager - Consulting - Location OPEN
EY
Boston, MA
As a Senior Manager in Solution Architecture, you will be at the heart of our technology capability, driving the delivery of complex solutions that align with our strategic business…

Closed listing

Amazon

Sr Program Mgr - Benchmarking & Strategy, AMXL Benchmarking

Tempe, AZ, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: 3+ years of program or project management experience
Posting language: English
Posted: Aug 31, 2026

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Original job description

Archived listing. The details below describe a past opening.

Description

We are seeking a strategic, analytically rigorous Senior Benchmarking and Strategy Program Manager to join the AMXL Global Benchmarking team. This role goes beyond study execution - you will own the end-to-end benchmarking lifecycle from intake through partnered implementation, lead complex multi-stakeholder studies, develop frameworks and methodologies, and translate competitive insights into actionable recommendations that influence operational strategy across a global logistics network. You will serve as a thought leader within the program, shaping the portfolio roadmap, mentoring peers, and driving cross-functional alignment to ensure benchmarking insights result in measurable business outcomes. This is an ideal role for someone who combines deep analytical capability with strategic thinking, stakeholder influence, and a passion for competitive intelligence.

Key job responsibilities

Portfolio & Study Leadership: Own and lead end-to-end competitive benchmarking studies - from scoping and methodology design through execution, analysis, and recommendation development, across multiple concurrent workstreams spanning delivery experience, customer journey, returns, packaging, service quality and more.
Methodology Development: Design and refine research methodologies including vendor/carrier interviews, competitive journey mapping, and phase-gated infrastructure assessments to ensure rigorous, repeatable, and scalable study frameworks.
Strategic Recommendations & Influence: Synthesize complex findings into clear, actionable recommendations with quantified business impact; present to senior leadership and cross-functional stakeholders to drive investment decisions and operational changes.
Cross-Functional Program Management: Lead working relationships with stakeholders across Customer Experience, Operations, Learning and Development, Packaging Strategy, Returns, and Services teams to ensure recommendations move from insight to implementation.
Implementation Tracking & Accountability: Own the connection between benchmarking output and operational action - track recommendation implementation, measure impact, and report progress to leadership through regular business reviews.
Roadmap & Intake Management: Shape the benchmarking portfolio roadmap by evaluating incoming study requests, prioritizing based on strategic value and business impact, and managing the team's intake pipeline to balance capacity with demand.
Knowledge Systems & Competitive Intelligence: Build and maintain scalable knowledge management systems that make competitive intelligence accessible, current, and actionable for partners across the organization.
Stakeholder Engagement & Communication: Host regular engagement forums (office hours, working groups, stakeholder reviews) to share findings, gather feedback, and maintain alignment across a broad partner ecosystem.
Mentorship & Team Development: Provide guidance and thought partnership to junior team members, elevating the quality of study execution and analytical rigor across the team.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team

The AMXL Global Benchmarking team drives competitive intelligence and operational excellence across Amazon's worldwide heavy-bulky logistics network. Our AMXL network is a cornerstone of operations, facilitating the seamless delivery of oversized and specialized items to customers' doorsteps through four distinct building types: IXDs (Inbound Cross Docks), FCs (Fulfillment Centers), SCs (Sort Centers), and DSs (Delivery Stations). The Global Benchmarking team supports these building types and the teams that run them by executing end-to-end competitive benchmarking studies - including north star metrics, competitor analysis, and customer journey evaluation. We translate best practices and industry insights into actionable recommendations that inform operational standards, enhance customer experience, and support AMXL's growth strategy. We are a small, high-impact team that values intellectual curiosity, structured execution, and a passion for understanding how the competitive landscape shapes the services we deliver.

Basic Qualifications

3+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Preferred Qualifications

2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of general AI tools
Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, AZ, Tempe - 115,600.00 - 160,000.00 USD annually

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually

USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

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